Customer Reviews for Harris Service Center
(Concessionnaire U-Haul dans le voisinage)

1082 évaluations

1817 S Dixie Hwy   Dalton, GA 30720
(1 Mi S of Walnut Ave)

(706) 275-8923

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 6h pm
  • Sam : 7h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(706) 275-8923

1817 S Dixie Hwy
Dalton, GA 30720
(1 Mi S of Walnut Ave)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 6h pm
  • Sam : 7h am à 2h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon T. 
Évaluation :
1

Awful prices

Jordan C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NAUSHAD A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MYRA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edmund M. 
Évaluation :
3

No one said a word to me, except Let me have your Key.

Chuck D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randall P. 
Évaluation :
4

Mr. Harris was very helpful. I would recommend this location.

CHARLES H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa A. 
Évaluation :
5

Have the trailer available and not have to wait on it.

ANDREW P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

QUINCY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARINA G. 
Évaluation :
5

Awesome people to do business with everything was nice and clean

darren T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
5

We go to this location all the time. The owners always treat you very nice and re respectfully We fell like we renting from a friend and not a location.

OSCAR T. 
Évaluation :
5

First time renting a U-Haul. This location made it so easy and the service was A+ Will be renting from this location again:

CAROLJEAN I. 
Évaluation :
1

I don't know why I have to resubmit my issues with this rental, but fine. First, I DID NOT RECEIVE the hand truck that I rented that you guys have CLEARLY charged me for anyway. If the person with the item I was picking up did not have a VERY OLD model in a state of disrepair, I would not even have been able to acquire the item I rented the truck for initially. Secondly, the truck was NOT clean. The front compartment had some sort of dried substance in the cup holder and the floor and the cargo portion of the truck had tags from clothing, and HOSPITAL BRACELET with personal information on it and, for some reason, two boxes of Lipton Onion Soup. Thirdly, I was made to return the truck with 1/4 of a tank of gas, but the truck was on “E” when I rented it. Only three miles down the road from the rental location, the indicator light came on that I had 50 miles remaining. There was a chip in the windshield more toward the driver's side but did not decrease visibility. There was no option for me to pick up the truck without contact, which I specifically requested, and the rental agency did not review the truck prior to renting it to me. Due to the time I spent having to deal with them, I was almost late arriving to pick up my item since I assumed the process would not take that long. This entire experience was horrible and yet you STILL charged me for an item I did not receive to use AND made me replace gas that was not in the vehicle when I rented it. 

APRIL G. 
Évaluation :
5

I can't see what you could improve, from beginning to end, both locations provided stellar service. You were far and above better than the heavy moving company we hired, who truly sucked. They charged me near 4 000 next time I need a big move I'm looking to you instead.

KARREEN N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Samantha W. 
Évaluation :
5

I had to drop my truck off here because the place closest to my destination was closed, even though their hours indicated they should be open.

David M. 
Évaluation :
5

There wasn't anywhere to leave a car overnight, which isn't that big of a deal. But it should be somewhere on the website for other customers.

ZACHARY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tuan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA T. 
Évaluation :
4

It was a good rental experience.

ROBERT S. 
Évaluation :
5

There is nothing that I know of that could be any better than the service we got from Harris Service Center. We use them every time we need a U-Haul truck or trailer.

WALTER E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SALVADOR G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darren T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon T. 
Évaluation :
1

I was quoted a price for 120$ I was charged 220$ plus another 50$ from the service center I picked up at. The truck provided was nearly empty when I picked up and I had to provide fuel.

GLENN K. 
Évaluation :
1

The customer service was absolutely terrible. the pick up and drop off took way too long and the staff was unfriendly, unprofessional and unhelpful. i will never rent from this location again.

Andrew H. 
Évaluation :
5

This is the place to rent a truck. GOOD PEOPLE.

HAROLD J. 
Évaluation :
5

Everything was excellent as always,I will continue to them in the future

KAY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GONZALO N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon T. 
Évaluation :
5

Good honest loyal folks

LARRY Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GINA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessie F. 
Évaluation :
5

Very helpful in setting up rental and on return made sure there were no problems. Very easy to deal with.

Evan L. 
Évaluation :
3

COMPUTER SYSTEM WAS DOWN AND HAD TO WAIT A COUPLE HOURS TO PICKUP AND WASN'T INFORMED I COULDNT DROP TRAILER OFF NEAR MY HOME AND HAD TO DRIVE 30 MINUTES

Roy K. 
Évaluation :
5

Your 800 customer service number was purely frustrating - took three times to get to a real person who had the authority to make a decision. But, both the pickup and drop off staffs were helpful and easy to work with. Equipment was fine, no problems.

Dennis L. 
Évaluation :
3

Cant think of anything,everything excellent,fast,curious and professional

KAY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON T. 
Évaluation :
5

I dont think you can get any friendlier than Harris service center.they where recommended to me and I would use them again.some great people there.thanks

Rodney G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIPULKUMAR C. 
Évaluation :
5

I personally always use Mr. Harris for my UHaul needs. Great place to do business.

Joy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIENNE M. 
Évaluation :
5

Best place in town to go for fast, friendly service.

JOY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrienne M. 
Évaluation :
5

I always rent from Harris Service Center nice gentlemen, clean and happy to see you. They value you as a customer.

Joy T. 
Évaluation :
5

Service was great! Quick and hospitable.

Danny W. 
Évaluation :
5

There needs to be a second step to get in and out of the uhaul. The one step isn't safe.

Jacy B. 
Évaluation :
5

Quickest return I haves ever experienced! Great job!!!

Joseph L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SABRINA D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY H. 
Évaluation :
5

I wouldn't rent a Uhaul from anyone else in Dalton. Best service, couldn't ask for nicer gentlemen.

JOY T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angela F. 
Évaluation :
5

everything is perfect, Thanks

DAVID D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erin B. 
Évaluation :
5

Wonderful experience

JORDAN B. 
Évaluation :
4

Attendant was ready to help. Knew what he was doing and had me on the road quickly.

John S. 
Évaluation :
2

The man that rented me the uhaul told me that if I returned the uhaul a day earlier I would be refunded. This was on a Saturday and they weren't open. I returned it and have not had anything but a runaround trying to get the day reimbursed.

Sheila B. 
Évaluation :
5

Very helpful and friendly!

Elizabeth B. 
Évaluation :
4

I was pleased with the service received.

Cathy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Curtis S. 
Évaluation :
5

S.O.

Cristy D. 
Évaluation :
5

No issues

Micah R. 
Évaluation :
3

The guy that checked me in wouldnt give me a receipt. I asked twice. Another man that helped us back the dolly up printed me a receipt.

Cathy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUREN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn S. 
Évaluation :
5

The location owned and operated by Gary Harris is excellent. Convenient, comfortable and welcoming. Shows great attention to detail.

Gary C. 
Évaluation :
5

Great place to do business. It's very clean and the ppl are super friendly. Will definitely be back

AARON T. 
Évaluation :
5

Everything was good there was only one thing the sunvisor on the left side was broke other than that everything was wonderful have a blessed day

leon T. 
Évaluation :
5

Mr. Harris was excellent and told me I needed to call customer service about the no pads from pickup location. Nicole at customer service is working on my refund of pads ref#2745732.

Tammy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis M. 
Évaluation :
5

This time upset, had online reservations for van but location closed, had to sit around and waste time for customer service to get me switched to a 24/7 vehicle. Someone needs to be more knowledgeable of these things. 1st time before these guys were great and got my hitch lights installed for a car dolly rental...

Gregroy L. 
Évaluation :
3

I don't think I should've been charged what I was going returning the truck an hour late.

Dudley S. 
Évaluation :
5

Nothing everything was very good

LARRY Y. 
Évaluation :
1

I was scheduled for a pick up and the man who called me and confirmed it said someone would be there to help me. No one was at the location. So I tried to get the uhaul through the phone where you can pick it up digitally by yourself. It would not work, so I had to wait on the phone trying to get in contact with uhaul for over an hour, where they told me I was not in their logs and they don't have the size truck that was originally confirmed for me. So I had to get for 5 feet smaller. After they finally getting the online system to work for me. I got off the phone and began going through it only to be told the reservation had expired. I had to cancel that reservation and make another one while on the phone again with uhaul for 30 more minutes. The location I picked up from was unprofessional by telling me someone would be there and not showing up. Uhaul's wait times are too long for people sitting in front of locations trying to get a uhaul to move their home. I had movers waiting on me that I was paying hourly and I lost a lot of money because of picking uhaul to help me move my things. Not to mention, I was charged 25 $more dollars than my receipt said with no explanation. I emailed to ask why, and no one has responded. I'm very disappointed and wouldn't recommend Uhaul to anyone. I should be getting a refund for the terrible experience.

Orlan B. 
Évaluation :
5

Gary Harris is so kind and professional. His equipment is always clean and easily accessible. I hate to move but he makes it easy!

Amy L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MELANIE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AAron T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARRY E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony T. 
Évaluation :
5

The gentleman that was helping me was very nice, even with the added stress of the computer and credit cards being down. I stood in line to rent the Uhaul, and then when I went pay the credit card machine was down and had to go get cash for deposit. It made the check in process over a hour! It was not the gentleman's fault but it was annoying.

Jennifer H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rachel H. 
Évaluation :
5

Thank you for allowing me to use your services for my personal needs and it was a pleasure to come back and rent a trailer from uhual it was a great service for me to get what I and to get done but if I need to rent a trailer in the future I most definitely come back Thanks again

Richard H. 
Évaluation :
5

Smooth return!??

Leslie P. 
Évaluation :
5

They helped me out when I though I was going to need and extra extended day but I didn't and they worked well with canceling the charge

SCOTT S. 
Non reviews have been submitted for this location.

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