Terry H.
Le client n'a pas laissé de commentaire.
Évaluations des clients High Chaparral
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de High Chaparral
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david P.
I rent often & its a pleasure dealing with the staff
Scott S.
Yes, I would recommend the place if it was a necessity which was my situation. Cleanliness needs improvement, but the staff were very nice. Also, the price was super high since I only rented for the day. Picked up at 10:00 AM and dropped off at 4:00 PM. I felt gouged
Paul H.
No no and hell no
carlton S.
The trailer had a defective hitch, not noticeable until we pulled our car on it and it raised up. Then the fiasco in getting a replacement/ I deserve a huge discount and uhaul needs to fix their corporate policies and clerks
Jim P.
Make sure not to charge for an extra day when the trailer was turned in a day early
Laurie L.
Took too long
SHINAR C.
Very friendly and helpful people
CHARLES G.
Good deal
Linda M.
They were friendly and helpful
david P.
Great experience
david P.
I'm a repeat customer & always treated well
david P.
Great staff & very helpful Its a repair shop & good American family owned and operated God Lovin Gun Carring American People
MARYALICE H.
Everything was great! Excellent customer service!
evelyn L.
There was no one available at time of drop off. So we used the drop box. Drop was not a regular Uhaul dealer store. Place was not clean looked more like a junk yard. I guess that is expected in a small town.
Michelle P.
David and Janet are awesome!
alondo J.
Everything was perfect was easy to get and return
david P.
Always a great experience
david P.
Always a great experience
harvey L.
best location I've been to. Personnel and maintained facility
John T.
I had a great experience with this location, despite the fears of the corona virus
Lonnie H.
Totally incompetent staff, don't seem to understand the meaning of a reservation. Made no attempt to fill my reservation. The facility is disgusting, filthy, if you must rent there, wear old clothes, seriously it's that dirty.
Steve N.
It was great to be able to count on uhaul again !
Elizabeth J.
Nothing they are amazing!
dawne M.
The drivers door mirror was very loose and would not stay in postion for even two minutes. We spent the whole trip, across country, trying to tape it into posotion since this was a huge safety issue. The tape kept stretching so we had to retape it every 3 hours. We finally used rope to hold it into position. It was an aggrivation and safety problem that we should have not had to deal with. Other than that, the personnel at the Winslow location were EXTREMELY friendly and helpful and we enjoyed our experience there.
Michelle P.
We love Janet!!
ricardo V.
high chaparral went beyond, we made my reservation late and they waited for us till we got there, hooked up the auto trailer and also gave us instructions on how to secure the vehicle you are loading on the trailer.even when we were returning the auto traller ,they were closed and they waited for us again..we recommend high chaparral...
Shelby B.
This place was great, staff was friendly, greeted me immediately, very helpful and knew what they were doing. I was in and out in a very short time.
Michelle P.
Everything was great
Michelle P.
I rent from here often and they are always great!
Lonnie H.
Filthy facilities, people were nice but facility was disgusting.
wesley L.
David went way above what would have been expected. We would recommend his business any chance we get.
Lonnie H.
Actually liked the people I dealt with but I needed a bath afterwards. Seriously their shop is filthy, garbage everywhere, piles and piles of junk, dirt and grease.. DO Not Allow children anywhere near this place! Do not wear nice clothes to this facility!
Carol T.
The agent was there waiting for us...checked both trailer & dolley in quickly.
Mike M.
I had a reservation for 9 am and didn't get my trailer until 5pm I hooked it up myself. The staff couldn't figure out how to check in the trailer so I could take it, even though it was 8 hours late
Michelle P.
Always friendly, always helpful!
Michelle P.
We rent from here all the time. Everyone is very friendly and helpful!!
Dustin P.
Things were a little haphazard and it took over an hour for us to pick up our rental though the person who helped us was very nice. She was overwhelmed with customers for the repair shop and by herself on top of computer issues, so that part is understandable. I was a little surprised, though, that things weren't ready for us when we got there as we had made a reservation several days in advance. It took time to collect the dollies and blankets that we reserved and put us behind in our schedule.
SUE S.
Whiting Brothers is an institution in Winslow.
SADE Y.
Came in on a Monday to reserve a truck at 8a on a Saturday. Saturday came waited 15minutes for someone to show up to open the shop. Rude upon arrival. Horrible customer service.
roy C.
Great service and friendly people.
Michelle P.
Service is always great here!
MARY K.
Excellent service
Laurie L.
Janet is the best!
LEON P.
trailor lights didnt work properly
Laurie L.
We had a terrific experience!!
Evelina Y.
They had issues with checking in the equipment.
Lynda K.
No one was at the drop off location when we arrived on Thursday at 3:30 in the afternoon. There was a number to call on the office door. The person who answered the call just said to drop the trailer anywhere and he would send us an email receipt. This is no way to do business and I hope the trailer return gets noted in your system!
Barry H.
Everything was perfect.
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