Truck was very old and had no air conditioningScott F.
Customer Reviews for Hardeeville Small Engine Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hardeeville, SC 29927
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi :
- Mardi - Samedi :
8h am à 12h pm / 1h pm à 4h pm
- Dimanche :
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Bruce R.
The trailer was fine and great prices. The man that runs this location was very rude. Rushed me both when picking up and dropping off. The morning of pick up I let it go figuring it's the morning and I showed up right at opening time no big deal. But at drop off he rushed me to the point of getting in my truck and parking the trailer while yelling at me that he has â€œdone this sh*t for 50 yearsâ€. His attitude with this whole process was ridiculous and I will never return to this location. I was very polite and brought the trailer back 12 hours before it was due there was no reason for him to be so rude and rush us the way he did.Jacob G.
Le client n'a pas laissé de commentaire.Keyona A.
Le client n'a pas laissé de commentaire.Shane H.
It would be beneficial to have a sign close to the highway that identifies the U-Haul location is in the back.Susan G.
Stopped to drop off trailer was closed at 11:30 in the morning call U-Haul they sent me to a second location they did not except trailers only truck rentals the lady there called U-Haul they had me take the trailer to a third location and drop it off and now I'm getting a bill for a Extra day rental after spending three hours trying to drop off the trailerRobert S.
Le client n'a pas laissé de commentaire.AMIT G.
Le client n'a pas laissé de commentaire.EUGENE H.
Le client n'a pas laissé de commentaire.Jeffrey D.
Le client n'a pas laissé de commentaire.Victor M.
The guy charged us a fraudulent fee not on Uhaul side. I'm wondering how he had access to my credit card. We got the truck filthy so we cleaned it out. I went in and cleaned the cabin which included the dashboard, cup holders, seats and steering wheel. Plus brushed out the cabin and sweep out the back before returning the truckPETER M.
Le client n'a pas laissé de commentaire.Thomas Z.
Le client n'a pas laissé de commentaire.Ken K.
Le client n'a pas laissé de commentaire.Curt E.
The gentleman in the store was a bit rude and terse.Justin D.
Le client n'a pas laissé de commentaire.Eric C.
Le client n'a pas laissé de commentaire.Marjorie R.
Uhaul website indicated that a trailer could be rented in Bluffton, SC. After speaking with a representative, I found out that the information was false from the beginning. Uhaul trailer rental has to either come from Hardeeville, SC or Beaufort, SC. Just speak the truth up front and not lie.Robert G.
I checked with who I believe may have been the owner when I reserved the trailer in Greensboro to make sure that the Hardeeville location was a drop-off location. He said it was. When I was looking for the exact location I called and it was closed but the man who answered the phone was a jerk asking what kind of trailer it was. He almost didn't want to accept the drop-off. He hung up on me.lance S.
The proprietor forced me to take the $10 collision damage waiver. Even though I had opted out of it and have a credit card that covers that. He had a bad attitude overall. He is very unfriendly. I'm kind of surprised that somebody like that is even in a customer facing job. If I didn't need to get the truck to get a job done I would've told him to shove it. He was just an unpleasant person. In the big scheme I could not care less about $10. It is just the fact that he forced me to accept that waiver knowing that he had me over a barrel. Very shady. In case you're reading this, whatever your name is, I called U-Haul and they refunded me the money. I hope they take it out of your pocket.Robert E.
Owner was very helpful in taking my return when his lot was full.Teddy W.
The app did not work for the return your truck.RobertG B.
The gas was alittle over than the required amount when returning it..,,He puts charges on my credit card after I leftâ€¦.. When I finally got a hold of him he said it was 3 shortâ€¦..I think he shouldnt have Been allowed to put charges on my credit cardâ€¦..,Bryan C.
The man that runs the place is extremely rude and very unprofessional. He was extremely hard to deal with.Robert G.
Le client n'a pas laissé de commentaire.Edward S.
Have used the Hilton Head Island location in the past since it was closer to my home, however had to travel 45 minutes to the Hardeeville location since didn't have a 6'x9' utility trailer. Plus return it back to the same location which added extra time and gas!Brian W.
Very grumpy and cantankerous personality but did his job very well.Richard V.
The gentleman who was working yesterday was extremely rude and inconsiderate.Christopher R.
Had a little bit of a hard time when returning after hours. But finally figured it out.REGIS K.
Le client n'a pas laissé de commentaire.Seth A.
Le client n'a pas laissé de commentaire.CHARLES I.
Saturday morning pick up went smooth. Manager courteous and efficient. Drop off instructions were explained and drop off area was well lit. Easy on and off freeway. I recommend this U-Hual location.William K.
Le client n'a pas laissé de commentaire.Lawrence M.
Le client n'a pas laissé de commentaire.Sheryl G.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.Jason D.
Owner was hands on and â€˜extremely' helpfulBARRYDAVID B.
Drop off point was changed in the middle of the night. There is now NO drop off point on Hilton Head Island or Bluffton, SC and minimum driving distance to drop off is 40 miles or more each way. Totally unacceptable and would not have rented from you!GARY E.
Excellent customer serviceDeane S.
Le client n'a pas laissé de commentaire.Diego B.
My drop off agent was quick and efficientPasquale M.
Le client n'a pas laissé de commentaire.Kevin M.
Very helpful personLeonard T.
The guy we picked up from was extremely rude. No people skills at all. He looked at my boyfriend and I like we shouldn't even be in the store. He tried to bully me into getting insurance and then tried to scare me because I opted out. Telling me nobody has ever explained it correctly and that if there was any damage to the truck he was going to charge my card and if there wasn't enough money in my account he would wipe it clean and get my bank account closed like he just felt I didn't have the money. I'd already spoken to my insurance company and I knew I was covered. I guess at that point he was pissed and tried to move fast when I was signing paperwork and everything. I asked could I take a picture and instead of saying, â€œma'am you get copiesâ€ he just firmly said no several times and then mentions I get copies. I would never rent from this place again. To top it off I have bad asthma and the store smelled like pure cigarettes. If he's not a people person, get a new job but don't try and bark at people that come in. If nobody rents you don't have a job. I'm in sales and make great money so I get it. So no sir you're not going to, â€œclose my bank accountâ€ because the rental regardless of my experience with him turned out great.Amber T.
Le client n'a pas laissé de commentaire.Jamie H.
This location always has available inventoryDavid K.
The clerk was rude and unwelcoming during pick up. Sorry to bother you with my business! Not helpful, not clean or inviting.STEPHEN D.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Hubbs G.
No improvements! Thanks for the good customer service :)Richard G.
Le client n'a pas laissé de commentaire.Scott P.
Le client n'a pas laissé de commentaire.joanna T.
Le client n'a pas laissé de commentaire.EDWARD B.
Good customer serviceDaniel M.
Le client n'a pas laissé de commentaire.John J.
I had to drive almost an hour (1 hour and 50 minute round trip) to the drop off location for the trailer. I will probably not use Uhaul again because of that inconvenience.Pamela B.
my contract had me dropping off the trailer about 30 miles from home in SC. There was a U-Haul only 3 miles from us.Ron B.
Hard to find drop off location.Mark O.
Never againLeonard R.
Le client n'a pas laissé de commentaire.Melissa T.
I was provided with one of the oldest trucks that they had and it broke down on me.BRICKNEY M.
Le client n'a pas laissé de commentaire.Stephen M.
Make sure I get the right vehicle and don't try to overcharge me when I was promised discounts for my trouble with the online reservation.Brian O.
Le client n'a pas laissé de commentaire.Donald W.
I prefer to return a trailer during office hours rather than outside hours, so I would only say please extend opening hours to include Sunday, if only part dayAndrew W.
Guy was a grump and wanted to know why I was dropping the unit there. "I better be sure or he is going to charge $50 to move the unit."Floyd M.
Le client n'a pas laissé de commentaire.Brandon F.
My request for a dolly (that I was charged for) was not honored. The manager said he had no dollies to handle boxes.RAYMOND P.
Le client n'a pas laissé de commentaire.BOSTON P.
Le client n'a pas laissé de commentaire.John B.
Dropped off after hours. Easy processRobert D.
No improvements needed. This was the only UHaul Office that would take the trailer and truck. I went to 2 other area UHaul and they would NOT take the trailer, just the truck :(RICHARD G.
Le client n'a pas laissé de commentaire.James K.
Le client n'a pas laissé de commentaire.KERRY M.
Customer Service was terrible. Owner was rude and not a good representative of the U-Haul brand.Timothy W.
Le client n'a pas laissé de commentaire.Douglas D.
Le client n'a pas laissé de commentaire.DANIEL F.
Contacted the location during the day and dropped off in the evening the directions about where to park were perfectly clear and I really appreciate everything very simplePatrick M.
fast efficient dealer A plusWILLIAM M.
I know pickup and drop off locations vary. But, I was told to goto a site and when I got there was informed they don't do trailers! And had to spend an additional hour dropping off to different place. That's my only complaint, otherwise everything was great.John I.
I checked the tire pressure before loading and found the right tire pressure was greater than 80 pounds (over my gauges max) and the left tire pressure was 19 pounds. My trip was to be close to 1300 miles and in heavy traffic. I can only imagine what may have happened if I did not check the tire pressure. The trailer should have had the correct pressure before I rented it. I may have prevented a major accident or worse. Poor preparation for renters.PAUL W.
Le client n'a pas laissé de commentaire.Vernon K.
We rented a 6 by 12 enclosed trailer.. it was clean but on the right side there was a leak from the underside I believe the wheel well and caused some boxes to get wet..nothing was damaged thankfully but we had to replace many boxes..Byron B.
Location was not easy to find. It is hidden behind a large berm. No signage from the highway. Had to call the office to get directions. Gentlemen was very helpful.Frank K.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Reginald C.
The personal was excelent actitud for serviceSERGIO A.
Le client n'a pas laissé de commentaire.Leo G.
I had been put on E-alertâ€¦a beer can had been left in back of truck i had returned to a Jacksonville location in Julyâ€¦lady could not resolve my problem gave me another given an 800 # to callâ€¦person couldn't help eitherâ€¦ gave me initial 800 #â€¦ Fortunately owner of Auto Medics was able to call someone who resolved problemâ€¦ a 30 minute delay in picking up truckâ€¦ great truckWILLIAM K.
Larry is incredibly rude. The whole customer experience with Uhaul has fallen off a cliff the past 10 years. Unfortunately there is no alternative so you've been able to let it continue.Carlos M.
45 minutes away from where I finished my trip, was not allowed to drop it off at one of the several close locations that were less than a mile from my houseJOSEPH D.
We did not want insurance he told us we HAD to get it or he wouldn't rent us the car dollyRAMON M.
Le client n'a pas laissé de commentaire.JEFFERY C.
The worst experience ever. I will never use Uhaul again. My emailed in writing confirmation stated i had a 2 day rental for 144 miles. I arrived and I dot not have that. The pick up location was NOT what i ordered on the phone with the rep. I NEVER even mentioned that location. NO ONE would help me. 1,5 hours sitting at this site in the rain and 4 techs on the phone, and NO ONE would resolve. THE rudest person ever works onsite. We had to deal with his rudeness for 1,5 hrs on top of not having the correct reservation. No one cared that I had it in writing for a 2 day rental. They moved my mileage down to 107 even tho i had 144 in writing! Again NO ONE would help. So i was forced to pay more for less than i reserved. I should get a refund! The entire check in would not work. And the rude worker just laughed and said â€œcall it inâ€. Well there was a 45 min wait to call in. I am absolutely appalled i was lied to by the 1st phone rep on both price, days to rent and return location. 2 phone rep confirmed I had 144 miles at my then correct return location. That rep lied too as I immediately got an email stating the opposite. The 3rd rep dud not lie but said she had no idea why how it reverted to 107 miles and 1 day rental and different return location. But she said she couldnt help and talk to a scheduler. So then the scheduler saw it all but said he could not do anything about it. Such a NOT SO FUN 1,5 hour experience. This was a bait and switch for sure. I want a refund!Jerry H.
Le client n'a pas laissé de commentaire.GREGORY B.
The original Drop Off Location was 190 miles from Bluffton, SC, my destination. There are 4 U-Haul locations in the Bluffton area put none would take the trailer. David at the pickup location made arrangement to drop off the trailer in Hardyville, SC. about a 40 minute drive from our home.Dick F.