Customer Reviews for Hartford Towing
(U-Haul Neighborhood Dealer)

Évaluation :

5

Everything was great. Nice people

Évaluation :

1

Don't schedule a place for pickup that is close on Saturday. Had to wait over 1 hours and and a half to wait on someone to get there. Then the guy was not the one who done that so he had to call another guy to figure it out. No signs to tell where it was on highway. Then it was one way dirt road in middle of nowhere.

Évaluation :

1

Bad service let me stranded and broken equipment

Évaluation :

1

The drop off location was a 40 minute drive from where I unloaded even though there was a Uhaul location 10 minutes from where I unloaded. The location was in an area with extremely poor cell service and I couldn't do thr online drop off procedure. I tried to call customer service and of course the wait was forever and the call could have dropped at any time, I then used the chat room and that was unhelpful. A person eventually came out of a trailer at the remote location on top of a mountain and would not help me. He just stared at me and went about his business. I ended up just leaving the trailer there and now a month later I see the transaction has finally closed. After this experience, I will most likely never use your company again.

Évaluation :

1

The owner, Sonny was very nice and accommodating. He met us for a Sunday pick up. The business location was very remote, a little scary if I am being honest.

Évaluation :

5

no improvements necessary. All went smoothly

Évaluation :

5

They were great, got me up and running very quickly without any problems.

Évaluation :

5

Sonny was very helpful and efficient

Évaluation :

5

The equipment was definitely clean, however, it felt like the gears were slipping going from Hartford to pigeon forge where we were staying and then back again to pick up my repaired vehicle, and the vehicle only had less than 4 000 miles Other than that I appreciate your service. Merci.