Le client n'a pas laissé de commentaire.
Rita G.
Customer Reviews for Happy Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very very very good. Service
Charles O.I did my reservation online to save time and they still want to do all the checking process again in person They ask the same questions Plus I have to wait like 25 mnts for someone to help me
Cesar T.a spare tire could save lives.......being stuck in Arizona desert in 104 degree heat was dangerous. A spate tire would had my family off the road in 15 min.
Adam R.U-Haul Happy Car Wash is my Local Go-To for truck rentals needed for small moving projects. The trucks are always clean and the service team is always very professional
JOHN C.I'm rating the overall experience as average and not poor because we were given the option to pick up the uhaul a day early which was nice. That said, the uhaul was in bad shape and not safely maintained. The tires ranged in PSI from 22 to 90 when they were rated for max 45. All tires had to be either filled or released by us upon brining the trailer home. The tire that was overfilled had worn unevenly and eventually blew out half way through our trip. Additionally, the tail lights didn't function which we didn't realize until several days of driving. This could have been disastrous.
Reece B.My 10th rental here Great team
ARTHUR G.Their customer service was outstanding. I was in and out in minimal time. They professionally hooked up the trailer and confirmed everything was working. If I ever need a truck or trailer I will go back to them.
Reuven S.Make sure they include everything the customer asks for
Brian S.great customer service!
michelle K.In the past year I have rented from this location on several occasions, they have always been hassle free & convenient. On one occasion I needed to drop off after they closed & had to leave the keys in the drop box, they processed the return the next day with no problems, overall they are run in a professional manner and I appreciate this very much, great place to rent from. F.T.
fadi T.Moving truck was immediately dropped off by another customer and handed off to us. No cleaning or inspection was done. Check engine light was on. Truck was shaking the entire 10 hour drive. Other uhaul trucks have not driven like this, so something was wrong with the truck. Gas only had 1/4 tank. Not good customer service. Also after contacting multiple uhaul drop off locations, I had greater than an hour wait for every location and could never reach an employee. What is going on at uhaul that no stores are able to take phone calls? I hope to not have to utilize uhaul in the future based on this experience and would like reimbursed for this experience.
Dillon B.Fill the fuel tanks
SCOTT L.Truck showed low tire pressure
CHARLES S.Overall good. Nothing was dirty and it was well maintained. Helped us a lot!
Roberto R.The pickup I rented showed the low tire indicator on the dash. Before I drove away, I let them know. They went around the truck, pounded on each tire and then said, "your are good to go." The indicator was still on the entire time I had the rental. They were in a hurry to close for the day but they should have checked the tire pressure on all tires before I pulled away. This could have been a dangerous safety hazard for me. I felt rushed.
Karen B.The Mobil check in system didn't work for me. It said it tried to verify me and called another number but they didn't answer. My reference never received a call. Luckily some one showed up and I was able to get the truck.Truck itself was not washed/clean, I rented from a car wash facility so it was kinda odd to not have a washed truck. None of this is a deal breaker, just thought I would put in my 2 cents.
Reyman S.The staff at this location is great, efficient and friendly. Trucks are always clean and ready to go at pick up time.
Paula M.Quick rental friendly employees
steve B.Nice people
Eric A.Make sure the side mirror isn't loose and moving when driving. Had to reach out the window every minute to bring it back. Stressful and unsafe on the freeway
Kurt S.Did well again,I'll be back.
Theodore M.quick and easy. friendly.
mark H.Friendly and helpful people that worked here
Eric A.Air conditioning did not work. When I returned the rental I told the clerk and he stated "I know".
Bryan M.Staff was very friendly and knowledgeable in order to help me figure out the rental equipment
Jaye N.The team at this location were great. Got me in and out at checkout and return. Did a great job hooking up the trailer. I will be back for sure and I recommend this location.
Fred W.The truck was not in the lot because it was down for repair the day before. Gas was stolen from truck so they had to go fill it to 1/4 tank. All this meant I didn't leave my 0900 rental till 0950, putting my whole day behind. Then the truck… the brakes were incredibly warped so if felt very sketchy to stop. The shocks were gone so it bucked violently front to back on the highway. It almost wouldn't start each time. The ebrake warning light and super loud buzzer would alarm when turning left even though the ebrake was certainly not on. Overall very very poor experience. But hey, I got my stuff moved so yeah. Oh and I wasn't even supposed to be at this location but for some reason got switched from the spot I chose on the reservation.
Fredric M.The van smelled awful and the tank was on empty.
JORGE A.Did after hours drop. Was charged for gas but don't know why?
Jason W.Waited too long, had to re-do contract first truck had no power, second truck has no fuel had to fuel as soon as I left the yard
manuel A.Explain how to use the tow dolly.
Mark L.Little mix up with my reservation. I got charged for three days before returning my equipment but when I retur Ed it they credited me back and charged for the right amount.
steven R.The dealer was very polite and knowledgeable. Great group of guys.
ROBERT T.Helpful team
MUSHREQ A.Great job and good running truck and clean. Thank everyone
JAMES E.Thank you for good serving
Revon L.The team of Uhal was helpful
MUSHREQ A.Friendly service, quick, easy pickup and drop off, and reasonable prices!
aaron K.Good customer service
kregg B.The guy who received the truck was very polite and professional!
Carl D.Always very friendly and helpful.
Penny K.It was a simple straightforward transaction. I was nervous about using this place based on a past experience but it work out well and got the job done.
Joshia P.Nothing I can thing of
valencia N.I've always rented a U-Haul with a full tank. They rent it on whatever gas it has. I had to put gas in right away and ending up putting more in than I needed.
Stephen D.All good
Arturo A.The family here is amazing! The most friendly and sincere employees I've come across. They honored everything I had requested from them. The owner even honored my military background, which I appreciated so much. I would highly recommend them to anyone!
JULIE ANN B.Excellent good custoner service !!!
JOHN R.This was the 3rd location I was sent to while trying to return the trailer. I had to drive around for 2 hours while dispatch tried to find somewhere for me drop off. I went to two previous locations as instructed by dispatch, and was turned away. This was the worst U-haul experience I have ever had! The guys at Happy Car Wash were great though.
Beau G.Thank you for a fast and efficient pick-up and drop-off experience.
JOHN M.customer service was excellent even with trainee on premises.
MARLYS M.