Évaluations des clients Happy Car Wash
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Happy Car Wash
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Michael T. le
Friendly staff
CHADWICK S. le
I checked in online so everything would go smoothly. At first they were not going to give me a contract then when they looked it up they said I hadn't paid. The trailer they hooked up Edna in their system so I had to wait for them to figure that out. The trailer had mud and dirt inside and one of the employees had to clean it out. Happy car wash is a car wash and uhaul rental and the do registration and notary. I think it's too many things for that little place
Terrance L. le
The person who helped me was amazing with customer service.
Douglas w R. le
All good I appreciate they were there when I needed them
Charles C. le
Follow through on your responsibilities: we returned equipment before our one-way trip and were told that would be reflected on our record yet when we turned in the trailer at our destination there was no record of our having turned in the two pieces prior to our trip.
Carlos M. le
Explain that hand dolly is extra,
cindy O. le
It was supposed to be direct bill but Uhaul coporate put in reservation incorrectly so I had to call my manager to use his card to pay for it.
aaron S. le
No hassle drop off. Wide open parking area was a nice end to a crazy move.
David R. le
Amazing staff, they all knew how to help hook up, check it out, check it in & move it into a good spot. Would definitely come back!
Nina G. le
When I called to extend my reservation the lady who answered the phone told me she didn’t have my reservation and told me to go to uhaul.com. I asked her if she was at the car wash across from the old In and Out- and she said yes. I knew that’s where I picked up the uhaul and when I told her this she said to me “don’t give me attitude.” I hung up. She didn’t want to look for my reservation so she redirected me to the internet- and then tells me not to give her attitude? This person should not be in customer service at all. Customers who are moving are under a lot of stress, lack of sleep, lack of food, etc. I called as a courtesy to this business and I was treated like shit. I will never go back to this place for uhaul, car wash, or anything. And before this I was planning to take my car in for $150 detail. So screw you guys.
John A. le
Get employees that can read a fuel gauge. They tried charge me for returning it under fueled. I challenged them to show me and they changed their story. How many people has this location ripped off?? Won't be back and I will spread the word.
Kenneth P. le
Great job by everyone. Very helpful.
Daniel C. le
Outstanding service
Bret M. le
Vehicle was not clean, inside or out. The trailer was full of dirt and to top it all off, I drove over 200 miles loading and unloading furniture with no air conditioning. Unacceptable.
Donald S. le
very helpful
Alexander M. le
The turn signals on the trailer didn't work.
Clay C. le
There isn’t clear signage showing customers where to drop off vehicles. You have to figure it out in your own as there is no one there to direct you.