Évaluations des clients Huguenot Robious Mini Storage

Excellent as always, customer service and convenience.

The experience was great. The representative was highly professional and courteous. The van was new and easy to drive.

Very friendly and pointed out all of the features that might be needed while moving. Great experience.

Excellent experience all around with the folks at Huguenot Mini Storage & U-Haul. Found the vehicle I needed on their website, booked it online, and less than 5 minutes after arriving I was driving my rental off their lot. Will definitely do business here in the future.

manny was awesome

Quick, efficient, friendly, brand new truck. Couldn't ask for a better experience!

Excellent customer service

Great customer service

The office was locked when I returned the van and I would suggest posting a sign stating "be back in ** minutes" or something to that effect. I did not have to wait long but it would have been helpful.

The. check iin/out process was efficient. The rental van was new and clean. Will definitely use them again. Thanks.

We reserved the truck for pick up at 12:00, so we showed up at 11:50 and it was not ready until 12:50. The truck was returned via self-return and the incorrect gas level was reported. Thus, we were charged an incorrect gas fee.

Very courteous. Good customer service,

If you say we need to use the app make sure it works properly. Waiting out in the hot sun to pick up truck for over 20 minutes was not fun.

Beverly and Manny went out of their way to assist with a van and then truck. Please ... give them a Raise!

When going through the order online I specifically marked no safe move insurance and when I got the bill emailed to me, there was an additional $14 for insurance. Not happy about that. Also, there is a ridiculous amount of up-selling on the website for online truck rental. So, if I spend the time to mark “no thanks” on all of the online prompts, I expect my bill to be right.

Never a problem. Very friendly staff..

Sheena in the office was wonderful! She was helpful and very friendly.

Great experience, will use this rental location again!

Truly great customer service

Great service!

I was very happy with the service. The vehicle was clean and operated well. Beverly was conscience and did a great job for me. Bob Cochran

Great Staff. Great Service. Very professional

The return process

We felt the self check-out service took too long and missed dealing with the owners directly as in the past.

Wonderful experience. Everyone was so helpful.

Beverly? Was awesome to work with! Great customer service!

Unfortunately, while the location and pick up process was fine. The UHAUL actually leaked and ruined a few of our bags, food, and caused minor damage to some furniture.

Interesting that the miles logged on the trip far exceed the same drive in a car. I can't help thinking the odometer is calibrated to add mileage. Unfortunate given the staff were lovely and very helpful and the cargo van was a breeze to drive.

Nice vehicle. Easy check in and check out

Nothing! It was an excellent experience! Beverly is absolutely WONDERFUL!!!!!

I will use this location again and will recommend to all my friends and family.

Lady at counter was knowledgeable and friendly. A great rental experience!

Very easy and nice employees.

Great customer service. The Gentleman was very nice and friendly. The truck was in excellent condition. We would definitely use them again.

Beverly who helped with the rental was outstanding and explained everything about the rental in a very professional manner. I would certainly go back there again if the need arises again in the future.

Alicia, who made the reservation, was very helpful. Manny, who issued the truck to us, was very helpful to show us how to use the UHaul in the locking mechanism, about filling up the gas tank, and check out. We truly appreciated him.

Local rental use to not have price per mile. Also it would be nice to have a fair rental price to rent a van for just an hour or two.

We arrived about 10 minutes before location opened but they told us to come in and were very friendly and fast/efficient. Great experience.

Very helpful and friendly.

Uhaul wasn't ready twice. Movers scheduled through U-Haul never showed. Couldn't return U-Haul at drop off location and had to call and schedule a different location.

I hate to let a good secret out... but this is such a great location to rent from. Equipment so well maintained, and awesome personal service. really convenient location.

Make the approval / Mobil pick up a little faster. Drop off was great!

Manny and his wife were friendly and welcoming. Great people!!

We use Robious for personal storage, it is a nice pleasant place.

Everything was good

proprietor and wife very pleasant and efficient; everything went as planned

Amazing interaction with the lady working at this location. Top notch service made my morning with her pleasant friendly attitude.

Manny was great to work with!

Nothing! The staff was excellent and friendly!!

Next time you receive a truck back and it has cigarette smell all through it, AIR AND CLEAN IT OUT. It was gross having to drive around in a smoke infused truck.

Showed up to pick at noon as scheduled. Computer was down due to internet problem. Person on site was very courteous but had to call U-Haul and complete over the phone. I has reserved on line and the U-Haul person at the other end obviously felt she had to work until a certain time so she had no reason to hurry. Took half hour/45 minutes when I had already registered and paid online!

Nothing, everything was GREAT!!!!

Great Staff. Vehicle in perfect condition. Quick and easy move.

The rep wasn't experienced enough knowing about uhaul rentals. I kept trying to tell her the pricing wasn't correct and she didn't know what safe mode was, she needs more training. this location need someone with more experience.

I had to issues, would rent here again..

Meed more customer parking

The location was clean and attractive with a place to sit, if needed. It was located in a nice and secure neighborhood.

my original reservation was made online and directed me to another location at 11702 Midlothian TRNPK - this location was closed, no one was answering the phone number provided, etc. Huguenot Robious location worked out great

Vic was great. Very helpful.

Excellent experience. Equipment A1 condition, process quick and efficient. Will use this vendor and service again.