Nothing was all amazing
Ricardo Davila
Customer Reviews for Happy Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The best location ever easy process 100 %
Yousef AlnajjarThe trailer was filthy and the people working there were rude. They also had no clue what they were doing. When dropping off I was asked to unhook the trailer myself. They hooked it onto my truck I wasn't unhooking it. I had a VIP certificate that they "couldn't use". Now waiting for a supervisor to call me because I only rented knowing I had the $20 off.
JOSHUA BIGLERWe rent 15' U-Haul trucks at this location at least 5 times a year. Personnel here are always pleasant, and I have never had a problem with them not having the reservation.
BARBARA MCNAIRCustomer service very courteous. I would recommend this place to anyone.
Edgar GilbertAmazing experience the vehicle was clean and well kept. I felt safe driving it all the way to Yuma. And back. The customer service was very helpful. It made me feel valued, Penny Randazzo.
Penny RandazzoVehicle wasn't clean at all cigarettes pack on ground of cab with a cigarette on the dash and water bottles.. back of bed had hay or something in it
Kevin CarrizosaAttentive staff very helpful
Danny CrippsThese guys make it super easy and quick to get in and out with a u-haul. Nice work.
AARON DABLOWRented a pick up truck for few hours. The vehicle was clean and almost like new. Smooth pick up and drop off experience. The people was friendly. Will definitely come back next time.
Patrick PanNa
kregg buesigThe team was very helpful and very honest.
melvin ibanaWell prorated for ten miles but really got charged 10 miles wasnt corrected 0,89cense a mile really just drop under 2 miles!
Jay ReedWhole process was easier than I imagined, great price, good service.
Michael poperTwice put our car on the dolly incorrectly and eventually had to be fixed in Amarillo, Texas. This resulted in total delays of approximately 1/2 day. Then, just before getting into Memphis, the right front wheel almost caught on fire probably due to loss of a wheel bearing. This resulted in the wheel and brake severely overheating and causing the wheel to come off and ride on the spindle. We sat on the 180 degree off ramp mainly used by semi truck and trailers going by us within a few feet. We were on that off ramp from approximately 11:30 pm to 4 am. This resulted in staying in Memphis overnight (or rather for a few hours) and then my having to pick up a new truck and take it over to a facility that repairs Uhaul equipment. Movers were hired by Uhaul and transferred all of my stuff from the original truck to the new one but it was almost 3 pm in the afternoon by then and I only had enough energy to get to Birmingham, Alabama and having to spend another night. All of these problems resulted in delays of approximately two days plus all the trauma from spending 4 hours on a dangerous off ramp. Improvements that need to be made include properly training your people how to put a car on a towing dolly and making sure equipment is properly maintained. We came very close to having the entire truck catch on fire.
Randy BettsNo comments at this time - everything fine.
Pug Rescue of San Diego Countyamazing experience, owner was kind and understanding
Ben JovenGreat service, value of customer
Gatlena LatEverything was fine was able to drive up. No problem at all back to mirror app like I said everything went so well.
Delia SilvaWas told to bring it after closing and won’t be charge another fee, looked at my receipt got charged for two days when I used it for one day only!
EDGAR BRAVOSANTOSTommy is an excellent representative of non-moving center capabilities and staff! He was polite, knowledgeable and professional! Keep up the great work! Merci!
Robert AmaviscaInterior of truck had dirt. Exterior of truck had mud spray. Representative was not friendly. App did not work and I could not get resolution thru support numbers so I ended up having to just take pictures and drop the keys in the slot.
Andrew LeeStaff, location and overall process was great. No changes needed at this time.
David BohnMy rep. Was good
Jacque AceExcellent customer service and wonderful attitude. Really understanding with our situation and easy to work with. I will DEFINITELY return there for moving and uhaul needs in the future.
Gabriela castanedaThe van I rented had a cracked side mirror making difficult to see out of. Would not have rented- safety issue. No choice, It was the only van available. Customer service was very poor. Will not be renting from this location again.
Theresa ReynosoJust dropped the keys in the 24 hour drop box and left. Merci.
Tom CorbinDrop off location staff was great. Staff friendly and helpful.
erica CardwellThis location is always efficient, customer focused, and efficient.
Matthew ClarkMerci
Bernabe GonzalezThey overcharged me on mileage by 60 miles. They took my money immediately but I have to wait 3-5 business days for my refund. I will never return to this location.
Amber KlassenThank you for quick and helpful service
jeff applebaumThey always have the rental I need available even with short notice. Fast easy and convenient.
Natalie LoshkajianHelpful rep did quick inspection of property, then signed us off. Helpful, good customer service.
Aldon PierceThey have gotten better at serving faster. They have so much going on there. I think it's better organized with more wonderful employees!
Tammy FitzgeraldI was very happy with the service at this U-Haul location. They made it easy for me to pick up return the truck. I will definitely use them again.
David FenskaThe attendant was friendly and very understanding. I saw a lot of equipment available. I would recommend this place for U-Haul needs.
FRANCIS IMPERIALa little better signage where to park. it was pretty obvious because of all the u-haul equipment in the area, but nevertheless a sign saying "park in this area' or something similar.
Paul Kip Otis-DiehlI'm very happy with everything. Walk-in and there ready to help. Love it!!!
ANA DUARTEThey walk you through an inspection that doesn't include the cargo area. When I added comments about the condition the employee told me I didn't need to do that (that's the point). Once I got home we opened the cargo area to a disgusting mess. We had to clean it with bleach and a scraper. They also gave me the truck on empty and said just bring it back like that, that's impossible. They said they would credit me for the extra gas when I got back but they were closed. UHaul won't help me because they said I need to get a refund form them (they were closed how do I do that). Also the truck would stall out if I had the air conditioner on and the brakes were terrible with the ABS light coming on as I braked on any down grade. I returned it early for safety reasons BUT NO ONE WAS THERE!!!!
James GolembiewskiClean van, quick check in and check out, good service!
John P WidayA bit hard to locate the 'front desk'. Co-located with a car wash. But staff was great (knowledgeable and very helpful)
Michael PorsGreat, fast service. It definitely helps to do the online pre checkout to expedite the process
Robert GillespieThis location offered many services and the staff was able to tend to all customers and their needs. The reservation was quick and easy. Thanks you!!!
Kayla LewisThese guys were really helpful and friendly. I dropped the tow dolly off on one day and the truck of on another. Both guys I dealt with were awesome.
Todd JagerCannot suggest any improvements. Van was ready for pickup, in good condition, and ran / handled perfectly. I use this location at least 7 times a year in connection with our non-profit rescue operations. I have always found the operators to be efficient and friendly, and the equipment is always ready as reserved.
Barbara McNairTrailer had trash in it when we arrived. The employee cleaned it out no problem but it was strange that the trash left behind from previous customer wasn't cleaned out before we used it. Other than that, great experience!
Robert CeliceoNeed more signage of office location. Can barely spot where it is. Just so happen to see the tiny sign looking for a bigger sign. Good thing I looked up
Margaret WilsonWhen we picked up the trailer it had a open can of beer spilled in it and a to go food container with spoiled Mexican food in it. We had to wash out the trailer at home before using it. Not exactly the best way to start out...
LEONARD BUCKMASTERI left with a tail light out on the trailer even after the guy checked told me it was fine to leave like that
Javier CidDepending on what we need
Rebecca PerezJust Keep doing what you're doing
LEONARD BUCKMASTERIt was clean but to have a car wash next to it you should have it cleaner. Lol Guys are really friendly;-)
ANA DUARTEExcellent service everytime
Tammy Harvey