Le client n'a pas laissé de commentaire.
Nathan R
Customer Reviews for Hometown Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It would be helpful to always have at least 1/4 tank of fuel when renting.
SHARON MNice people but not really helpful.
Mike SExtremely helpful and friendly staff
DAVID L | Expérience généraleRien
WILLIAM AGreat easy experience
Aubrey TJoe was very helpful and everything went smooth and I would definitely recommend and use them again.
scott WThe staff was friendly, helpful with explanations on how to use the equipment and easy to work with.
Phil DVery professional peeps at hometown
Joseph PSee comments above.
Mary aVery nice employees.
ANDREA YTook over an hour to pick up my truck. The wrong key was in lock box, and though everyone was polite and nice , the process of getting the keys gave us a late start on our move.
Robert CAll the additional moving Equipment I had requested was missing from truck. It made the moving process extremely difficult. The place was not well built nor it was
Victor PGreat experience picking up
Rodolfo TWas closed for lunch. Spoke to the lady over the phone didn't have any issues to my knowledge.
wade rYou guys have been awesome! We have appreciate your services for many years and would highly recommend you! Merci.
FRANK D | Expérience généralenothing they were great
Jim LI think this location was well organized and perfect for what I needed. 10 out 10 service
DAVID COnly issue we had was that the initial fuel measurement wasn't checked and if it weren't for me taking a picture of the fuel gauge, we would have been charged a half tank of fuel.
Cody SExcellent transaction. Everything went well with no problems.
Quent HJoe at hometown storage is awesome!!
ryan SThe process of renting was quick and easy and Joe was amazing. Thanks, He made it so easy for renting and return.
karen wGreat service! Easy pick up & drop off.
Raymond WPersonnel were extremely kind and nice and helpful. We would highly recommend this location.
James CI have been using this facility for several years and I have NEVER been dissatisfied in any way, form or fashion. The staff have ALWAYS been very friendly and willing to help any time they were needed. I would recommend this facility location any time to anyone!
LANDON M | Expérience généraleThe location and staff were very friendly and helpful. The truck was clean however the steering was very loose and not the easiest to drive.
Tara JJoe was quick and helpful and I had a great experience. Merci.
Courtney C | Expérience généraleDrop was smooth, fast and professional. Well laid out lot for pick up and drop off.
DAVID AOnly gripe is the massive pot hole in the drive way
DAvid LWhen you’re late dropping the truck by 3 hrs and the charge on my paperwork shows 20$ but you guys charged me for another day of rental an additional fees as well, so that needs to be address
Timothy AXxxxxx
Steven WMy experience was extrodnary love the atmosphere and love the people
Joseph PNothing. Whole process was very easy and the staff at location were very friendly and pleasant. Would rent from them again.
Jim NFast pleasant service. Thank you for making our move a success.
Paul BFist dolly gad broken light assembly. Gad to go back and get another one.
Jessie SWe had this storage unit for some time. We never had any issues of any kind. When vacating the unit they were great about it taking a few days extra into the next month partially due to bad weather & partially due to my situation.
JOSEPH A | Expérience généraleVery pleased with this location's customer service
Camillo GI really have no recommendations to give. The service met all of our needs and was great. The staff when picking it up was very helpful and responsive.
Tommy TFast and efficient. Staff was helpful and courteous.
John JAwesome customer service. Always helpful.
Sharon MLet people know you must be close to the truck to sign in. We ended up waiting until y'all opened to get help after spending 30 minutes trying to figure it out. Merci
Kimla JJennifer was awesome! She was very friendly and helpful. Got us quickly on our way.
Rita TStaff here is amazing. Great job every time and they really care.
Jason GCustomer service at this location was the best I have ever experienced at Uhaul. This person went above and beyond to help me find the right equipment and was the nicest person!
Jason GStop allowing self storage facilities rent your products. The truck was blowing engine oil everywhere, smelled like cigarettes and was filthy
Tracy BVery good people
arthur bCan't think of anything.
John DFriendly. Answers phone. Awesome./
Gary HWe received EXCELLENT SERVICE! Jennifer and Joe were both very friendly, very helpful and very accommodating. We couldn't have asked for better service.
Guadalupe GMORE TRAINING TO NEW EMPLOYEES HOW TO ATTACH TRAILERS--MY TRAILER CAME OFF ON THE ROAD AND HIT THE BACK OF MY TRUCK.
RICARDO HThe truck was aged, but did the job for our short move. Excellent customer service- was warmly greeted upon arrival and well taken care of regarding the paper work process.
John MAgent courteous and informative. Office clean. Truck clean and well maintained.
Lydia MExcellent service à la clientèle
Steven BStaff is friendly and helpful and we had a great experience. We also used their move out recommendation and was very satisfied.
Vikki W | Expérience généraleWe needed last minute storage and Hometown Storage was great to help us find the right storage unit we needed.
krista d | Expérience généraleJennifer has taken very good care of us for the last 5 years.
CANDI B | Expérience généraleThis storage facility is awesome and very helpful! This husband and wife team are very friendly and made things very easy for us!! We will use them again if we ever need to and highly recommend this place!!!
Melinda H | Expérience généraleThe gate hours posted were 6 am to 10 pm and while this was mostly adequate it could be extended.
John H | Expérience généraleThank you greatly for your storage.we are totally satisfied and will be back when needed
rhonda r | Expérience généraleI rented for a year and moved out recently and I never had any problems
Michael M | Expérience généraleI had my storage unit for a year and always were pleased with the condition of my unit and the customer service.
LANE F | Expérience généraleI had a small unit here for a few years, and never had an issue. The staff was friendly and helpful, both move in and move out was easy an hassle free.
MANDI H | Expérience généraleThe employees were wonderful, helped when need. There was an incident where someone broke into multiple storage units but they made it a point to call that same morning they found out and helped me to make sure all of my belongings were there.
Victoria D | Expérience généraleI told them on 12/4/2020 that I was moving out of the storage unit. They employees continued to harass me everyday about my unit. I will not ever recommend your storage units to anyone
Kristen P | Expérience généraleVery nice staff. Very helpful.
Edward P | RéservationExcellent location, clean facility, super-friendly, knowledgeable staff, no-hassle rental, definitely recommend
leisa e | RéservationIt was great the people was great too
walter l | Expérience généraleRe asked if the door be check Out there is a giant hole in the road going to R storage unit that has never been fixed
JOHN E | Expérience généraleWell managed
KENNY B | Expérience généraleProrating need to be an option. Like from the 1st to the 15th cost half of a month rental. From the 16th to the end of the month cost would also cost a half of a month rental. Thank you for helping us
TERRY V | Expérience généraleGreat storage facility it was clean and well maintained. Friendly staff. I would use them again.
Jennifer S | Expérience générale👍🏽
JUSTYSS E | Expérience généraleGreat staff!! They were very helpful and willing to work with you if any issue came up. Definitely would come back when needed.
AUCENSIO M | Expérience généraleGreat location and friendly/helpful staff
Jeffrey B | RéservationVery nice office staff. Storage unit was clean and easy to get in and out of.
Privacy R | Premières impressionsThe staff here is great! They worked to make sure that I got the storage I needed and helped me save money. I recommend AAA Hometown Storage in Azle!
Privacy R | Premières impressionsStaff was extremely friendly knowledgeable! Unit was clean and convenient. Merci!
SHERI L | Premières impressionsOk
Privacy R | Premières impressionsThey were very friendly!!!
Privacy R | Premières impressionsPeople were very nice. Place was clean. Easy to find.
Privacy R | Premières impressionsVery friendly! Unit is very small, but she warned me it was, and it meets my needs. Be aware of extra fees other than the monthly charge but that is with ANY storage unit. I am pleased overall.
Privacy R | Premières impressionsIt was a cock of crap that I was charged 3 times the amount for a unit once I got to the facility
Privacy R | Premières impressionsVery friendly and helpful
Privacy R | Premières impressionsExcellent customer service. Very helpful and honest.
Privacy R | Premières impressions