Earlier in my suggested improvement written during the return, I forgot to mention that two of the three cig lighter ports don't work. I discovered this issue due to the battery of my phone dying as I was using it to navigate during my move. Not having use of my phone caused an incredible delay in all needed to be down.Adrienne A.
Customer Reviews for Hillbilly Mall
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Bogalusa, LA 70427
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : 1h pm à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This experience was a really bad nightmare. I reserved a 15' truck back in April 2022. My original pickup location was a UHaul store near my home. A few days before pickup, I received a text that my pickup location had changed to another UHaul store 5 miles futher from my home. on June 4th, when I arrived to pick up the rental truck, the owner informed me that her location DID NOT HAVE A 15' TRUCK AVAILABLE because the air conditioner had gone out on her truck the day before. The UHaul owner spent almost an hour with a UHaul representative trying to find me a truck. The ones she located were over an hour and a half away, but I refused to have someone drive me an hour and a half to pick up a truck because of UHaul's error, not to mention that gas is over $4 a gallon. They were finally able to locate a 26' TRUCK an hour away. I only needed half of that space, but I had no choice but to accept the substitute. Two UHaul employees very kindly picked it up and drove to the UHaul store where I picked up the truck 2 hours later. When the truck arrived, there was no dolly which I had also reserved. Plus, I am sure I spent more money ($103) filling up the 26' truck than I would have on the 15' truck I originally reserved. The trip to Birmingham went well, and the movers I reserved through UHaul were amazing. They moved everything in a very efficient and timely fashion and were just a joy to work with. Returning the truck in Birmingham went off without a hitch. The UHaul representative greeted me at the truck and took care of everything from there. Before this experience, I considered UHaul at the top of my list for my moving needs. I highly doubt that I will rent from UHaul ever again.Cindy S.
Le client n'a pas laissé de commentaire.Richard K.
Le client n'a pas laissé de commentaire.BARBARA W.
The store Clerk was very friendly.Alton W.
Easy to work with. Even let me move my reservation up one day! thanksSTEPHAN A.