The lady that helped us couldn't have been nicer or accommodating. She was professional and had everything ready to sign. We were in and out in 5-7 minutes. She didn't have the moving blankets. But you can get them at any U-Haul facility
Jaimie L
Customer Reviews for Hair Studio One
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The left side lights were out and the right side tie down strap was wore out.
jesse rBien
lakisha GTight parking lot, but dealer is very friendly and helpful. Would certainly recommend.
Terry SThe tire was flat when I checked in and I waited 5 hours until it got fixed. There were tire pressure light and engine light on.
Jeonghyeon KIt was closed in the middle of the day on a Monday.
Thomas WVery good people
Bakore GWe're clean good to go...
Larry CThe sales clerk was very friendly and helpful. We didn't have to wait long either. Good Job!!!
Tim MWe were at the location to pick up the truck when we revived a phone call saying the truck was not available . The woman who notified us was not from the location but she arranged another truck got us. The lady at the location on Highlsnd Avenue was very good and we were so appreciative of her help, but overall very disappointed about our initial contact with uhaul.
peggy fGive the customer what they asked for. They were not open at pick up time. I had to go to another U-Haul for them to make contact with them. I had to hook up my own equipment. They gave my insurance without asking. I never get insurance. They were still closed when I returned 3 hours later
Charles DThe staff while checking out was patient and amazing. Although on my behalf where it seemed like the worst to the end Uhal customer service/support was amazing and helped me stayed focused and not to give up. Thank you all.
Karlisha RI will use something next time when I move thank you
Deborah WGreat customer service and very nice equipment. I will definitely use this location again.
William PProfessional quick service
dorothy tGas gauge on truck indicated it was not full- it registered slightly over 3/4. The employee at this location was friendly and helpful.
Jerry HWasn't the best part of town...in a secluded area
Ayden MIt wasn't the location I was first given. If I had been given a less supportive or caring location my rental would have been a disaster. She came through for us. Over and beyond. Fixed a bad situation quick
John GWe returned the truck here I spoke with the agent and she was very easily to speak with she told us where to put the key and where to park the truck it was easy very problem Free Mrs Lois Rembert.
LOIS RWhen did Uhaul become a side hustle to other business? When you are in an unfamiliar place pulling a trailer through city streets there should at least be a UHaul sign.
Justin PBetter maintenance on "pods"; had two dry-rotted tires that required road service on the trip, both fenders fell off (one disintegrated when the tread came off the tire), and had to purchase 3 tie-downs to hold the U-Haul wrap on the pod.
Glenn MThe Location Ower was Very Helpful and Knowledgeable and Extremely Nice! Thanks!
Stanley CBusiness was great
brock SFirst, I reserved the truck for Sunday, April 24, 2022 and the location was not open, nor was I told that I had a share ride because I did the reservation online. After finally getting the truck picked it it was dirty. Lastly I needed to extend my rental, so I called and I was told that a scheduler had to make the changes. I was placed on hold for over 45 mins and no one never answered.
Darrell BEverything was great
Ikyma TDidn’t have enough gas for me to make it to my destination end up having to spend 85$ just to get to where I was going.
Tankevia DEverything was right on point she explained the contract the time to return the mobile check in what type of card to have the difference I will be recommending other people
Shelia SI like renting from this location because the office handles paperwork very quickly. Outside is pretty much self service. The trailer was in great shape except for the rusty wheels. I did not have any touble, but wheels can develop leaks if they rust through.
Brian WAwesome location great customer service
Stacey CThanks for being in business and open. They had what I needed and if I needed something else they would have been able to take care of it.
Andre HThe Uhaul's dolly was opened from a previous rental and I did not use it and made photos to prove I did not as soon as we opened the back of it after speaking to CJ? I hope that is your name...you are lovely. Thank you for helping me before my surgery.
David PCan’t improve nothing for me..cause I will never get a u-haul truck frm y’all again
Senetra WThe location was okay, the equipment was awful. The breaks didn't work.
Rasheatia GI was overcharged and accused of keeping the equipment. Now I have been charged twice. Absolutely awful experience.
Alex SMake sure gas is in the truck.
Tiphanie FHave orders verified and ready for customer pick up at scheduled time. System is very slow.
Breonna J1. I should have never had to go to this particular location in the first place. 2. When a reservation is confirmed honor it and do everything in your power to make sure that the customer gets what is ordered.
Charlie BShe is top notch. Went above & beyond to accommodate the truck & tow dolly.
Andres SReceived friendly and efficient checkout and check in.
Matthew CCustomer service agent was EXTREMELY nice. She tried to rectify the following issues. Problems: cab was filthy and covered in ants! No spare truck. We had to wear garbage bags on our legs to keep from getting bit. Took both of us over an hour to get it somewhat clean from mud and to remove sticky residue with disinfectant. Bought ant killer and sprayed out cab. Had to sit on blankets to stay away from residual ants and mud. Truck had 1/8th tank of gas. Had to find gas quickly. Customer service agent felt bad and provided fuel and cleanliness credits. Car carrier jack was EXTREMELY hard to turn handle. Rear safety chain missing. No spare chain or car carrier available. Had to improvise on my own. Ants came back with a vengeance! Got all biten up during return, especially all over the driver's side. TOTALLY AN UNSATISFACTORY EXPERIENCE.
John C