Évaluations des clients Hardeeville Small Engine Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Hardeeville Small Engine Repair

Cote générale :

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yadira M.
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Is practice easy and fast thank you we happy to used !

susan T.
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Le client n'a pas laissé de commentaire.

Steve B.
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Very convenient location.

Curtis A.
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I did not add any insurance when I did my online registration. The person at the desk never said anything about insurance but i was charged after drop-off.

Ralph G.
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Le client n'a pas laissé de commentaire.

Angela B.
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Le client n'a pas laissé de commentaire.

Christopher L.
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Le client n'a pas laissé de commentaire.

Karen M.
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He was incredible

Charles V.
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Le client n'a pas laissé de commentaire.

Theresa M.
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Le client n'a pas laissé de commentaire.

Kenneth M.
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Le client n'a pas laissé de commentaire.

Zachary J.
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Le client n'a pas laissé de commentaire.

Bryan M.
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Le client n'a pas laissé de commentaire.

DOUGLAS S.
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Really struggled to find the location of the store while using Waze. No visible sign to mark the location.

Timothy B.
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Drop off location was also changed

Richard M.
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My comments do not apply to the pick up or drop off location. Both of these location were very good. The phone number for my original drop off location was disconnected. I had to call Uhaul for a second drop off location

Christopher V.
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Le client n'a pas laissé de commentaire.

Steve W.
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Le client n'a pas laissé de commentaire.

Bob S.
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I think as a company you need to update your policy on the posted speed limits set for your trailers. With highway speeds set to 70 MPH and you have your trailers set to 55 I felt like I was going to get run over or crashed into from behind at such a slow speed. So no I would not rent from UHAUL again. It did not feel safe at that speed while all were maintaining the posted speed limit of 65-70 on the freeway.

David M.
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Le client n'a pas laissé de commentaire.

Salvatore Z.
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To far from my house and UHaul didn't allow enough miles to drive to the truck pick up shop, drive it home to Bluffton and drive it to Jacksonville. Didn't allow for the 22 miles

Brandon H.
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We kept getting delayed with our closing date on the new house. And as luck would have it we already loaded the Uhaul down. We were able to move the return date several times and that really saved us. Thanks for working with us. Much appreciated.

Hailey G.
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Le client n'a pas laissé de commentaire.

bert B.
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Le client n'a pas laissé de commentaire.

Donald O.
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Le client n'a pas laissé de commentaire.

Scott W.
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1st appointment was NUTS ... I was told take whatever you want! after 5 mins and the owner completely being a jackass I left. Called corp. and was sent to Hardeeville Small Eng. Great guy and fast hook up. Thanks.

Wilmer A.
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All good

John P.
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Le client n'a pas laissé de commentaire.

Steen J.
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Le client n'a pas laissé de commentaire.

TIMOTHY M.
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Fair amount of inventory available at this location (trucks, trailers, and car haulers). Only vendor within 25 miles of my residence that is still accepting drop-offs of trailers or car haulers. Had to drive to 3 different U-haul locations more than 20 miles apart before finding a place that was still accepting drop-offs of car haulers. U-haul corporate office (called toll free number multiple times) and 2 local vendors were not on the same page as to the local vendor's current policy of not accepting car hauler drop-offs.

DAVID F.
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Good location but 30 miles away

forte R.
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See above

SUSAN T.
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Charged me wrong drop off fee. Uhaul sent me drop destination which last time refused drop off saying she has too many and why would u haul send me here. Well uhaul did again by sending me to 159 s Green in Ridgeland. I dont feel I owe you $3.27 for u haul's constant error. Why would I drive 40 miles to and from a location then get yelled at by the store owner?

COLLEEN B.
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Was very disappointed that there were not any local drop-offs that were taking trailers even though we have 3 or 4 locations within a couple mile radius. Had to go to a location an hour away round trip and it was after hours. We lucked out and the owner was there and was very helpful and pleasant to work with.

Terrance L.
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Not open on Monday? I wasn't notified of this until the day before. The pick up by smart phone system is not easy to use. It was difficult to navigate because it didn't explain clearly how I could correct the error message.

DAVID C.
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This location was great. However we went to uhaul bluffton self storage first and they turned us away. This was a very difficult time with a truck and trailer (both) to be turned away!!

Norman B.
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Le client n'a pas laissé de commentaire.

VINCENT M.
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Close your North east locations! The worst experience I have ever had! And I used Uhaul years ago and it was fine!! This was horrible I had a reservation for a moving truck only to be told last minute there was no chance of getting one in NJ!!! I was going to be driving 18 hours to move and was told Id have to travel to NY or PA to get my truck!!! Luckily Penske came thru for me! Then I needed a trailor ..the night before I was getting it IM told there were None in NJ anywhere! I had to travel 5 hours round trip and was told It was first come first serve basis to pick it up and it was filthy !!! I had a receipt from Uhaul Web Site which totaled $308 dollars And was charged $428 upon pick up! When I asked the Guy why so much and showed him my receipt he told me that was only an estimate and when the destination is added it increases the charge ! The destination was put in when I made the reservation!!! HORRIBLE doesn't even touch what a night mare this whole ordeal was!!! Uhaul made what should have been a happy and memorable experience a living hell!!! I am a Realtor I will make sure to tell all my clients DO Not Use UHAUL....

DAVID O.
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Le client n'a pas laissé de commentaire.

susan T.
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Clean, safe area. Great for dropping off on a Sunday.

Mark B.
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Can not think of a thing. Rented a truck 26' a few weeks ago for moving in HHI, SC. Things were great at both locations helpful and accommodating. Good job Uhaul!

Jeffrey D.
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Le client n'a pas laissé de commentaire.

Lisa S.
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Le client n'a pas laissé de commentaire.

Curtis A.
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Le client n'a pas laissé de commentaire.

EMERY-SHEA B.
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Le client n'a pas laissé de commentaire.

kathleen F.
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Le client n'a pas laissé de commentaire.

kathleen F.
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Le client n'a pas laissé de commentaire.

Natalie L.
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Le client n'a pas laissé de commentaire.

James B.
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My only interaction was for the person to say ".why do they keep sending me this shit - I don't have any more room"?

JUDY F.
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Le client n'a pas laissé de commentaire.

Sarah B.
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Le client n'a pas laissé de commentaire.

Terry M.
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Chains, straps and hook system wasn't put on correctly or safely after I specifically stated that I have never put them on before and needed it done correctly due to the very long 1,800 mile trip. Less than 2 hours down the road, chains loose or broken and the straps where put on incorrectly. Called U-Haul Roadside Assistance while in Tupelo, MS and the Representative was located in Phoenix, AZ. She was very helpful and after a long wait my vehicle was finally ready. I made it to my destination. While turning in the Truck and Tow we realized that the chain was broken again and one of the straps was still loose. Thank those who assisted me along the way. Ensure that all employee's are trained on how to hook up towing and make sure that they tell customers HOW to do it correctly.

MARGARET B.
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Le client n'a pas laissé de commentaire.

Tracie H.
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Le client n'a pas laissé de commentaire.

Jalen H.
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Horrible representation of UHAUL. Zero customer service. The employee/vendor/merchant/dealer/etc. cursed at me for calling to ask a question due to confusion. I was given the contact number if I had any questions but he/she took offense. After speaking with two groups via phone from customer service and the traffic control department (for 30 minutes each) there was NOTHING done to redeem the situation. It was apparent that there are internal issues between the merchant and the company. The teams finger pointed at one of another and admitted fault of the others yet no one would accept responsibility for UHAUL as a whole. There should be a minimum level of customer service that includes protecting a customer from being cursed out and provides care when the customer is disrespected when in contact with the brand. As a last step, I was told that the Field Manager/Director was going to contact me regarding the customer action file/claim directly. No one has followed up with me and we are 2 business days from the last conversation. To allow a customer to be disrespected due to internal miscommunication is unacceptable and I will be sure to dissuade others from supporting UHAUL in the future so they do not run into the same situation.

MITESH B.
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Le client n'a pas laissé de commentaire.

Robert P.
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Office was closed, just dropped off equipment and left the keys.

Ty W.
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This was a location we went to after going to first location in yenassee SC. That was posted as out of business and unavailable. We drive an hour and a half extra for a savings of 50. Which turned out to cost us another hour to return it to above location.

George P.
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Le client n'a pas laissé de commentaire.

James B.
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Helpful on phone but no one there to check me in.

Meg Z.
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We reserved a trailer from the Hilton Head location, and without advising us moved our reservation to a location30 miles away. Also, we wanted to load the trailer the night before but it rained and the trailer leaked, so when the rain stopped we had to sweep out and mop up all of the rainwater. UNACCEPTABLE had we loaded the trailer earlier our furniture would have been ruined.

Emily G.
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Le client n'a pas laissé de commentaire.

KIETH W.
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Nothing everything was fine

Jose C.
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The location was great but I order a appliance hand truck and dint get it but was chrage for it

Jamie P.
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I loved the mobile pickup. It was convenient since I needed it on Memorial Day!

George A.
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Owner happened to be in on Sunday when I dropped the trailer off. He helped guide me into the slot he wanted and even checked me in at that time.

David N.
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Le client n'a pas laissé de commentaire.

WILLIAM B.
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After a hellacious day of locating haul for our rental the owner didn't want to give it up!! We were in Savannah and rep called there were none there. Then had to go to SC and the first address weren't dealers any longer so we had to find another dealer!!!!!!!

Robert M.
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Location entrance is hard to find. Some signage would help

Nikki S.
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Owner is crazy

Zahived C.
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Le client n'a pas laissé de commentaire.

BRENDAN P.
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Le client n'a pas laissé de commentaire.

Jason K.
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My trailer had a marker light out.

John C.
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Le client n'a pas laissé de commentaire.

sam R.
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Le client n'a pas laissé de commentaire.

Joseph F.
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The first location 3522 S Okatie Hwy Hardeeville, SC 29927 is not a rental location. I'm glad I was able to go to a different location but why would you send me there in the first place. There are trailers that dont have wheels there.

Kenny M.
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Service was great, no complaints.

Matthew L.
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Le client n'a pas laissé de commentaire.

Thomas M.
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Not very friendly.

randy D.
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The gentleman running the facility went above and beyond to help us get back on the road when our vehicle broke down.

miles S.
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Le client n'a pas laissé de commentaire.

Brian R.
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Never once said hello, thank you, or anything Was incredibly rude and abrasive. I reported this to uhaul after the pick up yet no one called or responded from the corporate office. I sent your office an email how uncomfortable and unprofessional it was and how he treated me as if he was doing me a favor but nothing from uhaul in response. I will be using Penske from here on even though the prices are higher. Incredibly poor service.

John L.
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Le client n'a pas laissé de commentaire.

Owen M.
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I used the Wi-Fi check in for the first time. Loved it. The problem was that the signal kept dropping. It took me a few attempts to figure out the building was blocking the signal. I had to walk away from the building every time I was using the Wi-Fi. I loved that I could get an early start but the lost Wi-Fi caused me to take over 30 minutes to check in. Seems to long.

Kendall C.
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UHaul offered $350 to moved a trailer from Plaino TX to Flagstaff AZ. The truck only got 7 miles to the gallon without a trailer. I explained to Shannon from the Plaino store that it was costing me more in gas to move the trailer then UHaul was offering. She increased the offer $400 which still did not cover gas, much less my time, This sounds like a great offer, but in the end I would have moved the trailer for free and then paid part of the gas to move the trailer. UHAUL would not give me a truck for free and should not expect me to move their equipment for free.

David M.
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Le client n'a pas laissé de commentaire.

Joe Keltz M.
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Le client n'a pas laissé de commentaire.

Benedito O.
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Le client n'a pas laissé de commentaire.

Sidney H.
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Le client n'a pas laissé de commentaire.

Byron B.
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Le client n'a pas laissé de commentaire.

Patrick H.
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Le client n'a pas laissé de commentaire.

Ray K.
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Little hard to find. Attendant came to door despite being "out to lunch" with instructions to leave truck. We appreciate that. Saved us a second trip back.

MiChedra R.
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I was suppose to pick up the truck from Beaufort but I had to go all the way to Hardeeville because that business didn't have a truck available. I found that out after my pick up time via text message and email. Maybe a sooner notification about that would be great! That was a 30 min drive appose to a 5 min drive.

Eric B.
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Very clean site

Scott V.
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Le client n'a pas laissé de commentaire.

Tim H.
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Le client n'a pas laissé de commentaire.

LAURA S.
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This rating is NOT for the Hardeeville Auto Detailing, which was in fact EXCELLENT! Instead, Hardeeville saved my move when I had find another truck on the morning of the move because no one showed up at the business I was suppose to rent from, Chevron at 295 S. Columbia in Rincon, GA. NEVER rent from this Chevron! I showed up at this Chevron at 7AM for a 7AM rental. By 8AM, still no one arrived to open up the business. I even called earlier in the week to remind them of my pickup on Saturday at 7AM. I was on the phone with Uhaul for over a half hour trying to find another place that had a truck over 20 miles away.

Carol W.
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Just the best. Place clean, owner very professional and explained everything we needed to know. Larry our go to Truck rental now!

Steven C.
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The guy running the Uhaul office was unprofessional, had filthy language and threatened to charge us an extra $25 due to an issue with the 24 hour truck option because it was an "inconvenience to him". I would not recommend this location to anyone looking for respectable customer service.

Robert W.
Évaluation :

All good.

Non reviews have been submitted for this location.

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