Évaluations des clients Hwy 50 Storage LLC
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Hwy 50 Storage LLC
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
mark s. le
When I arrived to pick up my pre-booked truck, the staff member did not know how to do the UHaul paperwork.After 15 mins, he put me on the phone with a UHaul rep, who told me there was no truck available at that location. I was told to drive another 10 miles or so to the nearest available Uhaul. Not only was I delayed, I had to drive about an extra 20 miles round trip because the location was further away.
steve r. le
Everyone and everything was great
Gregory V. le
Staff was friendly and helpful
Gerald M. le
Very pleased with the staff, facilities, equipent & service. Would definately recommed this location for truck rental.
William N. le
truck leaked in the front of truck, lots of stuff got damaged
Marlene M. le
Get a wi-fi connection. I couldn't do express pickup because my phone had nothing to connect to. Put me an hour behind schedule. Also, don't double-book. I ordered a 17 foot truck on the U-Haul website and when I got there the only truck they had available was a 15 foot.
Emily U. le
Better communication between cashier and customer. The cashier added the insurance onto our bill and made a comment to my husband to make him think I ordered it upon reservation. He assumed I added it when in reality the cashier took it upon herself to add another fee.
Daniel N. le
I was able to reserve a truck with one day notice and they had the truck size I needed.
marie a. le
Front cab was dirty. I mentioned it to the girl who was in the office and she said yeah they clean the trucks on Mondays but the inside cab was just icky.
Bob M. le
I don’t think you can do a thing very friendly excellent excellent service what else can you do nothing
Megan K. le
Friendly service however, very dirty inside of trailer which then made our totes and boxes muddy and I was not happy about. Also had to buy a trailer electrical adapter because your trailers are out of date. This should not be a customer problem. The adapters should be provided free of charge if returned with traile. I did not appreciate have to be required to spend more money. Lady their was very nice, but unknowledgeable about a "new" service feature that was added to our order online.
ROBERT B. le
rented a 26 ft. truck, whoever said quiet ride and gentle ride has never rode in one! my GOD the ride is terrible!! rough, bouncing up and down! couldn't even drink my coffee while driving!
Sumiaki N. le
Very nice people. Always pleasant and helpful. I don’t want to rent any equipment anywhere else. I mean why would I go anywhere else when you can get the great service here?
dan t. le
I enjoyed the facility I would do it again And the staff was very courteous
Kathy R. le
Everybody I had contact with were always very helpful.
LESLIE B. le
Very helpful owners who will accommodate as much as possible. The store has everything you need for packing/moving.
LORI C. le
Overall experience was good. The owner was very helpful in showing me the unit and answering my questions.