Évaluations des clients Hwy 50 Storage LLC

I returned after they closed

N/a

Online system needs work and glitch fixes. Was not able to pick up online and could not view payment code for mover service booked through the uhaul site.

I had to drive one hour to pick up this truck because you did not have a truck for me. You did not even offer a discount even though you wasted my time

Make it more clear the lock boxes with the keys are on the building and not in the truck

I would have liked to have a tracking that would let me know where the Ubixes were state by state as I moved from AZ to WI. It made it a little hard to line up the help I needed not knowing exactly when the Ubixes would be in WI. Otherwise all was great.

Always a good experience- thanks

The whole experience was amazing

I don`t think there is anything you need to do.

Fantastic people. Great customer service.

friendly service

the location was fine but the U Haul process was bad

‘Cindy~awesome service

‘Cindy was a huge help! She went beyond to go pick up the truck and car hauler for me, it was a new truck and performed great Highway 50 is on their game

Always great service.

The App had issues connecting, probably due to bad reception at this location, but at least it allowed me to drop off the truck after hours.

Everything worked out perfectly!

Nothing, I was treated well and everything was taken care of.

This and past experiences leave nothing to be desired ! Thank you

Wonderful staff that filled in for employee that wasn't there yet

Love this place!! Everyone very helpful and friendly!!!

Very friendly and helpful!!

The spot itself was fine, but I got I believe 7 texts/calls from uhaul switching the location of my drop off. This spot was about 20 minutes away from where I was originally told I could drop off. Pretty unorganized and annoying.

Everything was very good.

Everything was good.

Was able to rent as a walk-in. Very easy to work with. No negatives...

I scheduled my pickup in Antioch ,someone decided they new what was best for me and changed my location and sent me a voicemail the night before with I did not get so I am at the place where I scheduled my pick up stood in line for a half hour then argued with the man for another half hour but he was very understanding and helpful he finally figured out what happened and spoke to someone over the phone,wasted time and money ,cause I had to drive 20 minutes away to pick up the truck instead of 3 miles down the road then drive it all the way back to fill it ,I think that was a pretty rotten thing to do to get extra milage added ,I am a disabled widow I was moving into low income housing ,cause I list my house ,please don't do that to people ,it's not right

Moving day turned out stormy and caused a delay in returning the truck. I admit I do not like being late for anything but it was my time to return the truck and so i called to let them know. When I explained that i would be a little late she asked if i can have it back by 3p which was an hour later. I told her i dont think so. She said I HAD to return it by 3. I repeated that I cant. She again repeated YOU HAVE TO become the key had to be in a 24 hr lockbox for the next customer. I get it but her attitude was completely uncalled for. Rude ass. I will not recommend this location to anyone thanks to her.

Would be nice if the website kept your vehicle hook up details and your drivers license images for repeat customers.

The authorization was a pain and the website keep deleting my reservations. I easy of contactless was great, but you need to update your website or create an easy app. Also, allow for authorization to happen ahead of time so you are not there waiting for people to be called. I tried to do it ahead of time, but there was not an option.

Best rental pickup experience I've had. Everyone was very helpful. Thank you.

This location is always helpful! We've rented from them multiple times. Friendly and knowledgeable staff! Pleasure doing business with them!

We had a great experience with our truck rental! Truck was super clean! Loved how we could return the truck "after hours". Very easy to do! Thank you!

Very professional and friendly staff. Thankful for the availability during these trying times of Covid-19...

Decrease price. Offer drop off location change at any time during rental.

Very nice and friendly people!!!

We have rented trucks here before and they are always very helpful and provide great service.

Thank you for a smooth, wonderful experience!

Cindy at Highway 50 has been fantastic to work with. She's so helpful and great to work with!

The system was down when I went to check out my truck. Took 20 minutes of waiting to finally chat with an agent (the chat function was down) and then I had to call. I also rented a 17' truck.. where a section of the truck was reserved for blankets and a dolly taking up valuable space. I already said that I do not want these items.

Bunch of liars

Very polite yet to the point. Very happy

The truck we got leaked and some of our things got wet, and due to the location of the uhaul place, we didn't get great cell service to use the app, but overall it was a good experience

Nice people and great service!

Receptionist was very knowledgeable and patient with me. Excellent customer service.

Very friendly and the online process was easy!

Stop constantly changing drop-off points. Explain additional charges. Never rent from you again

Cindy was very helpful.

Generally I've never had any issues with this location. However the specific truck I rented this time, the check engine light was on and there seemed to be something off with the brakes. They would suddenly grab really hard even though I was applying even pressure.

Truck needs to be retired. Rear light not working, head lights were dim, suspension is terrible, not a quiet or smooth ride at all, thought the truck was going to tip over on turns.

When I arrived to pick up my pre-booked truck, the staff member did not know how to do the UHaul paperwork.After 15 mins, he put me on the phone with a UHaul rep, who told me there was no truck available at that location. I was told to drive another 10 miles or so to the nearest available Uhaul. Not only was I delayed, I had to drive about an extra 20 miles round trip because the location was further away.

Everyone and everything was great

Staff was friendly and helpful

Very pleased with the staff, facilities, equipent & service. Would definately recommed this location for truck rental.

truck leaked in the front of truck, lots of stuff got damaged

I enjoyed the facility I would do it again And the staff was very courteous

Everybody I had contact with were always very helpful.

Very helpful owners who will accommodate as much as possible. The store has everything you need for packing/moving.

Overall experience was good. The owner was very helpful in showing me the unit and answering my questions.