everything was great, customer service was friendly.
JUAN B.
Customer Reviews for Huntsville Rental Center Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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We were told we would have a climate controlled unit and we did not have one. Not happy about that. Otherwise, everything was great.
JOHN V.Staff was friendly, personable and accommodating. We were in and out in 10 minutes with absolutely no issues.
CARY B.From the leasing dealer, I was given a phone number to call to get the name of the location I was to return the trailer to. Someone with a really poor attitude finally answered the phone and gave me the address and phone number of the dealer to receive the return. Upon going to the address given to me, we found NO UHAUL dealer and when calling the phone number given to me for that dealer I found the number was not a working number. Not knowing what else to do, we searched for the nearest UHAUL dealer and took the trailer there. The agent there told us the UHAUL website was down but he would take the return and process it in for us. He was great. I would be reluctant to rent from UHAUL again based on our experience this time.
Doris E.Not charging a 1 $per mile.
ANTWON W.Excellent service à la clientèle
RICHARD T.Friendly customer service rep met us outside as we pulled in. Return documentation all electronic and I had my electronic receipt emailed to me before I even left the lot.
WILLIAM T.Parking lot is dirt and a bit rough. Very easy to find and get to though. Personnel were great.
Paul W.Driveway was very muddy concrete would be great
DARREN M.Dirty location it's a small business doing uhaul on the side
ROBERT H.Spectacular, clean, well maintained location...40miles away from me but worth the drive.
MANUEL V.Le service à la clientèle était génial.
Jordan P.The parking lot was not ideal as it was not paved. However, the staff was excellent and they were super helpful and efficient getting us on the road.
Chris V.Excellent service!
Caretta B.First time ever using a uhaul! Outstanding experience and customer service. Thank you Mr. Androus! My kids even got to ride in the uhaul with me during the move. We will definitely be using the Huntsville Rental Cebter for our future uhaul related needs!
MARQUES R.truck was filthy! windshield was covered in bugs - bad wipers
Sondra D.He was very helpful .
JOLENE RENEE H.The truck was filthy when we picked it up....dirty ashes in the cup holder, smelled like an ashtray and the back was full of trash. Tried to charge me a cleaning fee when I returned...good thing I took pictures.
Jillian C.There were two thing that I didn't like one was that I made arrangements at one place but ended up going to a third place to pick up u-haul, and the second was that I was offered free storage for one month but was not able to get storage unless I got the storage and u-haul in Conroe.
bridgette W.Lights to illuminate area
ISAAC S.I am not sure which Huntsville location it was (my order got split into 2 locations) but I was overcharged 60 $was told I would get it refunded a week ago, and it has not appeared back into my account.
Jordan L.This is the most friendly U Haul in Huntsville.
Roger B.They were not open so dropped off the truck and keys.
Janet J.Good job
sulaiman A.Location was convenient to our storage location. This is the 2nd time returning to them and the same guy helped us and has been very courteous and helpful. Met us in the yard as we pulled up.
RICHEY D.Post the hours of the store on the outside of the store. Also the store is quite dark and could use some sprucing.
janise T.Very little
Robert B.The people were fine but the nationeide recersation system was a disaster they sent my rental truck up in Pompano Beach Florida when I live in Huntsville Texas took at least an hour on the phone to straighten things out really bad The people at the location where okay I guess what the truck was way out of line Hubbard all over the road and definitely needs a front end job anyway I felt good. I didn't wreck it and that's all I'll have to say about that
william L.Me gusta todo muy buen servicio
Jose M.Employee was very helpful.
Cathy M.Rien
Mylyssa M.