Le client n'a pas laissé de commentaire.
Tommy K
Customer Reviews for Heber Springs Home Furnishings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Amy made sure I had a truck on the morning I picked it up! She had to go get it from another place!
Elaine SThank you Chase
CHASE CThe experience was perfect. Amy helped me find the haul I needed, and made the renting process pain free.
Karen JGreat rep of UHaul brand!
Sandra GI think that the overall experience was good although I believe we wer overcharged for the drop off fee. This part of the experience was very disheartening. We will not use UHaul again for that reason.
Robert PRental was smooth with no issues
Gabriel SThere was nobody there on Sunday which is not so much of a problem however the online app and "verify you location" that you are prompted to do on the app doesn't work there because the wireless signal there is shit. Maybe 1 or 2 bars (after several attempts with 2 different phones with both ATT and T mobile services that should have 5G). Bloody irony of the whole mess is that there's a big cell tower within view of the store! I didn't know whether the rental go checked in properly until I received an emailed invoice @ "0" dollars a couple days later. My only concern was that it is an open lot and any dumbass could have taken off with the trailer and I would have been liable for it since the drop-off app wasn't working to prove I actually showed up there with the trailer.
Wesley HRien
VERN RThe process of renting a trailer was very simple. Your website was easy to use and gave all pertinent information.
Steve CGive Amy a raise she was great ty
William DThe truck ran perfectly and the move went smoothly! Thank you for a pleasant experience!!
Diana HStaff is very friendly and helpful.
Jennifer SRien
Mike Ksatisfied with service
Carol TAlways so wonderful and helpful. Thanks!!!
David SCab was a little dirty. Had a little trouble with the ramp. Maybe something bent underneath.
John MThe trucks brakes squealed and shook the truck when braking. Driver door rattled loudly the whole time driving. The truck would also start shaking when accelerating, the truck leaned to the right very DANGEROUSLY and not safe at all. Thank goodness I've driven these big trucks before. By far, the unsafest and lack of preventantive maintenance truck I've rented yet.
Zane WThe lady who runs this place is so nice. She went above and beyond to make sure I could do the job I was tasked with with no bumps in the road or hiccups. All the pricing was fair, she was sympathetic to my truck parking situation. Just a wonderful human being. If I ever get a load out here again, she will be my first stop for sure.
blake VBack of the truck was dirty
Arthur BThis truck is ready for retirement, power steering does not work at idle, vibration in steering and shifter is hard to move sometimes. The truck was clean just worn out.
Michael BPerfect rental and very nice people.
David SIf they get a car dolly let the renter know that the tail lights don't come on with rest of the lights just hazards, blinkers, and break lights are all they have.
David JThe lady was friendly and helpful when the trailer was returned. Simple process.
Regina CExcellent customer service. I was very happy with everything and will use this location for all of my rental needs.
Daniel BI feel terrible I can't remember the lady's name at Heber Springs. But she's awesome. My best advice. Listen to what she has to say. Find as many like her as you can. I also spoke with a man at the Quitman location. He was very friendly and helpful.
John MNothing. Contacting and pick up was fantastic. Very accommodating even though we needed to be flexible with our pick up time. Her name is Amy. Drop off was easy as well. A great experience. We will definitely use the same dealer in Heber Springs for any additional needs. Thank you!!
Rick DThis rental store provided sub-standard rental truck. The truck broke down, which could have been avoided with proper inspection.
juan jCustomer care was top priority
jennifer bThe location indicated on the map was incorrect but we eventually found the place
Leon LThe worker didn’t hook up the trailer right when we left the property the trailer came unhitched right down the road we had to pull over and reattach it correctly
Farrin OWe had to drive out of our way to pick up the truck. Also, we were asked to take a trailer and was offered $25 then uhaul wanted to charge us $30 for insurance. It was not worth our effort to take the trailer.
Todd RThis was my drop off back here at home and the lady was very nice and very helpful. she was also who I called when I needed to rent the towbar to retrieve my daughter and her car from Altanta TX. she set everything up for me on the computer here in AR and all I had to do is go the Uhaul location in Texarkana and get the tow dolly......thanx a million great service!!
Evelyn COpen earlier
David KOpen up earlier
David KTop notch and very professional .
Miguel LThey were so gracious. I got there just after closing, but they let me drop off anyway. Thank you!!!!
MARY TService was excellent and Amy is a very customer friendly person. Something that is becoming hard to find these days. This is my third time doing business at this location and I wouldn't think of going somewhere else.
RICHARD Wafter hours drop off was very convenient
Mark SGreat friendly service. I was well taken care of. Will rent from this location any time I need a UHaul.
Daniel BThe equipment could use a Little greasing every once n a while. That would help loosing the tir strips
Charles RLower the price. It was entirely too expensive!
Alisa WThe lady was really helpful and very Professional
Carmen RNothing! It was perfect!
john cThe best uhaul in the county
ROBERT WThis was not the location of my original pickup. I was originally scheduled to pick up in Bald Knob and when I got there they did not have a truck for me. I had to drive 1,5 hours out of my way to pick up a truck although I had a reservation.
Kristin RThe website gave different cost and return date than when I went in. Also the equipment I reserved was not available. I had to go to a different store to get the equipment I needed
STUART H