Évaluations des clients Hollingshead Family Car Care

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Hollingshead Family Car Care

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Miles R. le

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Le client n'a pas laissé de commentaire.

Kelsey S. le

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Open when it says you are suppose to be open. Once we got the truck everything went well. However, even though I made reservations for a truck in Springfield, they didn't have it when we went to get it. Then they transferred the reservation to the South Charleston location & said we could pick it up at 10am when the place opened. Went to get the truck & they actually didn't open till noon ??. Needless to say, it wasn't a good experience. I need to rent a smaller truck in the next couple weeks & I don't know that I will go with U Haul.

Thomas D. le

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Location opened 20 minutes late -

Abby M. le

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The UHaul broke down the tires were good when we left then we broke down. The brakes locked up and a mechanic came but didnt have two spare tires only one. Delayed our plans by 4 hours. It was a pain in the butt.

Karrie M. le

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Le client n'a pas laissé de commentaire.

Amanda J. le

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The staff here was very sweet and kind. The lady at the desk made sure I understood the process and charges and checked me in quickly. The gentleman pulled my truck around for me and even had it warmed up since it was cold out. Feels like a true mom and pop shop! Would recommend for sure.

Bryan M. le

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Le client n'a pas laissé de commentaire.

Jedd S. le

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Reservation process was stressful in that after the reservation the pick up location displayed was different from what was picked which was over an hour away. The pickup location manager was helpful in getting everything cleared up.

Marianne T. le

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Le client n'a pas laissé de commentaire.

James B. le

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Le client n'a pas laissé de commentaire.

Dan P. le

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Great people to work with.

DAN C. le

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Do not list this as place on the internet as a uhual. The other uhual locations in my area was closed so I called this location to see if I could drop off the rental was told no problem. I did not know you could drop off even if they were closed. this location looked more like a junk yard no parking roof leaked very badly.

Michael S. le

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It took a very long time to get checked in. The person who checked me in did it all on a tablet and then at the final step, the info disappeared. We had to do it all over from the beginning on the PC then, including references, which I do not ever remember doing before. Then there was no one else to help attach the trailer to my van, until near the end her husband arrived. No one ever checked the lights, which I did not think about until much later! I rented from U-Haul a lot and this was the least appealing location. But in her defense, she was very friendly and eager to help. I did appreciate that.

tim P. le

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Le client n'a pas laissé de commentaire.