Évaluations des clients High Chaparral
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de High Chaparral
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Lonnie H. le
Totally incompetent staff, don’t seem to understand the meaning of a reservation. Made no attempt to fill my reservation. The facility is disgusting, filthy, if you must rent there, wear old clothes, seriously it’s that dirty.
Steve N. le
It was great to be able to count on uhaul again !
Elizabeth J. le
Nothing they are amazing!
dawne M. le
The drivers door mirror was very loose and would not stay in postion for even two minutes. We spent the whole trip, across country, trying to tape it into posotion since this was a huge safety issue. The tape kept stretching so we had to retape it every 3 hours. We finally used rope to hold it into position. It was an aggrivation and safety problem that we should have not had to deal with. Other than that, the personnel at the Winslow location were EXTREMELY friendly and helpful and we enjoyed our experience there.
Michelle P. le
We love Janet!!
ricardo V. le
high chaparral went beyond, we made my reservation late and they waited for us till we got there, hooked up the auto trailer and also gave us instructions on how to secure the vehicle you are loading on the trailer.even when we were returning the auto traller ,they were closed and they waited for us again..we recommend high chaparral...
Shelby B. le
This place was great, staff was friendly, greeted me immediately, very helpful and knew what they were doing. I was in and out in a very short time.
Michelle P. le
Everything was great
Michelle P. le
I rent from here often and they are always great!
Lonnie H. le
Filthy facilities, people were nice but facility was disgusting.
wesley L. le
David went way above what would have been expected. We would recommend his business any chance we get.
Lonnie H. le
Actually liked the people I dealt with but I needed a bath afterwards. Seriously their shop is filthy, garbage everywhere, piles and piles of junk, dirt and grease.. DO Not Allow children anywhere near this place! Do not wear nice clothes to this facility!
Carol T. le
The agent was there waiting for us...checked both trailer & dolley in quickly.
Mike M. le
I had a reservation for 9 am and didn’t get my trailer until 5pm I hooked it up myself. The staff couldn’t figure out how to check in the trailer so I could take it, even though it was 8 hours late
Michelle P. le
Always friendly, always helpful!
Michelle P. le
We rent from here all the time. Everyone is very friendly and helpful!!
Dustin P. le
Things were a little haphazard and it took over an hour for us to pick up our rental though the person who helped us was very nice. She was overwhelmed with customers for the repair shop and by herself on top of computer issues, so that part is understandable. I was a little surprised, though, that things weren't ready for us when we got there as we had made a reservation several days in advance. It took time to collect the dollies and blankets that we reserved and put us behind in our schedule.
SUE S. le
Whiting Brothers is an institution in Winslow.
SADE Y. le
Came in on a Monday to reserve a truck at 8a on a Saturday. Saturday came waited 15minutes for someone to show up to open the shop. Rude upon arrival. Horrible customer service.
roy C. le
Great service and friendly people.
Michelle P. le
Service is always great here!
MARY K. le
Excellent service
Laurie L. le
Janet is the best!
LEON P. le
trailor lights didnt work properly
Laurie L. le
We had a terrific experience!!
Evelina Y. le
They had issues with checking in the equipment.
Lynda K. le
No one was at the drop off location when we arrived on Thursday at 3:30 in the afternoon. There was a number to call on the office door. The person who answered the call just said to drop the trailer anywhere and he would send us an email receipt. This is no way to do business and I hope the trailer return gets noted in your system!
Barry H. le
Everything was perfect.
Laurie L. le
Easiest in and out ever!!
Nasario H. le
I called the number on the door and they said to leave it. They didn't send an email stating that i dropped it off so i was still being charged. Unprofessional experience at this location
Gary L. le
Dave and his wife went out of their way to help !
LINDELL P. le
Always a pleasure to rent from these people
LINDELL P. le
Very nice & helpful every time I rent from Uhaul / High Chaparral , Winslow Az
Laurie L. le
Our third rental in a month! Love this location!!
Laurie L. le
Always Fast & Friendly at this location!!
Virgina O. le
Make sure it is clean. I had to sweep it out before I started loading my stuff, other than that the truck was in very good shape and road very well.
Laurie L. le
I love this location! Fast, friendly and efficient! Janet is terrific!
TIM D. le
janet was very good
LINDELL P. le
I rent UHAUL's often & its a pleasure to deal with David & Janet & the rest of the crew is very helpful. (20 stars to yall)
David S. le
I had a good experience. Great customer service. Thank You!
carlton T. le
Computers seem to be not well maintained. They would freeze up, therefore, it took over an hour to leave the location. Above all staff were very kind, Courteous, n helpful regardless of the situation.
BONNIE B. le
It was Sunday that we return the rental so we just drop off the rental.
andrew F. le
Always stellar service. Great company.
LINDELL P. le
It's always been a pleasure doing business with these folks.
LINDELL P. le
Great people great location the place was very clean and inviting David and Janet go above and beyond expectations. Very Helpful
Renee L. le
This location is absolutely filthy. I requested at 8:30 pick up to which they agreed and business operator was not there till 9 am. Then wanted to call insurance companies and take care of other business before they got to my U-Haul business.. Overall attitude of professionalism horrible.
Lonnie H. le
Very dirty, poor signage, Door says “employees only†but if you yell someone says “come on inâ€. What can I say, It’s Winslow, what else would you expect.
Alejandro G. le
The lady there was very nice and helpful!!
KERWIN L. le
The folks were friendly and very helpful. They called me to let me know the truck was available and even brought the truck to the place where I needed it to be. I would definitely use them again.
ERVIN N. le
The place was easy to find and great customer service.
Sheila R. le
Very helpful and friendly. Excellent and easy turn in. They went above and beyond, giving us transportation back to our hotel. Highly recommended.
Stephan D. le
Great service both ends at pickup location Winslow AZ and drop off location Bullhead City AZ rented one way. 5 stars hands down.
James D. le
Check your vehicles more carefully as to avoid breakdowns. Trip was a nightmare