Évaluations des clients HomePro Builders LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de HomePro Builders LLC

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Carlos M.
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Le client n'a pas laissé de commentaire.

Gregory W.
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Le client n'a pas laissé de commentaire.

Deanna G.
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Le client n'a pas laissé de commentaire.

Epiphany M.
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Le client n'a pas laissé de commentaire.

Jennifer G.
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Le client n'a pas laissé de commentaire.

meghan L.
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The drop off box for the key was not in a locatable area. I couldn't find it.

Bryce C.
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Le client n'a pas laissé de commentaire.

Christine T.
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Le client n'a pas laissé de commentaire.

KARENLOUISE E.
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The interior of the van was dirty & smelled like stale tobacco. In this time of Covid 19, that is not acceptable. We cleaned the interior & wiped down the surfaces up front with disinfectant wipes. After we did this, the wipes were black. This, obviously, had not been done for a while.

RICHARDJ B.
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Good Experieince

Julian G.
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Great customer service

J N.
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Working lights are needed by the key return section. Everything else went dmoothly.

Thomas K.
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I dropped the truck off at night and the place was not well lit and not sure I had the right place at first.

Matthew L.
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Le client n'a pas laissé de commentaire.

Liam G.
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This was so so convenient during the pandemic. Easy to drive, great vehicle and at extremely affordable rates. I move often as my job requires it, and I will be returning to U-Haul for truck rentals. NOT HOME STINKIN DEPOT. Thank You /Liam Gray

Magali B.
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Le client n'a pas laissé de commentaire.

Susan C.
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When i went to pick up my first van it would not start. It had spilled coffee, a match book, the floor had debris all over it and there was a homeless man sleeping in the back. When sort of uhaul employee arrived he knocked on an unmarked door (no indication at all that there was a uhaul office). A young girl answered the door and there was at least one small dog there and dog toys strewn all over the floor. The uhaul employee did not give me his position or name. He did give me a second van that sunk up to its wheel wells in mud and had to be towed out. While my experience at this particular location was awful, the gal who helped me online was very helpful and quickly helped in getting me an extra day of van (at me request) use since i had lost many hours in waiting for a new van and for it to get towed.

willis H.
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Very accommodating when I had to make a change from one Uhaul provider to this one on the morning of need I would recommend Teri and her husband anytime.

Sriram B.
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I reserved a 15' truck from U-haul online on Saturday (02/29) to be used on Sunday (03/01) at 11:00 am from the 2516 Hamburg St, Schenectady address. I got notified via voicemail that my the truck I originally reserved which was said to be "$50 guaranteed reservation" available on your website was unavailable and later canceled. I called customer service on Sunday and they said resubmitted my reservation for a 24/7 Uhaul truck located through your 1602 State St. Schenectady location. When I went to get the key for the truck from the lockbox the key was missing for the original truck. I had to call customer service again since there was no one on-site to deal with the issue (and wait for an extra 15 minutes on hold). They told me to get another truck at the same location through a separate lockbox. I ended up taking the second truck. Additionally in the receipt, there is also a $5 charge for furniture pads but we never actually got them so I want this removed.

Sandra W.
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The check out via iphone was ridiculous. What about those people who don't have a smart phone? Terrible to expect everyone to run that gamut when returning a vehicle. Would be better if staff was there when we arrived and also when we returned.

Abdelouaret K.
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Le client n'a pas laissé de commentaire.

David S.
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Was unable to contact person at the location since I showed up early and had to wait. Pads were unavailable, and dolly was offered but not taken, and I was still charged for these items.

Allison P.
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Le client n'a pas laissé de commentaire.

Timothy O.
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The truck was great. Your pricing is rather expensive. I would look to find a more cost effective rental solution in the future. It may be that your pricing is competitive, I was surprised to be charged almost $400 for 2.5 days rental. Good for you if you can charge that much. The process was very convenient. The van was excellent. Thanks

Michael F.
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Le client n'a pas laissé de commentaire.

Alexander Y.
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Le client n'a pas laissé de commentaire.

Joseph D.
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good service

Deana B.
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Le client n'a pas laissé de commentaire.

TROY D.
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Terri met me at 8 am on Sunday and was very quick and formal. Would definitely rent from here in a heart beat

Thomas J.
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Le client n'a pas laissé de commentaire.

Morris S.
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Le client n'a pas laissé de commentaire.

Jennifer M.
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Have a live person there to help. The parking was horrible so I had to risk that it was ok to park all the way around back by a fence and hope that the tree over there dint fall on the truck so that I would be blamed. Also it took about 20 minutes to take pictures of the entire truck because of all the "x" stickers. I thought auto check in would be easier but definitely not. I'd rather someone walk around the truck with me and go over a photo wioth all the damn X's. I'll go to a different location next time.

Tracie B.
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it was great.

Tom N.
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Le client n'a pas laissé de commentaire.

gary H.
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The storefront could use a little spruving up. However, I must say the person I dealt with was great.

Joseph D.
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great service

Laura M.
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I was emailed a bill for damages , I know were not made by myself and will dispute this matter. I will tell everyone I know not to use this location to rent a vehicle.

CHARLES R.
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I want to report problems with your website when trying to log in early. Even the pick up location had the same problem. U-Haul seems to be very confused these days as they gave me the wrong drop off location and I went round and round trying to find the right one

Non reviews have been submitted for this location.

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