Customer Reviews for Hometown Integrity Driven Motors
(Concessionnaire U-Haul dans le voisinage)

65 évaluations

1628 Chapin Rd   Chapin, SC 29036

(803) 932-6039

Heures d'ouverture de l'établissement

  • Lun - Jeu : 10h am à 7h pm
  • Ven : 10h am à 5h30 pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 5/15/2021: 10h30 am - 5h30 pm

Services dans cet établissement :

Pour nous contacter

(803) 932-6039

1628 Chapin Rd
Chapin, SC 29036

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 10h am à 7h pm
  • Ven : 10h am à 5h30 pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 5/15/2021: 10h30 am - 5h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
3

Honor reservations & have accurate inventory

Gregory J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Boyce O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tina T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven B. 
Évaluation :
3

Owner has a vicious dog on premises and I was almost attacked No customer service

Phillip R. 
Évaluation :
5

nice and friendly service

DENDY W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MARC A. 
Évaluation :
5

Great location and they had an after hours drop box to meet my schedule.

Ricky G. 
Évaluation :
5

Don't know of any improvement. Staff was very friendly, knowledgeable and helpful.

glenda L. 
Évaluation :
5

Drop off location was just as good. Thank you to affordable motors (drop off location). Also thank you to u haul. Moving is never fun, this move for me and my family wasn't expected. Every part of my U-Haul experience was great. It really made my shitty situation a lot better.

Kevin H. 
Évaluation :
5

Very nice Nd friendly!

Ranea T. 
Évaluation :
5

None. It was the best and easiest location I have used.

Keith H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christina D. 
Évaluation :
1

The business was closed and no one was present at the appointed time to pick up my rental at 10:15. When I called the business, and the owner told me that he had not checked the schedule, and that he would not be there until 1PM. One of his mechanics showed up, and the business owner tried to talk the guy through how to process the rental, but he was unsuccessful. The business owner was then able to process. When we returned the rental, the business owner tried to charge us 99 cents per mile, instead of the appropriate 79 cents per mile. When we called him on it, he changed it to 79 cents per mile. We will not do business there again!

Kelley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

janey N. 
Évaluation :
3

Had a major problem with check in and check out time. Have sent messages to the central office and no reply as yet. Check out time was 2,5 hours earlier than actual causing me to be charged for an additional day. Still no response from U-Haul. Poor customer service. local office agreed with me but cannot change without home office acknowledgement.

Thomas E. 
Évaluation :
4

My wife and I were bitten by bugs in this vehicle. Not happy with this. Also we had to get a larger truck than I reserved which increased my rate. Not sure if this is how you conduct business but I will think twice before I call uhaul again.

Ricci B. 
Évaluation :
5

Went out of their way to help me with a corporate mess up.

David D. 
Évaluation :
5

Manager at the location was very helpful!

JOHN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIM F. 
Évaluation :
5

Good friendly service

Wilson E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas G. 
Évaluation :
4

Took my returned trailer although not scheduled to drop off there on a busy holiday weekend. Good service and nice guys.

WILLIAM G. 
Évaluation :
1

The online aspect was totally messed up...the site had me picking up at one location and I registered abt another.

MICHELLE A. 
Évaluation :
5

I would recommend this location just not UHaul. I made the reserve online. Received a confirmation then showed up but they did not have the trailer! I had to go to another location and wait an hour for them to open up.

Ray H. 
Évaluation :
5

Customer service was great!!

Jonathan C. 
Évaluation :
2

If I am "guaranteed Tuesday, 2/4/2020 at 8:30 am", I would expect to be able to pick up the vehicle at that time. This business does not open until 10:00 am. I was handed keys after the paper work - no introduction to how things worked, not asked if I needed anything else- blankets, dolly, etc. They need to stay in the car business not U-Haul.

Patricia R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diane H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rom O. 
Évaluation :
2

They confused us with bad information about the trucks, and then added charges that I did not ask for or need.

JOSEPH L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINE F. 
Évaluation :
3

Trailer night driving lights did not work but they said they did.

John S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

anthony S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M. 
Évaluation :
1

Ended up paying 99,00 $ for a 23 hour rental and only was charged for 3 gallons of gas. How can this be correct? Doug and Linda Benton

Linda B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Labon H. 
Évaluation :
1

Employee has a bad attitude! “A know it all” and not polite. Dealt with owner ( I believe) when checked out truck and he was courteous and efficient but he needs to find help that knows how to appreciate a customer! I dealt with obnoxious employee when inquiring and checked truck in on a Saturday. I would not recommend this location until this employee is reprimanded or terminated. Truck was not clean ( mud on tires) also has wheels out of balance or something else. Rough ride and bounced, miserable trip!!! Engine ran ok and was told 10mpg but only got 7,6 mpg

matthew T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pat G. 
Évaluation :
5

Friendly, fast, no nonsense service.

kris K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jody H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jack S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherice K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amy W. 
Évaluation :
2

Truck was in the very back, under trees and had a quarter of a tank left in it when I got it. And the A/c didn't work at all horrible

will M. 
Évaluation :
5

When we arrived in Chapin, we were greeted and updated the manager with our fuel, truck was swept and cab cleaned and mileage was under allotment for our trip. I handed over truck keys and he said we were good to go which meant to us “we were released from rental contract.

Jim J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Don C. 
Évaluation :
5

Great experience Loved the guys at hometown

edward B. 
Évaluation :
3

the truck was parked in a muddy part of the lot and mud all over the tires and mud flaps, saying that the customer service was great at Hometown Integrity Driven Motors.

larry S. 
Évaluation :
5

Excellent service, fast, courtesy, very easy. 5 out of 5 stars.

greg Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joshua D. 
Évaluation :
5

Owners were very friendly and helpful!!

Gordan O. 
Évaluation :
3

Chains were too long so dragged. Rubber keeper was also missing. This caused one chain to come undone, resulting in banging of the car bumper and needing to stop on Interstate to adjust chains and tape the closure so it stayed attached. Boarded on dangerous occurrence.

Joel H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen S. 
Évaluation :
3

When I arrived at the location I had reserved, I WAS TURNED AWAY. I was told they were not accepting drop offs because they were clearing the lot for a deliveryof Christmas trees! I was sent across town to Hometown Motors, not my reserved and confirmed drop off spot. I am very, very, very unhappy with UHaul over this. Someone should have notified me. Unacceptable.

Dennis P. 
Évaluation :
5

They had to change my order from carb truck to 10 ft and said I would only be carved 0,7$ per mile they charged me 0,9$

Doreen H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Amazing customer service.

AMBER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat J. 
Évaluation :
3

He was helpful but had to charge us for the extra day in order to close out the rental.

Mary Ann J. 
Évaluation :
5

Had a billing issue, called the 800# and now have to wait 1-3 days for a call back?!

Mike C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE B. 
Évaluation :
1

Dropped truck rental off, nobody present at time of drop off. Was charged an additional day after somebody felt the need to show up after 5 pm, 7 hours after I dropped the vehicle off. Will never rent from U-Haul again!!

Edward C. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page