Customer Reviews for Higho Market Ltee Ltd
(U-Haul Neighborhood Dealer)

27 évaluations

4292 Rte 115   Saint Antoine, NB E4V2Z6

(506) 743-5157

Heures

  • Mon–Fri
    De 8 h am à 6 h pm
  • Samedi
    De 11 h am à 6 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(506) 743-5157

4292 Rte 115
Saint Antoine, NB E4V2Z6

Services dans cet établissement :

Heures

  • Mon–Fri
    De 8 h am à 6 h pm
  • Samedi
    De 11 h am à 6 h pm
  • Dimanche
    Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Jaidey B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jasmine D. 
Évaluation :
2

I reserved the trailer in Amherst, NOva Scotia which is where I live. I had to drive over an hour and back to get this trailer, because the reserved unit was rented out to another party. I thought the purpose of making a reservation was to ensure the equipment was ready. Not happy UHaul. Exceptionally poor customer service that will mean your company is now an absolute last resort, not first choice. I expect a refund.

Steve C. 
Évaluation :
3

Make sure the gas tank was full when getting the truck

Roger D. 
Évaluation :
4

Vehicle was not clean

Robert G. 
Évaluation :
3

This was not the site I had chosen as a pickup. I was told this was the only one in my area with a one way trailer so I went there to pick it up. The trailer had sustained fender damage from a previous rental and the interior had some minor damage as well. The owner was however thorough and helpful.

Gordon G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara L. 
Évaluation :
4

I will NEVER use U-Haul again! I was told when I booked the rental, several times before pickup and during use, that I could get a cost reduction if the truck was returned with less mileage and a shorter date. The pickup location was changed and I received endless text msgs from U-Haul for needless confirmations. I returned the truck as such: 972 miles used/allotted miles 1111 / 2 days used/allotted days 5. I called the day after returning the truck and was told for the first time there was no reduction for one way packages. Had I been told that originally, I would not have used U-Haul. You need to educate your agents so they do not provide incorrect information to customers!!!!

Ken G. 
Évaluation :
5

dashboard and floor had not been cleaned but other than that it was good service

Brigitte S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lee E. 
Évaluation :
5

Very accommodating as usual. Have dealt with this location 3 times.

Charlene M. 
Évaluation :
5

The catalitic convertor was missing on truck! We only drove a total of 5 miles and only had truck for 75 minutes, so still functioned for us! The service at Higho was excellent! They accommodated our rental time request even if it was earlier than their planned rental opening hours! The attendant serving us was very friendly!

JACQUES JOSEPH L. 
Évaluation :
5

Was a great experience, friendly staff, and very convenient

Shaun S. 
Évaluation :
2

I was given the wrong equipment when picking up the rental. One of the Dolly's I received was not even a U-Haul product. Equipment was dirty as well.

Alexandre L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rejean R. 
Évaluation :
2

Very slow service and no attention to detail. I checked-in online in advance and it still took about 30 minutes for them to complete the paperwork and hand my the keys. As an added bit of frustration, when I got to the truck, the windshield and hood were full of ice and snow. I had to clean it myself. I also had to wait for them to clear a path to open a small shed where they store their furniture pads. I wonder what good it did when I called 2 hours ahead to let them know I was coming and confirmed my reservation. Lack of customer service there. When returning the truck, I had to wait over 30 minutes, again. They do not seem knowledgeable with the U-Haul online system as they had to call U-Haul for support during my both check-in and check-out. No apologies for the wait time either.

Gabriel A. 
Évaluation :
1

I was advised that paper on floor of rental at time of return. And yes it was true, but vehicle was dirty inside when I picked it up and paper that was there I left from when I picked it up only to be told by the representative " it's not my job, to clean trucks." That may be true, however it's not a responsibility of mine either. Other than to clean my own mess, which I ensured to do. The policies to make pictures of my driver's permit need to be removed from any electronic storage or on site storage. Have to provide a reference, well is insulting. My U-Haul experience .....I am left very underwhelming.

MIKE S. 
Évaluation :
1

Uhaul was very dirty. Check Engine light was on when I picked it up. Brakes were so stiff I could barely push them to stop. The gas was not at 1/4 like it said it was and they did make the change on the paper copy I had and they also had the milage list at a even amount, when it was 0,3 over a mile. I reserved for Moncton and I ended up having to drive to St Antoine for the truck, and they only opened at 11 which set me back 3 hours from when I wanted to pick up the truck. Over all this was the worst experience I have had with Uhaul!

Amanda D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RONALD J T. 
Évaluation :
5

the service was fantastic , fast and courteous, very polite , the truck was in great condition , no problem what so ever , thanks will see you again

EMMANUEL L. 
Évaluation :
2

My rental changed place on the day before pick up, I had to drive 30 minutes away to pick it up for 9am, the person who was supposed to set everything up for me was 45 minutes late. I was not impressed.

RICHARD J P J. 
Évaluation :
4

not the fault of the owner but the truck ad a crack in the windshield and one of the tire was very used , the service from the owner of the store was great very pleasant i will rent again from that location , that truck in particular will not have been good for a long haul , du to alignment , the truck it self was very clean ,

Emmanuel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane P. 
Évaluation :
1

I have been charged 141,63$ for doing less then 80 Kms plus 24$ in gas that I've put in for a rental that was advertised at 19,95$ a day and only kept it for 3 hours …. This is not helping a single mom who had to pick up a bed but pure steeling from people!

MARIE VERONIQUE L. 
Évaluation :
3

It was hard to take pictures at Highho because of the lack of lighting in the parking lot. Perhaps more lights?

Kevin G. 
Évaluation :
3

GET BETTER ORGANIZED.

MARC GABRIEL V. 
Non les évaluations ont été soumises pour cet établissement.

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