Customer service was excellent!Angela H.
Customer Reviews for Hitch World
(U-Haul Neighborhood Dealer)
Pour nous contacter
Pinellas Park, FL 33782
(90 Ave and 66st at R/R crossing)
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 1 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Carlos R.
Local small business, super friendly and helpful! If you also need a hitch installed, this is the best place in PinellasRosana R.
I did not reserve the equipment at this location. I reserved on October 25th for rental to be picked up at 10am on Nov 12th. At 9am on the12th, I received a call stating that they did not have the equipment at that location. Stated that all cargo vans had already been rented out through the end of the year. So why was I even permitted to make the reservation? You know what I think? UHaul simply does not care about that. No consideration toward what the customer has scheduled or geographic challenges that this causes. UHaul just pushesthe reservation down the line regardless of customer frustration or inconvenience. An absolutely ridiculous and unprofessional approach that has finally convinced me how much uhaul really does not care. Please, someone explain this way of business to me. Please, look up the meaning of the word reservation. Tim at Hitch World was awesome. Uhaul as a corporation, not so much!!!Bradley D.
No dolly or other equipment available after I paid for it.Ashley P.
Le client n'a pas laissé de commentaire.Brian T.
The gentleman that helped me was great. The issue I have is with Uhaul in general. I had issued a certain amount of miles for a one way. You changed my pick up location which was 17 miles farther from my original pickup location. That added 34 miles and cost me more money on drop off because I exceeded the miles. Poor business model.MICHAEL S.
Friendly staff, great experienceKen Z.
No improvement needed.PAULA W.
This service is always the best. Clean and in excellent conditiondoris A.
Le client n'a pas laissé de commentaire.Susan W.
It's oki, really know your was the bestdoris A.
Service and product as expectedâ€¦Not entirely thrilled about being charged an additional $20 for after hours drop off. I used the same feature on a very recent previous move and wasn't charged, perhaps is location specific but feels very Nickle and dimey regardless for such a simple drop off.Matt A.
Great staff, very helpful and I would use again and recommend.Jeffrey A.
Le client n'a pas laissé de commentaire.Fernando Z.
Le client n'a pas laissé de commentaire.yanez S.
Le client n'a pas laissé de commentaire.Rhonda A.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Esdras S.
Le client n'a pas laissé de commentaire.James C.
I dropped the rv off and he acknowledge it to be there never entered it in the system lied to me and said he never received it.I wasted a day trying to find it .I will never rent again!!!This guy should be shut down!!!robert T.
Le client n'a pas laissé de commentaire.THOMAS M.
The truck cab was filthy and stunkTheodore R.
Le client n'a pas laissé de commentaire.Randall P.
The poor rating is not due to the pick up location or staff, it is due to the lack of pleasant help from Uhaul customer service who was rude to me and unable to assist me in completing the truck pick up. The inability to get help from Uhaul customer service agent caused me to be late to meet movers at my expense. The truck only had 1/4 tank of gas at pick up and I was not informed that I only needed to return it with 1/4 tanks. Every prior rental, it was required to return the truck with a full tank of gas. It cost me over $60 to gas up the truck, unsure of how far the gas would take me and I severely overpaid at least $40 in fuel that I was informed at drop off that I will not receive a credit for.Teresa H.
You can tell that the Uhaul equipment is an afterthought at this location. The truck had 16 000 miles on it, but had excessive engine noise (sounded like a heat shield was loose) and it had issues starting (sounded like a weak batter). You can tell they don't clean the trucks in between uses as there was a melted chocolate candy on the floor in the truck. It also annoyed me that I picked up a truck with 3/4 of a tank instead of a full tank of gas. This ALWAYS means that the consumer is putting in more gas than they should have to as they have to estimate what gas is needed to fill the tank back to 3/4 of a tank. This is always frustrating and feels like a SCAM every time. Requiring the tanks to be full (and filling them back up when they aren't) insures the best experience for your customers. Overall, I will not visit this location again. The clerk was informative, but was frustrated that we interrupted his lunch (he tried to hide his initial frustration with a joke).LYNN T.
Le client n'a pas laissé de commentaire.ELIAS V.
Le client n'a pas laissé de commentaire.Mindy B.
Le client n'a pas laissé de commentaire.JAMES S.
The Manager helped me personally..... very nice, quick, and when we returned the equipment..... a very quick process as well.Thomas R.
I did not receive the two dollies I requested. I had to buy one at Walmart because this location was closed. Also, the cup holders were disgusting, holding a piece of trash riddled with unspecified brown stickiness.Nicolas S.
Nothing. The service and representative was awesome. Thank you so very much.kylene M.
Le client n'a pas laissé de commentaire.LESLIE B.
Le client n'a pas laissé de commentaire.Jason G.
Super friendly, very accommodating, and excellent service. Thank You Very much....Ron H.
Le client n'a pas laissé de commentaire.kathleen H.
Le client n'a pas laissé de commentaire.Gregory L.
The manager on Friday morning was very helpful.ROCK T.
The gentleman at71st ave. Didn't have large truck he told me go to 66 th St great guyHECTOR V.
Le client n'a pas laissé de commentaire.Catherine T.
The most professional, knowledgeable and honest dealer I have ever worked with.Jeffrey C.
Le client n'a pas laissé de commentaire.Megan H.
Tim was great in answering all my questionsjohn P.
I filled the tank and was only given a half a tank of gas maybe a credit when it's filled and you are given more gas then was in it when you leftSalvatore R.
Best service ever..... They took care of my needs and did it promptly and professionally. They saved me a lot of time..Ron H.
I rented a truck from hitch World through U-Haul.com I drove from hitch World to my old address at 6821 70th Ave. N., Pinellas Park Florida which is 1,3 miles the truck sat until approximately 3 PM when we loaded it up and drove over to 16436 Verona Avenue in High Point area of Clearwater FL.. which is 7,4 miles from my old house.. from Verona Ave I drove the truck back at hitch World by 4:59 PM which is 6 miles I wanna know how in the hell they trying to say I use $89 worth of mileage at this point I'm calling corporate I'm calling channel 8 on your side I'm going to get every single family member involved in the move and witnessed the truck and how long it sat still until we actually moved the household items the fact it was also returned on full for the gas.. there no way in hell I should have been charged over $150 .. this is fraud and I will not allow someone to overcharge me by false info .. if I have to contact the people in charge of street cameras that can verified route and times that proves the traveling distance I surely will do just that .. by then I will have obtained a lawyer .. I work my ass off for every penny and you can guarantee every penny is accounted for!!!! My number is 727-600-7811 I strongly suggest someone contacts me immediately with a correct resolution ASAP I estimate approx $70 no More than $80 max ... I am livid .. all while trying to stay respectful I don't play about my money Sent from my iPhoneChevonne M.
Be Clear about costs. $19,95 per day van cost me $95peter N.
Le client n'a pas laissé de commentaire.Tevian R.
Le client n'a pas laissé de commentaire.Milena M.
Le client n'a pas laissé de commentaire.Laura T.
Le client n'a pas laissé de commentaire.Tabitha S.
The gentleman were nice and very helpful. I'll definitely rent from them againTony B.
Le client n'a pas laissé de commentaire.andrea E.
only needed van for 1 hour. might try a rental tor 2 hours, or maybe by the hour with a minimum chargerobert B.
Approval process was very time consuming and cost me more in the long runKatherine J.
Friendly and fast â€“ couldn't ask for better service .Mark S.
Le client n'a pas laissé de commentaire.danelle S.
Le client n'a pas laissé de commentaire.Ashley B.
Le client n'a pas laissé de commentaire.Suzanna A.
Great Service. Easy in and easy out. It doesn't get any better.Jack L.
Le client n'a pas laissé de commentaire.PATRICIA H.
Le client n'a pas laissé de commentaire.Desery C.
Le client n'a pas laissé de commentaire.Candi F.
Le client n'a pas laissé de commentaire.Marshall E.
Le client n'a pas laissé de commentaire.Oktay V.
it was pouring down rain when we picked up this uhaul to move from this location to my trailer @ 7335 79th ave n, pinellas park 33781, to 9790 66th st N pinellas park 33782 and drove back to the uhaul location. We moved a fridge that we couldn't fit in the uhaul trailer that we rented from the starky location on the same day. We returned the truck in a couple of hours but of course the location was already closed. We drove maybe 5 miles round trip and i was charged for 20 or something like that. i called and talked to the location and was told he would look into it. this should of been a short little $40 rental and i paid close to 80 for it. I am not happy. We have rented from uhaul 3 times in the last 2 weeks to move our stuff to storage and then into our apartment which is why we moved my fridge to my moms house. I got ripped off all because of the weather , you should be able to trust the uhaul employees to write down the correct information this is very sad they are making money by ripping people off. i am very unpleased and will never rent another truck not even to move something 5 miles if im going to be charged $ 80 to do it.Tosha W.
No improvement necessary. Representative from Uhaul was not available at the time, but the young man I spoke with there was polite and helpful. Overall, my Uhaul rental experience was great!Linda B.
Le client n'a pas laissé de commentaire.Sara R.
Le client n'a pas laissé de commentaire.scott G.
Le client n'a pas laissé de commentaire.Robert L.
Nothing that I'm aware of.Very satisfiedPat B.
everything went smooth, although you have a location less than a mile from my house and it would have been easier to be able to drop it off there without the extra chargeLouise M.
Le client n'a pas laissé de commentaire.Shawn M.
All the moving pads seemed to be dirty. Some covered in grease or oil.Shannon A.
Le client n'a pas laissé de commentaire.Deborah P.
Le client n'a pas laissé de commentaire.MARIE L.
Ils étaient amicaux et professionnels. Easy to access and return. It went well.Thomas B.
Le client n'a pas laissé de commentaire.bryan T.
There were many problems with the u-haul program at the dealer. Please improve your software for extended dealers.Bruce B.
Le client n'a pas laissé de commentaire.John M.
Not a thing. The customer service was excellent. Friendly and helpful. Made the whole experience of having to move in 90 degree heat much nicer.Marcella B.
They were very helpful even though the rental couldn't be processed in advance because of loss of power from Hurricane Irma. All worked out great in the end.Daniel T.
Le client n'a pas laissé de commentaire.Mikhayla M.
Had a flat tire in Georgia and a tire blow out in North Carolina. The only possitive was your road service responded in a timely manner.karen L.
Lights stayed on when car was shut off. Wiring issue that nobody knew about. Every time I stopped, I had to unplug the trailer lights then plug them back in to continueRobert B.
Le client n'a pas laissé de commentaire.Arthur T.
Le client n'a pas laissé de commentaire.Regina P.
Le client n'a pas laissé de commentaire.Marlo M.
Le client n'a pas laissé de commentaire.Sharlene S.
See comment under pick up location of surveyDick H.
Le client n'a pas laissé de commentaire.Gabriel C.
Le client n'a pas laissé de commentaire.Carol K.
Not a thing...fantastic experience!DAVID K.
We were late to pickup. No problem. Paperwork, etc went smoothly. We were on our way quickly.ROD AND JACQUELY B.
Le client n'a pas laissé de commentaire.Christopher F.
The proprietor worked with me to provide a good and affordable deal for the holiday weekend.Ray H.
Le client n'a pas laissé de commentaire.Sharon S.
Le client n'a pas laissé de commentaire.Mary F.
Le client n'a pas laissé de commentaire.Ronald B.
Extremely friendly staff and the online customer forms made the time at the counter minimal which led to maximum productivity for the day!Jordan M.