The dolly I needed was not in the truck I don't even know if I got a credit for it the agent could not log into the portal I had to wait an extra hour to get the truck and then I had to go to Walmart to buy a dolly which cost me extra mileage I do not blame the agent
Justin M
Customer Reviews for Holy Smoke And Vape
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Did not open the door at stated opening time. Truck was not clean. Windshield was dirty along with other windows. Back of truck had to be swept out before we could load. There were issues with checking in for the truck while the other customers in the store were served. I would not rent a UHaul from here again. Also, it smelled like weed.
Dianna K