Le client n'a pas laissé de commentaire.
Eric M.
Customer Reviews for Hwy 50 Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I came to pick up a truck the end of the work day. The staff were professional and answered all of my questions, but lacked enthusiasm at my presence. I almost felt like more of a bother to them than an opportunity (I'm a customer that is profiting their business after all). All-in-all, it was a great first experience with U-Haul!
David D.Dont lie to them
LOUIS B.Nice courtesies people, a pleasure to do business with
JEFFREY K.Improve the app, web show one pickup location, android app show another. Would like the option to add insurance if I change my mind originally.
David B.It just would have been nice to have the container available where I rented it from; I had rented it from Kenosha. Had to go out of the way to a different town to pick it up and they were very nice and helpful in Salem.
David B.Friendly and very helpful. Great experience
David B.Send them to Hwy. 50 storage!! Courteous, Knowledgeable, Efficient and Thorough Owners streamlined our process! We were hooked up & on the road in under 10 minutes!
william S.Nithing
Dan K.It would be nice if I could pick it up at Kramer rd Waterford, which Is 1/2 mile from my home. That is also a U-Haul location.
Lloyd J.While this U-Haul location provided great service, I have a major complaint regarding the U-Haul outlet where I made the original reservation at 501 Interchange N. Lake Geneva, WI. When I arrived on move day at 10am, the trailer was there but none of the tail lights would work. No other trailers were available. I was referred to this location which was 20 miles out of my way. Subsequently this delayed and irritated me and others waiting to help with the move. U-Haul should reimburse us for this rental and the aggravation it caused. If you reserve a trailer, you expect the trailer to be operational and ready to go as promised!! This was not a good experience with U-Haul.
Gregory S.I have a U-haul facility 4 blocks from my house…couldn't get a car hauler trailer there despite checking on line and talking to facility. I made a 24 hr car hauler reservation 10 miles from my house on line. U-haul switched without my consent to a facility 25 miles from my house.. U-haul customer attitude ….“take it or leave itâ€
ERIC S.Upon returning the equipment, and doing the self return to avoid the $20 convenience fee, the Uhaul website should state in the instructions BEFORE that you will need to take pictures of both INSIDE and outside of the truck so you will need the keys to do so.
STEWART H.have used this location many times, never an issue, great people who are very helpful
Ralph H.I don't have any additional comments. They called me, the day after I dropped off the trailer, as I dropped it off after hours and they were closed. They were very friendly, polite and informed me everything was fine with my trailer. I found the experience very good. Merci.
SUSAN J.Great service and a great trailer. They made everything easy. Fortement recommandé!
Chad B.The location was fine. The management was terrible! You sent my order to a location that was 50 miles away, and they refused to deliver the U-Box. I had to rent a truck from a different location and load, then unload, the truck and then re-pack the U-Box!!
Jeffrey R.All went well, nice clerk in store
Annette L.Excellent customer service.
Marcella M.Better hours. Answer the phone or return calls when messages are left.
TOMAS J.Long return process
Barbara D.No comment
Peter D.I was expecting to pick up the trailer at another location, and had to drive quite a distance to the actual site when I was already pressed for time. There needs to be a better system for arranging pick ups -= I was on the road and couldn't be reached by your normal procedures. The actual location, once I found it, was excellent.
CARL B.Easy pickup and drop-off One issue in booking process, I selected a previous rental to copy, and it only set me up for 4 hours. I will double check next time.
David S.Great customer service as always. They went announce and beyond to handle an issue I was having with the after hours pick up that was related to my phone. Not their issue. They were very helpful as always. Merci.
jason B.Paid 1300 for a trailer rental. One wheel was low on air, so filled it before departing. Once arriving to my location, the tire was visibly flat; measuring only 8 psi. Absolutely outrageous to charge that amount without ensuring that the tires hold air. Thanks for renting me an unsafe trailer Uhaul.
MICHAEL H.No where to document, left 10 blankets rented in back of trailer after hours
DONALD K.Dropped off trailer with no problems
Jesse B.Person was very helpful with getting rental
Ron R.with this location NOTHING - used them a few times and each time they were excellent
Ralph H.Excellent customer service! Very helpful!
MARK G.Fastest and easiest process EVER. Friendly employees. Fantastic representation for U-Haul!
david O.Don't rent from U-Haul
Paul P.Service was great.
Robert L.Staff was friendly and helpful enjoyed working with her.
Julie L.Rien
CHRISTOPHER L.I returned after they closed
PHILLIP G.N/a
Jack J.Online system needs work and glitch fixes. Was not able to pick up online and could not view payment code for mover service booked through the uhaul site.
Kristi K.I had to drive one hour to pick up this truck because you did not have a truck for me. You did not even offer a discount even though you wasted my time
Sean R.Make it more clear the lock boxes with the keys are on the building and not in the truck
Tom B.I would have liked to have a tracking that would let me know where the Ubixes were state by state as I moved from AZ to WI. It made it a little hard to line up the help I needed not knowing exactly when the Ubixes would be in WI. Otherwise all was great.
dale B.Always a good experience- thanks
Peter N.The whole experience was amazing
Rose P.I don`t think there is anything you need to do.
Robert R.Fantastic people. Great customer service.
JAMES S.friendly service
wojciech M.the location was fine but the U Haul process was bad
michael S.‘Cindy~awesome service
William C.‘Cindy was a huge help! She went beyond to go pick up the truck and car hauler for me, it was a new truck and performed great Highway 50 is on their game
William C.Always great service.
Peter N.The App had issues connecting, probably due to bad reception at this location, but at least it allowed me to drop off the truck after hours.
JEFFREY T.Everything worked out perfectly!
Richard T.Nothing, I was treated well and everything was taken care of.
John W.This and past experiences leave nothing to be desired ! Merci
PETER N.