Le client n'a pas laissé de commentaire.
Tammy M.
Customer Reviews for Houma Lock Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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nothing , christina is a gem to your company! dont loose her
diane butler B.The lady that helped me out was very rude and had an attitude the whole time !
Winter L.Terrible management. Had some lady filling in for the someone, and she had no clue what was going on. Manager was in a camper a few spots back from the office, but was no help. Asked about appliance dolly that should have been in the truck and the response was, we don't have any, you'll have to go to another location for that. The whole rental process is a joke, and it took Me about 3hrs before I had everything sorted out. Would not recommend renting from here.
Shawn B.I was overcharged
Henry B.The uhaul app did not work for me for the first 2 hours. I had to contact support number to give e me the code to unlock the self pick up. The app is terrible. Will not use it again. Also uhaul needs to update there list of in service location. I selected a location for pick up o ly to find out the buisness no longer existed.
Fransciso G.Was charged four days and I returned it after the second day
Lindsey C.Good people,nice service....@
Jahaira R.S.O.
Seth L.I'm happy the lady at this location was able to serve me. I had ordered a truck through the phone number with U-Haul and it was canceled without my knowledge. U-Haul has horrible service when you talk to the customer service on the phone‘s and I doubt that I would ever call in again to do any type of business with them. Again thanks to the lady at this location for salvaging our weekend
Derek B.We reserved a month in advance due to moving out of state. There was no upcoming calls of availability for uhauls in our area. They mentioned that they were no trucks available because they were all reserved. When I asked how the trucks were reserved versus us doing the same process and it is not reserved they had no answer. Due to already paying three plane tickets for our family members to help us move we had to demand a truck. The Metairie location was not helpful until the end where they said they had a truck available in Houma, but just assumed we wouldn't go there. We picked up the truck in Houma to have it smell completely like weed and cigarettes. The lady was apologetic and tried to clean it, but all of our items smelled like weed. Since this was our only option we persisted on, even though it was obvious this truck was used to transport drugs. Due to the lack of process or explanation what the difference between us doing the reservations a month in advance and other reservations, we will not be coming back.
Kevin H.horrible company
Chalynn P.fast and easy. wonderful equipment. plenty of friendly, informative help.
PAUL H.Doing good, thanks
Edward C.This rental was smooth and no issues.
Hartley B.Reduce the price on the mileage. I'm going to have to get competitive prices next time because of the mileage cost.
Chris L.The lady at this location is very helpful and friendly , always smiling. I have rented 4 times from this location.
Brian L.