Great customer service! Thank you for making the moving process a lot easier ! ðŸ˜ðŸ˜ðŸ˜ðŸ˜ERIKA G.
Customer Reviews for Hinds & Hinds Storage Downtown
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Taos, NM 87571
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very friendly and knowledgeable staff, they made the whole process very easy. Merci.JULIE M.
I can't think of any improvements -- the office was so clean and very easy to locate. Greg pointed out a small crack in the windshield that we hadn't even noticed, which was very nice of him -- and Stephanie was fantastic -- knowledgeable, an excellent communicator, so poised and pleasant, and she quickly made changes to our reservation when I requested them. Excellent service!!!SUSAN N.
Le client n'a pas laissé de commentaire.KEVIN K. | Expérience générale
Customer service was very professional and overall price was reasonable.TALITHA T.
Le client n'a pas laissé de commentaire.LAURA T.
They gave me the "wrong" trailer and it didn't have plates!BRENDA JEAN B.
The rep realized that the trailer set aside for us had a defective wiring harness and immediately provided another. Great service in Taos. Good people. Delightfully cheerful and helpful.HARRY F.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.Jeff G.
The service was very good! The team was organized and efficient! ThanksDANIEL A.
Le client n'a pas laissé de commentaire.Douglas F.
Excellent service from James and a fair rental price.Ron S.
Nothing. Flawless serviceCarol M.
These guys are the BEST!!!Leesa B.
Le client n'a pas laissé de commentaire.KARRIE JEAN H.
Le client n'a pas laissé de commentaire.MELANIE R.
Le client n'a pas laissé de commentaire.Adelmo V.
Fantastic service!JUSTIN J.
nothing needed, could not have been easier and awesome staffMATTHEW J.
Le client n'a pas laissé de commentaire.ZACHARIAH K.
I would rate service and Equipment as top notch!EDWARD S.
Le client n'a pas laissé de commentaire.Clark R.
I made my reservation on line several weeks before I needed it. Was traveling from one town to the next to pick it up. Received a call en route basically telling me that UHaul was having a problem therefore there was only one truck and I'd better not be late or it would be given to someone else. I don't appreciate threats when I've done my part. I don't have the UHAUL app, didn't know about it, don't really want it. So I had not uploaded my DL to the app which was apparently a problem. When I finally got the truck which I had reserved for 8 hours I was told that since we were returning it after hours they would send my receipt the following business day which would be Monday. I returned it on Saturday evening. Then Sunday I get a call from UHAUL looking for the truck and wondering when I would return it. A bit of panic because I had returned it. When I spoke with UHAUL they wanted to know if I had marked it as returned on the UHAUL app. No I was not asked to do that. Just not clear communication and customer service left a bad taste.MELISSA H.
Le client n'a pas laissé de commentaire.H ALEXIS F.
Le client n'a pas laissé de commentaire.Russell G.
I got overcharged a day. Called pick up location and they relayed me to a uhaul line I waited 15 minutes for before it told me to dial my extension and then hung up.ASLAN S.
Great service â€" Quick, easy, friendly, and affordable. I had both a unit and rented one of their cargo vans for an important move.BENJAMIN S.
Stephanie was very helpful, very professional and has great customer service.CHARLES S.
Le client n'a pas laissé de commentaire.LOREN B.
No one is there. You just leave the equipment in a parking area. Once you know what's going on it's ok. But if you're unfamiliar, or if you had a problem, you have to reach out to U-Haul.Dennis G.
Highly recommend them! Very nice lady helped me!JACK M.
Le client n'a pas laissé de commentaire.Michael E.
Excellent Service..Thank you very much..ERIC H.
Le client n'a pas laissé de commentaire.BOYD D.
I mostly dealt with Stephanie, who was always friendly, helpful and accommodating. We no longer need the unit, but will definitely use your facility in the future should a storage issue arise. The area was well maintained, clean and felt secure. Thank you! Molly BurnsMolly B. | Expérience générale
DO NOT RENT FROM HINDS & HINDS! They billed my credit card for damage I did not do and tell me after the fact that the customer is responsible for inspecting the vehicle. The vehicle was dirty inside and there was a pair of glasses in the dashboard area, so clearly they are not inspecting the vehicles. I suspect the guy who was sleeping at his desk when we picked up the van moved it after we dropped it off and backed into the overhang or maybe they are just straight up running a scam.Bethany E.
Le client n'a pas laissé de commentaire.ANGUS M. | Expérience générale
Le client n'a pas laissé de commentaire.BRONZIE G.
Le client n'a pas laissé de commentaire.ISAACB K.
Le client n'a pas laissé de commentaire.SARA F.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.JAN D.
Was not able to check in when turning in truck and dolly. So returned keys to lock boxGERALDINE C.
Staff is excellent!JILL E C.
Le client n'a pas laissé de commentaire.Jason H.
Le client n'a pas laissé de commentaire.edward K.
Le client n'a pas laissé de commentaire.RONALD C.
Greg was a big help and went above and beyond to get the equipment needed for the transportation at hand. MerciMarcelino L.
Le client n'a pas laissé de commentaire.Moises R.
Le client n'a pas laissé de commentaire.EUGENE R. | Expérience générale
I found the employees to be very kind and helpful. I appreciated their support during a stressful move.David H.
Le client n'a pas laissé de commentaire.HAYDEN W.
Le client n'a pas laissé de commentaire.GARY J M.
Great experienced people !!!Glen M.
Le client n'a pas laissé de commentaire.Glen M.
Le client n'a pas laissé de commentaire.Walter C.
Le client n'a pas laissé de commentaire.Christina H.
Le client n'a pas laissé de commentaire.Richard H.
Update the app to provide instructions on what to do if you can't get past the location upload pageLAUREN G.
I will be returning more trailers here in the near future. I left the trailer during off hours, and the ladies on the phone were very helpful!William N.
We were late one night filling up our unit, we had just arrived in taos, the security team was very nice to give us a little extra time . Thank You Bradley ZellBradley Z. | Expérience générale
Le client n'a pas laissé de commentaire.Wilson G.
Le client n'a pas laissé de commentaire.GEORGIA P.
Le client n'a pas laissé de commentaire.Christopher G.
5x8 trailer was equipped with only a 4 pin connector. The tong was not lockable so trailer could be removed from the tow vehicle and stolen. Door hold backs did not align with catches on trailer sides. License plate was loose and held on with only one screw. Trailer was clean and functional.Ronald G.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.greg M.
smooth transaction friendly staff no wait timeKERRY J.
We checked in online, and still had to wait because the customer in front of us were having problems getting their rental checkout. Either the person on the computer did not know what they were doing or the technology kept crashing.Venessa B.
Greg in the yard was excellent in setting up the equipment. Office had a bit of a difficult time due to slow computer connection.Gary G.
It could have been helpful to have a clear sign or 2 to direct me back from the street to behind the building, since I was towing the dolly and there was no place to park in front.Cheryl H.
Le client n'a pas laissé de commentaire.Phillip B.
Home girl who helped me out made this so got dang easy for me. She the best!Eric K.
Orientation would be appreciated.Thomas K.
Customer service is amazing ðŸ‘Antonio V.
Super friendly and helpful staff. It was a very easy return and we appreciate all the precautions they took with covid to keep their workers safe. Merci.Christian S.
Le client n'a pas laissé de commentaire.Sharon O.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Dennis G.
Le client n'a pas laissé de commentaire.Julie D.
Drop off was easy and the young man was very thorough and knowledgeable.MANUEL P.
20 ft Truck was not available as there was a delayed return and larger trucks 24ft and 26 ft were not available at this location so had to take a 15 ft and trailer and make two trips.Jeanette H.
The furniture pads I rented weren't in the truck so I wasn't able to use them, so I shouldn't be charged for themRyan L.
Le client n'a pas laissé de commentaire.David C.
Excellent serviceMichelle A.
Le client n'a pas laissé de commentaire.Philip H.
Excellent service à la clientèleJulie M.
Both locations seem to be well organized and managed. Courteous staff.David B.
Rent hitches. Don't force people to buy them. Stop making people upload their licenses through their phones. Older people don't want to deal with it. Find another way. The staff was sweet and professional, but I can see how your policies rub customers the wrong way.Marianne T.
Uhaul should pay their dealers more money for all the free work that they do! Uhaul should also take responsibility for their actions rather than pinning blame solely on the dealers! This dealer was great, but Uhaul itself needs some work!Stacy S.
Le client n'a pas laissé de commentaire.Lowell M.
Le client n'a pas laissé de commentaire.Sheila M.
Le client n'a pas laissé de commentaire.bob K.
Le client n'a pas laissé de commentaire.Irene M.
Le client n'a pas laissé de commentaire.DANIEL R.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.Nicole H.
Le client n'a pas laissé de commentaire.kent B.
Le client n'a pas laissé de commentaire.Aaron S.
Everything was greatElaine A.
Needed 2 trucks and a vehicle transport trailer. Greg assisted, and was stellar in his customer support. The vehicle, a 10 box truck was filthy, white course dog hair was everywhere in the cab, with dog kibble under the seats. There was debris in every tray area of each door and center console. We were in a bind regarding the rental, so, it is what it is!Robert D.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.James R.
Terrible service. Was lied to and forced to take insurance to check in my unit despite them closing the office without warning, so had to go elsewhereSundara H. | Réservation
would like to see more gate hours in the future.Cassandra H. | Réservation
Renting a small unit in downtown Taos. The check-in process was great. I forgot a lock and they had one to buy. Great! The only thing was there was a lot of built up ice around the unit--slippery!Dhara R. | Réservation
Great staff...need more access hours personallyJOHN F. | Expérience générale
He tenido muchos años el almacén y todo fue suave. Gracias Javier MuñozJAVIER M. | Expérience générale
It’s nice and clean insideCarrie K. | Réservation
0BRENDA S. | Expérience générale
We have always been very satisfied. Thank you. Virginia Couse LeavittKW COUSE T. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!