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David Miller
Customer Reviews for Haight 36 Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I made a reservation online for a 7am in person pick up of a van. When I arrived, the store was closed although the sign on the door stated it opened at 7am. After an hour of calling multiple U-Haul customer service numbers, I was told the store employee overslept or might not be feeling well so no one was available to open the store. Finally a regional person called me and gave me the combo for a mobile pick up. The only key available in the lock boxes was for an old 10 foot box truck, which is not what I reserved or wanted. This truck had nearly 90 000 miles on it, smelled heavily of cigarette smoke, was filthy, and did not have a usb port for a phone. It was loud and big and a huge departure from the newer van I often rent. It was nearly 9am before I was able to get on the road. Two hours late to my client appointment. Several clients cancelled that day due to the delayed schedule. I lost income and wasted my time because an employee could be bothered to come in on time and open the store. I am terribly disappointed and dissatisfied.
Nicole DruryCell service at this location is poor.
Domenico FuscaBill was amazing in getting me checked in and on the road. The van was fantastic. Clean and had all the technology I needed. CarPlay was very helpful. Easy to return and overall a very positive experience.
Nicole DruryThe operator had a difficult time with the U-Haul internet connection. Seemed to be a problem with U-Haul IT and not the operator.
Richard BaumannI ended up needing a truck and a van to move. They were very accommodating.
Donna RobertsonThe interior of the van was filthy dirty. There was food, dog treats and grime. The van had a heavy odor if pet urine and it was hard to breathe.
Steve cataniaThe staff here went above and beyond to help facilitate the trunk rental in the first place when having to deal with the rental from the prior location that was originally on Fuller Road, Albany and was thankfully switched to Chrisler Ave, Schenectady, NY.
Devon WilliamsIt was a completely stress free rental. I would definitely recommend Haight 35 Corp for any uhaul needs.
James MorettiEverything went perfectly for me, I don’t have any complaints and was very pleased with the service and the vehicle
Linda GrassoSo convenient. Everything was great. Thank you.
Jeanne ClairHave rented many times from this location and never had an issue. Always fast, honest, and straightforward.
Phillip HannamThe miles add up quick.
Kenneth Dandridge llWill, the man behind the counter who took care of me was GREAT! Highly recommended... Would rent from them again, If I need to. Cheers Paul Orofino
PAUL ORFINOGreat communication reserved in advance and ready fuelled up.
GREGORYC HAYMANNEnsuring all equipment that is rented is actually placed inside the truck would be good. The gas cap of the truck next to the one I rented was not attached to the truck, as if it had been siphoned, which scares me for the condition of my truck
Vincent ReaThe truck leaked and they switched out the truck from the one listed on the contract so there was confusion at the drop off
Donna LetteriEasy and efficient drop off with plenty of room to maneuver the trailer. The young man in charge was polite and competent. He had me out of there in minutes.
Albert GinouvesIt was nice to have a very new van with only 2000 miles, however it had not been cleaned. The interior of the rental van was not perfectly clean. I found food trash in the passenger door and in the back of the van in the cargo area there had been a spill of liquid that had been left. It didn't matter as it's a work van but it felt generally that nobody had bothered to vacuum the cabin or clean the van inside or outside.
Daniel Milner