Very helpful and friendly staff. Highly recommend. A+++Blake R.
Customer Reviews for Health And Discovery Lifeline LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Phoenix, AZ 85021
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 7h pm
- Sam : fermé
- Dim : 10h am à 7h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was told to turn the truck in on Sat. But failed to tell me they were closed on Sat. And I would have to use a different way to turn the truck in. Since I was there almost 4 hours earlier than expected. When I picked up the truck they Could not even even print me out a contract. They had me sign the contract on the back of another contract. "We have to recycle paper".Christina W.
When I picked the truck up at 5:10 I asked the hours they were open the next day and was told k could always use the drop box. I commented I would most definitely need the truck the full 24 hours so would be back around the same time. When she handed me the normal U-Haul operation and terms and condition paperwork that the contract is usually printed and placed in she adviced me she just emailed it to me but could print it. I was in a hurry and said email is fine. Never at any point in our conversation, or any other time I have ever rented a U-Haul have I had a different drop off time than my pick up time. So I brought the truck back the next day at 5:01 and when I got home, once again receipt not printed was told would he emailed, I saw an email with the receipt and to my total shock I was charged for two days. After looking at the charges it says the truck was due back at 4:31. Wait what??!??? I have a bad knee and back, had everyone bail on me that was suppose to help so I rushed and worked through a lot of pain to get that truck back by 5 nexuses I can not afford another day. Had I known I was going to be charged I would have taken my time or found mote help. Car rental companies even give you a small window to return. I tried calling customer service yesterday but after 15 min on hold I hung up. I have used U-Haul for every move i have made since I was 16. I almost used Penske this time bexuee they charge a lot less for mileage but I chose to stay with what I know and trust and came to you. I will for sure be going elsewhere from here out.Matthew H.
Friendly staff! Great customer service!Ricardo O.
Le client n'a pas laissé de commentaire.Randy W.
Le client n'a pas laissé de commentaire.Ashlynn W.
Le client n'a pas laissé de commentaire.DON B.