Évaluations des clients Guntersville Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Guntersville Self Storage

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Russell B. le

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Jada was very congenial and went out of her way to insure I was well taken care of. I was very impressed and hope to use this neighborhood uhaul again in the near future for my transition from south Alabama to north Alabama. She was Great !! Thanks again !! Russell

Michael M. le

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Jada was excellent! She is very knowledgable, helpful and friendly

Matthew R. le

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Le client n'a pas laissé de commentaire.

Alan P. le

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Le client n'a pas laissé de commentaire.

Matthew R. le

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Le client n'a pas laissé de commentaire.

Diana B. le

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The person working at this location is very rude and provided terrible customer service! Never again!!!

Sharon H. le

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Everything went as planned. The manager was very accommodating and helpful.

Kathryn H. le

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The online rental is difficult to navigate. But jada, at facility, was very efficient and helpful.

DEAN S. le

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I told the lady one of the tires has a slow leak on one of the tires. When i went back to pick up the same car hauler she said some one with u haul looked at the tire. When i loaded my car the tire was flat again so i put air in it again so that’s tells that’s all he did was looked at the tire. And by the way i will over charged when I rented the car hauler in Hahira, Ga

Margaret W. le

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Owner was helpful and polite!

Herman B. le

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Le client n'a pas laissé de commentaire.

WILLIAM S. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Lanny P. le

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Cab was dirty with mud when I picked it up. Outside needed washing. Unit was brand new in great shape.

Teresa M. le

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Le client n'a pas laissé de commentaire.

Gene D. le

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Le client n'a pas laissé de commentaire.

thomas B. le

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Le client n'a pas laissé de commentaire.

LEE W. le

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Le client n'a pas laissé de commentaire.

loren T. le

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Jada was fabulous. She could not have been more helpful. I would highly recommend this location to anyone!!

James B. le

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You U-Haul can call and confirm like you are supposed to - I had to look up the number and call the pickup location myself. You U-Haul can actually provide the information input when the unit is prepaid to the pickup location and not waste our time good over the same information again. Based on your guarantee you owe me the $50 credit.

Charles B. le

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Le client n'a pas laissé de commentaire.

Tom P. le

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Make them answer the phone and not let my calls go to the national Uhaul number which will not be answered. Every time I called them I got transferred to the national number and was on hold for a minimum of 30 minutes, sometimes as long as 1 hour. This is such a big problem that I will not use Uhaul again if I have any other options.

Stephen M. le

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Le client n'a pas laissé de commentaire.

Charles A. le

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staff went over and beyond to answer all our questions. was very helpful in reporting the minor damages we found before leaving this location.

Paul M. le

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Le client n'a pas laissé de commentaire.

jane K. le

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We reserved the truck for another location. On the day that we were to pick it up U-haul called and wanted to know why we had not picked up the truck in an entirely different location. About 20 miles out of the way from where we needed it. That meant a 40 mile round trip just to pickup and drop off the truck. After a great deal of conversation a truck was found closer to where we needed it. When you make a reservation (3 weeks in advance) you expect the vehicle to be at the location where you requested. We are not happy with UHaul's way of changing locations.

thomas M. le

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Alicia is a great manager! For me, moving is just plain stressful. She was calm, confident, and super helpful. Than you so much.

Kay L. le

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Le client n'a pas laissé de commentaire.

Kay L. le

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Keep traffic dept out of transaction. They input wrong date twice.

MatT D. le

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Have better instructions for getting U-Haul when location is closed. Have better phone help that listens to what the customer is saying. Had a BAD experience since Uhaul said I had truck 2 days before I picked it up and when I called U-Haul after hours number, I had more issues for over 30 mins before scheduled reservation to pick truck up.

BARBARA L. le

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Le client n'a pas laissé de commentaire.