Évaluations des clients Horizon Automotive Group LLC
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Horizon Automotive Group LLC
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Tammy D. le
Better running trucks. More parking for customers.
Lisa W. le
The Truck was raggedy however that has nothing to do with the business. The truck was previously recked or damaged. This was explained to me and since there were no other trucks and I needed to be on time to where I had to be I took it. The truck was clean. The Trucks Tow light stayed on and we could not get it off we didn’t know that part. The business owner was very nice and helpful and I would rent from him in the future.
Amethia T. le
My issue is with Uhaul the company I called my reservation in and when I went to get the truck It wouldn't come up from 11 to 12:20 I was in the heat for what was supposed to be quick and easy. I then called which took 2 calls and an hour wait and was told I would be compensated and it would be free. The next day I arrived early 1 hour to return and I called cust serv and the MANAGER was debating with me on what was said and I had to demand she listen to the entire call to hear him say free she was argumentative and even tho it was proven she only covered 22.00 of my rental IT WAS NOT FREE AS PROMISED FOR MY TROUBLE AND AFTER THE NEXT DAYS EVENTS IT SHOULD HAVE BEEN.. I AM SO DISAPPOINTED AND UPSET THAT YOUR MANAGER TREATED ME THIS WAY.sHE WOULD RATHER LIE ABOUT LISTENING TO THE ENTIRE CALL THAN PROVIDE RESOLUTION I said I will wait all day until you do and she still didn't fix it
Huel R. le
Absolutely nothing...continue to do what you've always done...very satisfied...thanks
VANESSA B. le
Barry is a wonderful service provider. He went out of his way to make sure our experience was better than planned. Customer service should always be as smooth and professional as the service Barry delivered yesterday. We will patronize his Uhaul establishment again and again.
Curtis C. le
The location looks extremely run down and it’s difficult to get out of the parking lot. I would not recommend.
Ashleh H. le
I still have not recieved my final receipt from this place. I returned my truck 2 days ago. I keep calling and no one is answering the phone.
belinda G. le
i would have given them a better score. but the final number with gas was incorrect. it showed i brought truck back at 1/4 which i have prof it was on a half of tank, like it was at pick up. so i was out of almost 7 additional dollars truly false from my perspective.