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MANUEL G
Customer Reviews for Howell Gasoline LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great communication. Even gave me a ride to my car at the end of the night
EVAN CDisorganized location. Overcharged. Did not receive paperwork on arrival. Did not complain because I just wanted to get out of there. Would never go back to that location.
Mark SConvenient, fast to pick up and return. Friendly service. Glad we only had a short distance because the trucks exhaust was very loud
KATIE KExcellent service.
SHAFIQ CGreat service, can’t beat the convenience of location right on Rt. 9.
IRA KHowell gasoline has always given us Great customer service. price and are very community minded
JOHN CExcellent, polite service with no issues whatsoever. I would use them anytime in the future.
MARK FGreat service, Rahul was awesome; vehicle was clean and worked well.
IRA KGreat customer service and very helpful
Adam LVery nice. Very friendly. Very helpful. Very fast and efficient.
SINEAD SThis location has way to many vehicles on way to small of a lot. There's no reason every time I rent a trailer from there they have to move 2-3 trucks just to get to it. And then I have to use my tools to replace the straps on the trailer because they don't inspect them when they come back and look at you like you have three heads when you ask them to replace it and tell you they don't have tools to do so.
MATTHEW FVery nice and helpful.
SINEAD SVery pleasant experience with someone not trying to overwhelm you.
CATHERINE CThe U-Haul Drop Off Location had to be changed twice to be seen in the system for a drop-off location in NJ.
MATTHEW GI have rented from these people many times they seem to be good people my last rental I only went 4 miles but overall excellent service and help
OSHUA RVery good customer service, treated great and fair 👏 👍 experience was easy from beginning to return 👍
LOUIS MThe service was fast and efficient. Easy to pick up and even easier to return. The only issue was that I rented the truck because it was raining and therefore needed a closed vehicle so that the furniture I was picking up didn't get wet. Unfortunately the truck roof leaked over the cab and the water ran into the back. I told them about this when I returned the truck and the guy immediately took pictures and sent them to U'Haul. Obviously he didn't know this, so I don't fault him.
CYNTHIA MA very good experience
ZACHARY BMade everything easy
JEFFREY WI made a reservation appx 8 days prior to the delivery date, the employee name is Steve, he screwed up the whole order. They didn't have the 15' truck I ordered, the full size car trailer was not there, spent appx 1 hour in that location while the guy helping me called someone on the phone. The comment made to me from that person was... "well its very busy and its supply and demand". I was given a 20' box instead for the price of the 15" big deal it cost me almost twice as much in gas as I had rented the 15" with the full size trailer about 6 weeks previously so I know what the cost would be. I had to drive about 40 miles out of my way back and forth, to go pick up the car trailer. I spent appx 400 more this trip . I found the personnel to be in incompetent and uncaring. I WILL NEVER RENT FROM U-HAUL AGAIN. PENSEKE TRUCK RENTAL FOR ME IN THE FUTURE !!!!
Joe BAlways a please to deal with this location. The guys are very helpful and friendly.
JOSEPH CExcellent
SALVATORE MVery easy through the U-Haul app. Picked it up and returned it after hours without any problems. Van was very clean.
Christopher DAll good
STEVEN FHonestly nothing - employees friendly - truck clean very easy checkin - checkouty
ACQUELIN EGreat location, service and equipment.
BRIAN HTry fast and efficient checking in and out.
DAVID LMy issue is with the UHAUL process and not with the pick up location. The pick up location was fast, professional and an overall great experience. My issue is with UHAUL moving my pick up from a location much closer to me to this one, which was over 15 miles one way increasing my cost by $30 plus much more gas used.
CHRISTOPH PExcellent customer service. Great location.
Reynaldo SExcellent service. The staff is courteous, friendly and professional. I highly recommend the Howell Gasoline LLC UHAUL rental center.
Mohammed SNothing great service
RACHENE CWas excellent service.
BAKI MThis was my second time renting from this location, costumer service is outstanding and would definitely go back.
ANA FVery good customer service
CHETAN TI have used this location before. The team is very professional and kind. It's always super easy.
LAURIE JLove this location they are always so helpful. They didn't have parking available so they directed me to a nearby spot and followed me with the truck so I didn't have to walk back to the location to pick up the rental! 10/10 service
Ryan VWonderful courteous people
william mSuper nice people. Renting a van for the day was fast and easy.
REGINA BMake sure gas tank is always full. Everything else and the service was great.
Raymond RSi perfect for move
Nicolas WFantastic service
Zachary SAlways a pleasure to rent from them !
ANTONY AGuy said he would give us the blankets and than charged me for it
SAMANTHA MProcess for both pick up and return was easy and quick
MATTHEW CI rent the car trailer a few times a year the staff is always friendly and helpful.
Joseph C