Customer Reviews for Harris Service Center
(Concessionnaire U-Haul dans le voisinage)

1059 évaluations

1817 S Dixie Hwy   Dalton, GA 30720
(1 Mi S of Walnut Ave)

(706) 275-8923

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 6h pm
  • Sam : 7h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(706) 275-8923

1817 S Dixie Hwy
Dalton, GA 30720
(1 Mi S of Walnut Ave)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 6h pm
  • Sam : 7h am à 2h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I had to drop my truck off here because the place closest to my destination was closed, even though their hours indicated they should be open.

David M. 
Évaluation :
5

There wasn't anywhere to leave a car overnight, which isn't that big of a deal. But it should be somewhere on the website for other customers.

ZACHARY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tuan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA T. 
Évaluation :
4

It was a good rental experience.

ROBERT S. 
Évaluation :
5

There is nothing that I know of that could be any better than the service we got from Harris Service Center. We use them every time we need a U-Haul truck or trailer.

WALTER E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SALVADOR G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darren T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon T. 
Évaluation :
1

I was quoted a price for 120$ I was charged 220$ plus another 50$ from the service center I picked up at. The truck provided was nearly empty when I picked up and I had to provide fuel.

GLENN K. 
Évaluation :
1

The customer service was absolutely terrible. the pick up and drop off took way too long and the staff was unfriendly, unprofessional and unhelpful. i will never rent from this location again.

Andrew H. 
Évaluation :
5

This is the place to rent a truck. GOOD PEOPLE.

HAROLD J. 
Évaluation :
5

Everything was excellent as always,I will continue to them in the future

KAY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GONZALO N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon T. 
Évaluation :
5

Good honest loyal folks

LARRY Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GINA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessie F. 
Évaluation :
5

Very helpful in setting up rental and on return made sure there were no problems. Very easy to deal with.

Evan L. 
Évaluation :
3

COMPUTER SYSTEM WAS DOWN AND HAD TO WAIT A COUPLE HOURS TO PICKUP AND WASN'T INFORMED I COULDNT DROP TRAILER OFF NEAR MY HOME AND HAD TO DRIVE 30 MINUTES

Roy K. 
Évaluation :
5

Your 800 customer service number was purely frustrating - took three times to get to a real person who had the authority to make a decision. But, both the pickup and drop off staffs were helpful and easy to work with. Equipment was fine, no problems.

Dennis L. 
Évaluation :
3

Cant think of anything,everything excellent,fast,curious and professional

KAY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON T. 
Évaluation :
5

I dont think you can get any friendlier than Harris service center.they where recommended to me and I would use them again.some great people there.thanks

Rodney G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIPULKUMAR C. 
Évaluation :
5

I personally always use Mr. Harris for my UHaul needs. Great place to do business.

Joy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIENNE M. 
Évaluation :
5

Best place in town to go for fast, friendly service.

JOY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrienne M. 
Évaluation :
5

I always rent from Harris Service Center nice gentlemen, clean and happy to see you. They value you as a customer.

Joy T. 
Évaluation :
5

Service was great! Quick and hospitable.

Danny W. 
Évaluation :
5

There needs to be a second step to get in and out of the uhaul. The one step isn't safe.

Jacy B. 
Évaluation :
5

Quickest return I haves ever experienced! Great job!!!

Joseph L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SABRINA D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY H. 
Évaluation :
5

I wouldn't rent a Uhaul from anyone else in Dalton. Best service, couldn't ask for nicer gentlemen.

JOY T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angela F. 
Évaluation :
5

everything is perfect, Thanks

DAVID D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erin B. 
Évaluation :
5

Wonderful experience

JORDAN B. 
Évaluation :
4

Attendant was ready to help. Knew what he was doing and had me on the road quickly.

John S. 
Évaluation :
2

The man that rented me the uhaul told me that if I returned the uhaul a day earlier I would be refunded. This was on a Saturday and they weren't open. I returned it and have not had anything but a runaround trying to get the day reimbursed.

Sheila B. 
Évaluation :
5

Very helpful and friendly!

Elizabeth B. 
Évaluation :
4

I was pleased with the service received.

Cathy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Curtis S. 
Évaluation :
5

S.O.

Cristy D. 
Évaluation :
5

No issues

Micah R. 
Évaluation :
3

The guy that checked me in wouldnt give me a receipt. I asked twice. Another man that helped us back the dolly up printed me a receipt.

Cathy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUREN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn S. 
Évaluation :
5

The location owned and operated by Gary Harris is excellent. Convenient, comfortable and welcoming. Shows great attention to detail.

Gary C. 
Évaluation :
5

Great place to do business. It's very clean and the ppl are super friendly. Will definitely be back

AARON T. 
Évaluation :
5

Everything was good there was only one thing the sunvisor on the left side was broke other than that everything was wonderful have a blessed day

leon T. 
Évaluation :
5

Mr. Harris was excellent and told me I needed to call customer service about the no pads from pickup location. Nicole at customer service is working on my refund of pads ref#2745732.

Tammy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis M. 
Évaluation :
5

This time upset, had online reservations for van but location closed, had to sit around and waste time for customer service to get me switched to a 24/7 vehicle. Someone needs to be more knowledgeable of these things. 1st time before these guys were great and got my hitch lights installed for a car dolly rental...

Gregroy L. 
Évaluation :
3

I don't think I should've been charged what I was going returning the truck an hour late.

Dudley S. 
Évaluation :
5

Nothing everything was very good

LARRY Y. 
Évaluation :
1

I was scheduled for a pick up and the man who called me and confirmed it said someone would be there to help me. No one was at the location. So I tried to get the uhaul through the phone where you can pick it up digitally by yourself. It would not work, so I had to wait on the phone trying to get in contact with uhaul for over an hour, where they told me I was not in their logs and they don't have the size truck that was originally confirmed for me. So I had to get for 5 feet smaller. After they finally getting the online system to work for me. I got off the phone and began going through it only to be told the reservation had expired. I had to cancel that reservation and make another one while on the phone again with uhaul for 30 more minutes. The location I picked up from was unprofessional by telling me someone would be there and not showing up. Uhaul's wait times are too long for people sitting in front of locations trying to get a uhaul to move their home. I had movers waiting on me that I was paying hourly and I lost a lot of money because of picking uhaul to help me move my things. Not to mention, I was charged 25 $more dollars than my receipt said with no explanation. I emailed to ask why, and no one has responded. I'm very disappointed and wouldn't recommend Uhaul to anyone. I should be getting a refund for the terrible experience.

Orlan B. 
Évaluation :
5

Gary Harris is so kind and professional. His equipment is always clean and easily accessible. I hate to move but he makes it easy!

Amy L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MELANIE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AAron T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARRY E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony T. 
Évaluation :
5

The gentleman that was helping me was very nice, even with the added stress of the computer and credit cards being down. I stood in line to rent the Uhaul, and then when I went pay the credit card machine was down and had to go get cash for deposit. It made the check in process over a hour! It was not the gentleman's fault but it was annoying.

Jennifer H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rachel H. 
Évaluation :
5

Thank you for allowing me to use your services for my personal needs and it was a pleasure to come back and rent a trailer from uhual it was a great service for me to get what I and to get done but if I need to rent a trailer in the future I most definitely come back Thanks again

Richard H. 
Évaluation :
5

Smooth return!??

Leslie P. 
Évaluation :
5

They helped me out when I though I was going to need and extra extended day but I didn't and they worked well with canceling the charge

SCOTT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos S. 
Évaluation :
5

Great location and great people to work with. Done business with them a few times and will definitely be back

AAron T. 
Évaluation :
3

The truck windshield has gunk on it - it was gross. The truck drove terrible, it was all over the road and got terrible gas mileage.

richard S. 
Évaluation :
1

1. The rental provider pulled up a different customer's contract and nearly gave me a much smaller rental truck, until I brought this to his attention when he showed me the truck in the lot. 2. After the rental provider found the correct contract, he discovered that the utility dolly was already rented out, leaving me without one. 3. The rental provider was nice enough to have the utility dolly taken off of my contract because it was not available, but this required that he start a whole new contract. 4. After I examined the truck, I discovered that the truck had several preexisting dents (understandable) and a broken driver's side door lock; I could only use the key on the passenger's side door and ignition, not the driver's side door. 5. I just now realize that I have been charged twice for this whole mishap (143,10 $ and 132,50 $). 6. The rental provider was a pleasant guy, but the experience was awful, especially considering that I was supposed to rent the UHaul truck from a different UHaul provider (Dawnville Pawn & Trade, Dalton, GA). Because the previous renter never returned the truck, my contract was transferred to this provider (Harris Service Ctr, Dalton, GA).

Milton B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanya S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis S. 
Évaluation :
3

Equipment information was incorrect. When I arrived to drop off the equipment the information still was not updated.

Angela S. 
Évaluation :
2

I was charged for fuel when I left extra fuel in the truck, bringing my total to 315,13 $ and was charged a random 31,15 $. I will never use U-Haul again.

Rhonda M. 
Évaluation :
5

Great ppl. Clean business. Will definitely be back

AAron T. 
Évaluation :
2

I normally have a wonderful experience renting from you. I had to wait 30 minutes for someone to help me and I was the only person in the office. I finally got the rental and it didn't have a hand truck in it, apparently they were all rented out. When I got to my destination and opened the back of the truck it hadn't been cleaned and was full of roaches. I had to go buy a bug bomb and bombed it before I could even start moving. I mentioned it to your rep and he ignored my comment. I was very disappointed with the service I received at this location and will never use it or recommend it to anyone else.

Yolanda K. 
Évaluation :
5

Very nice people. Everything was clean and in place. Very nice place of business

AAron T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Benjamin D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew L. 
Évaluation :
5

Excellent service à la clientèle. Very clean place of business. Everything was exactly as a wanted. Would definitely use them again.

AAron T. 
Évaluation :
5

Great friendly service. They treat you like family. I wouln't rent a uhaul from any other location in Dalton but Gary, Kenneth & Alex at Harris Service Center.

Karen S. 
Évaluation :
1

I already left one review and this is my second. The shop manager called me after I gave him a review. He literally said, “you already gave me a 2, so I'm calling you back to figure what your problem is. The reason is because it's what a busy shop looks like.” If someone could talk to this person about how terrible his guest service is, that would be awesome. The worst guest service experience I have ever had in my life. Please do not call someone after they have just moved to interrogate them about why your shop is disorganized and unprofessional. Merci.

Drey T. 
Évaluation :
2

Disorganized

Drey T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Non reviews have been submitted for this location.

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