Customer Reviews for Hwy 190 Safe Stor
(Concessionnaire U-Haul dans le voisinage)

37 évaluations

809 Florida St   Mandeville, LA 70448

(985) 231-1340

Heures d'ouverture de l'établissement

  • Du lundi au jeudi :
    9h am à 1h pm / 2h pm à 4nbsp;h 30 pm
  • Vendredi et Samedi :
    9h am à 1h pm / 2h pm à 4h pm
  • Dimanche :
    Fermé

Services dans cet établissement :

Pour nous contacter

(985) 231-1340

809 Florida St
Mandeville, LA 70448

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Du lundi au jeudi :
    9h am à 1h pm / 2h pm à 4nbsp;h 30 pm
  • Vendredi et Samedi :
    9h am à 1h pm / 2h pm à 4h pm
  • Dimanche :
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I was very Satisfied with the service and equipment.

Kathy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rewat S. 
Évaluation :
5

No improvements needed. Service was great.

Daunelle Q. 
Évaluation :
5

Helpful, friendly and a pleasure to work with on our van rental. Merci.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alexis P. 
Évaluation :
5

Both ladies that helped me were very friendly!

heidi C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david S. 
Évaluation :
2

If you rent a truck out for 8am don't tell the customer that it will be available. I rented the truck for 8am but the office didn't open until 9so I had to wait. Frustrating!!

Adrienne B. 
Évaluation :
5

The facility was great. The uhaul.com was poor - it first directed me to another dealer (ABC storage) at a time when Safe Store was not open. I had to go home and come back later (annoying). THEN when I attempted to follow the online instructions to return the vehicle to Safe Store after regular hours, it was impossible. I left the vehicle and left a message for Charlotte (office manager). She called me as soon as she arrived the next morning to straighten things out. I would use Safe Store again only because of Charlotte.

Jeanne Marie G. 
Évaluation :
1

Have the material I need such as a dolly and blankets . Do not ask me to go them from another location.

Loyd G. 
Évaluation :
5

Great customer service, clean vehicle, no fuss... What more can you ask for!

Charles G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeri N. 
Évaluation :
5

Customer service was EXCELLENT! It was an enjoyable, problem-free rental experience.

Évaluation :
5

Miss. Charlotte was very personable and helpful. She is a sweetheart. :) I'll be using this location again when needed!

Marlene M. 
Évaluation :
5

The lady that I dealt with was great. I will go here all the time.

warren C. 
Évaluation :
5

Excellent service à la clientèle.

warren C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lesley C. 
Évaluation :
1

First, my reservation was switched to this location at the last minute (as I was driving to pick up the van). I then found out that I would have to return the van to the same location, even though that woul add another 20 miles that I would be charged for. During the inspection, I notified the staff that the van stank of cigarette smoke and that there were ashes in the van. I also pointed out a dent under the passenger-side mirror. After I returned the van, I was charged a $40 cleaning fee. I was told this was because of the smoking (from the previous user did) and that there was mud "all over" the back of the van. If there was any mud in the van, it was because I had it on my boots as I was sweeping out the van during a thunderstorm.

JASON T. 
Évaluation :
5

Nice Employees

Randolph B. 
Évaluation :
1

415 dallors for less than 48 hours are you kidding me? I returned the van full of gas and clean I have to use uhauls frequently for work reasons and iv never paid more than 200 I will never use this uhaul location again. The van smelled like cigarette smoke and bad body odor

JOSHUA R. 
Évaluation :
5

Courteous and informative staff

Judy P. 
Évaluation :
2

Price to rent a van is $19.95. The invoice on computer was 39.95. The receptionist stated the amount would change to 19,95 and I received a receipt for that amount. But $39,95 was still withdrawn from my bank acvount. Big inconvenience to have to call about this.

Sharon Y. 
Évaluation :
1

I made my reservation online. The website totaled it to $40. My card was charged $125! There was no mention of mileage on their website whatsoever. The reservation manager " Tash" was not helpful and argued with me on the phone that mileage was on their website. I told her it was misrepresentation on the part of uhaul. I asked to speak with her manager. She said she was the manager. I will never deal with uhaul again. They tripled the original cost of this without my consent!

Tracy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Orhan E. 
Évaluation :
5

Charlotte gave us excellent customer service!!

Marsha W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

everything was excellent

bryan U. 
Évaluation :
5

Charlotte at Safe Stor was very helpful and accommodating.

Susie M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARY O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PIERRE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRUDY W. 
Évaluation :
4

I was promised a one day rental rate by local person for Sunday use. I was charged for 2 days per U-Haul policy. Local rep did nothing to make this right despite their misrepresentation.

DONALD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PENNI M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATT M. 
Évaluation :
5

Since I am an employee at this location, I know how important business is: so I paid $6 to wash the cargo van before returning it and also cleaned the inside. I don't know how the contract or how U-Haul works with washing or keeping it clean but someone from U-Haul should maintain the outside. THAT'S ALL, it rides good, good on gas and very comfortable! Thanks

PENNI M. 
Non les évaluations ont été soumises pour cet établissement.

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