Le client n'a pas laissé de commentaire.
Felicia S.
Customer Reviews for Health And Discovery Lifeline LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The store was a little random but employees were friendly and helpful
Laurie N.Very helpful and friendly staff. Highly recommend. A+++
Blake R.I was told to turn the truck in on Sat. But failed to tell me they were closed on Sat. And I would have to use a different way to turn the truck in. Since I was there almost 4 hours earlier than expected. When I picked up the truck they Could not even even print me out a contract. They had me sign the contract on the back of another contract. "We have to recycle paper".
Christina W.When I picked the truck up at 5:10 I asked the hours they were open the next day and was told k could always use the drop box. I commented I would most definitely need the truck the full 24 hours so would be back around the same time. When she handed me the normal U-Haul operation and terms and condition paperwork that the contract is usually printed and placed in she adviced me she just emailed it to me but could print it. I was in a hurry and said email is fine. Never at any point in our conversation, or any other time I have ever rented a U-Haul have I had a different drop off time than my pick up time. So I brought the truck back the next day at 5:01 and when I got home, once again receipt not printed was told would he emailed, I saw an email with the receipt and to my total shock I was charged for two days. After looking at the charges it says the truck was due back at 4:31. Wait what??!??? I have a bad knee and back, had everyone bail on me that was suppose to help so I rushed and worked through a lot of pain to get that truck back by 5 nexuses I can not afford another day. Had I known I was going to be charged I would have taken my time or found mote help. Car rental companies even give you a small window to return. I tried calling customer service yesterday but after 15 min on hold I hung up. I have used U-Haul for every move i have made since I was 16. I almost used Penske this time bexuee they charge a lot less for mileage but I chose to stay with what I know and trust and came to you. I will for sure be going elsewhere from here out.
Matthew H.Friendly staff! Great customer service!
Ricardo O.