I dropped the truck off one day early and because there was no cell service, I couldn't check it in myself. I had to call a U-Haul central number to get the truck returned. The phone service agent (Ms Champion) got it squared away immediately.CHRISTIAN A.
Customer Reviews for Hamden Filling Station
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hamden, NY 13782
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jeff P.
Reservation was made 7 weeks in advance, and what I reserved was not available, nor was the location of pick up.Bridget T.
helpful and friendly staffPATRICKJOHN DUNC M.
Better internet serviceThomas J.
Le client n'a pas laissé de commentaire.Duane B.
Le client n'a pas laissé de commentaire.Carlos C.
5 Stars, rental process went really greatCameron M.
Le client n'a pas laissé de commentaire.Izaiah H.
Le client n'a pas laissé de commentaire.Lisa P.
Hamden Filling Station is Awesome ðŸ‘JOANELAINE J.
Overall, the truck was in excellent condition, except for the floor in the cargo area. Someone previous to me had spilled something and eft it there. Casey came out to verify that the stain was there before I drove away. Casey was exceptional, very courteous and professional. I couldn't open the Rental Attachment on my computer. Why??Tom I.
The owner of the facility was very charming and attentive- exceptional customer service and hospitable.Nikolas J.
Le client n'a pas laissé de commentaire.JESSICA A.
I had a 9am pickup that I confirmed online two days before I never received a call the night before and my truck wasn't ready until 10am 1 hour late I had folks waiting to move stuff some I hired. 1 hour wasted because of lack of attention to a business that isn't ran from an office in Hamden but from a cell phone. This is the second time I used this location and it will be my last time!!EDWARD H.
Lady was very helpful.John M.
Le client n'a pas laissé de commentaire.Erdem K.
Le client n'a pas laissé de commentaire.Jeffery L.
Urdan the owner is a very nice guy end very accommodating and the experienceanthony M.
easy location for our area.Brad L.
Le client n'a pas laissé de commentaire.Christopher T.
No problems.KAREN C.
Would have preferred the original booking pickup location, since Hamden added about 30 minutes to an otherwise long driving day.Lee T.
More options in Hamden.Daniel B.
The truck was full of mud, the windshield wipers were useless with one with the rubber hanging, water or a very diluted cleaner was in the window wash...I was told to pick up in Hamden instead of margaretville...and extra 80 miles in the opposite direction of my trip...when they had trucks in margaretville...worst experience! Oh did I mentioned the a/c was broken on a muggy rainy 90 degree day?Jean B.
Le client n'a pas laissé de commentaire.Merlyn R.
The rental originated in Oneonta, NY with Barb who was a delight to work with. She arranged for the trailer to be picked up at the Hamden location. Wanted to pay cash which he wouldn't take charged it to debit card. Barb had quoted us the 632,00 $ plus taxes Didn't ask if we wanted ins. or not just charged it. We had told Barb we didn't because State Farm said it was covered. Gave us no receipt. The rental equipment was great!Eugene O.
One of the tires needed to be changed and a couple of lights were out.Harold T.
This was my drop off location but you charged me for the wrong drop off location and a extra day. The whole process was terrible my first pick up location didn't have the trailer I ordered so I had to go to a different location almost 100 miles apart. Not happy at all.Derrick F.
Le client n'a pas laissé de commentaire.Mark A.
It was a little confusing for drop off Because there was no person there to process uhaul I was very worried about that. And had to wait on the phone to be sure they knew I dropped off the trailer. The gas station attendant was as helpful as possible and very welcoming and sweetAbigail C.
Le client n'a pas laissé de commentaire.MATTHEW G.
Le client n'a pas laissé de commentaire.jay W.
Le client n'a pas laissé de commentaire.John D.
It was hard to tell how much fuel to resupply and as a result I overfilled. The attendant said that he couldn't help me with that. He also made it clear that they don't allow customers to leave their vehicles there overnight, which I did as I was solo.Michele M.
Le client n'a pas laissé de commentaire.Denis D.
Have someone there to assist with the hook up of the trailer.Chris S.
The truck was semi-buried in snow behind the location. I was left to clean it off myself with an old broom I found among some trash. The inside of the cab had food garbage in it. The back of the truck was full of broken up cardboard furniture boxes that I had to remove myself. The windshield wiper blades were in shreds and falling off. I had to drive this truck for four hours through rain and snow and could barely see through the windshield. This was by far the worst experience I have had with UHaul. I thought this was a company I could trust.James M.
The employee was very helpfulJohn M.
My appointment was for 11:00 am.I had driven over 2 hours to get there. The owner was not there. We waited a 1/2 hour and a no show. A very helpful young lady that had nothing to do with the process tried the whole time to locate him to no avail. I took down the info on the trailer and gave her the plate number and left with a trailer. He first called me around 2:00 pm wanting info. I erased the call. The drop off 2 hours away was simple. I would definitely not recommend this jerk.Thomas G.
See aboveLibby K.
Le client n'a pas laissé de commentaire.Milton M.
The man who helped me was outstanding. Thank youjasper M.
Le client n'a pas laissé de commentaire.Agnes N.
The attendant was a little gruff but overall it was fine.Michele N.
Dealer asked if everything was OK and when I said there was nothing wrong she said great you're good to go.Jim H.
there is no cell phone service in the area of this location.BRYAN W.
The rental went very well. The staff was very friendly and quite efficient. I will use them again.ANTHONY B.
The system wouldn't let me check in. We had to spend 40 minutes redoing paperwork.Hanchin L.
Le client n'a pas laissé de commentaire.James B.
The man who processed me was very friendly & helpful. I left something behind in the truck & he located it and kept if for me to pick up next day. Very happypatrick M.