Customer Reviews for Hwy 50 Storage LLC
(U-Haul Neighborhood Dealer)

693 reviews

28601 75th St   Salem, WI 53168

(262) 586-0969

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 3 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 7/2/2021 - 7/4/2021: Closed

Services at this Location:

Contact Us

(262) 586-0969

28601 75th St
Salem, WI 53168

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 3 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 7/2/2021 - 7/4/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4

Customer did not leave a comment.

JEFFREY N. 
Rating:
5

Customer did not leave a comment.

Michele D. 
Rating:
5

Customer did not leave a comment.

Michael B. 
Rating:
3

Better hours. Answer the phone or return calls when messages are left.

TOMAS J. 
Rating:
4

Long return process

Barbara D. 
Rating:
5

Customer did not leave a comment.

Timothy B. 
Rating:
5

No comment

Peter D. 
Rating:
5

I was expecting to pick up the trailer at another location, and had to drive quite a distance to the actual site when I was already pressed for time. There needs to be a better system for arranging pick ups -= I was on the road and couldn't be reached by your normal procedures. The actual location, once I found it, was excellent.

CARL B. 
Rating:
5

Customer did not leave a comment.

Andrew H. 
Rating:
5

Customer did not leave a comment.

JOHN C. 
Rating:
5

Easy pickup and drop-off One issue in booking process, I selected a previous rental to copy, and it only set me up for 4 hours. I will double check next time.

David S. 
Rating:
5

Great customer service as always. They went announce and beyond to handle an issue I was having with the after hours pick up that was related to my phone. Not their issue. They were very helpful as always. Thank you!

jason B. 
Rating:
3

Paid 1300 for a trailer rental. One wheel was low on air, so filled it before departing. Once arriving to my location, the tire was visibly flat; measuring only 8 psi. Absolutely outrageous to charge that amount without ensuring that the tires hold air. Thanks for renting me an unsafe trailer Uhaul.

MICHAEL H. 
Rating:
3

No where to document, left 10 blankets rented in back of trailer after hours

DONALD K. 
Rating:
5

Dropped off trailer with no problems

Jesse B. 
Rating:
5

Customer did not leave a comment.

SANDRA W. 
Rating:
5

Customer did not leave a comment.

Tina H. 
Rating:
4

Customer did not leave a comment.

AMANDA R. 
Rating:
4

Person was very helpful with getting rental

Ron R. 
Rating:
5

with this location NOTHING - used them a few times and each time they were excellent

Ralph H. 
Rating:
5

Excellent customer service! Very helpful!

MARK G. 
Rating:
5

Fastest and easiest process EVER. Friendly employees. Fantastic representation for U-Haul!

david O. 
Rating:
5

Customer did not leave a comment.

Eric B. 
Rating:
1

Don't rent from U-Haul

Paul P. 
Rating:
5

Service was great.

Robert L. 
Rating:
5

Customer did not leave a comment.

MATTHEW B. 
Rating:
5

Staff was friendly and helpful enjoyed working with her.

Julie L. 
Rating:
5

Nothing

CHRISTOPHER L. 
Rating:
5

Customer did not leave a comment.

James W. 
Rating:
5

Customer did not leave a comment.

Megan B. 
Rating:
3

Customer did not leave a comment.

Nick R. 
Rating:
5

Customer did not leave a comment.

John V. 
Rating:
5

Customer did not leave a comment.

jon D. 
Rating:
5

I returned after they closed

PHILLIP G. 
Rating:
5

N/a

Jack J. 
Rating:
3

Online system needs work and glitch fixes. Was not able to pick up online and could not view payment code for mover service booked through the uhaul site.

Kristi K. 
Rating:
2

I had to drive one hour to pick up this truck because you did not have a truck for me. You did not even offer a discount even though you wasted my time

Sean R. 
Rating:
4

Make it more clear the lock boxes with the keys are on the building and not in the truck

Tom B. 
Rating:
5

I would have liked to have a tracking that would let me know where the Ubixes were state by state as I moved from AZ to WI. It made it a little hard to line up the help I needed not knowing exactly when the Ubixes would be in WI. Otherwise all was great.

dale B. 
Rating:
5

Always a good experience- thanks

Peter N. 
Rating:
5

The whole experience was amazing

Rose P. 
Rating:
5

I don`t think there is anything you need to do.

Robert R. 
Rating:
5

Customer did not leave a comment.

GREGORY N. 
Rating:
5

Customer did not leave a comment.

doug C. 
Rating:
5

Fantastic people. Great customer service.

JAMES S. 
Rating:
4

friendly service

wojciech M. 
Rating:
5

Customer did not leave a comment.

Kimberly S. 
Rating:
5

Customer did not leave a comment.

Alex C. 
Rating:
5

the location was fine but the U Haul process was bad

michael S. 
Rating:
5

Customer did not leave a comment.

Jill H. 
Rating:
4

Customer did not leave a comment.

Peter R. 
Rating:
5

‘Cindy~awesome service

William C. 
Rating:
5

‘Cindy was a huge help! She went beyond to go pick up the truck and car hauler for me, it was a new truck and performed great Highway 50 is on their game

William C. 
Rating:
5

Always great service.

Peter N. 
Rating:
5

The App had issues connecting, probably due to bad reception at this location, but at least it allowed me to drop off the truck after hours.

JEFFREY T. 
Rating:
5

Customer did not leave a comment.

STANLEY F. 
Rating:
5

Everything worked out perfectly!

Richard T. 
Rating:
5

Customer did not leave a comment.

Steven N. 
Rating:
5

Nothing, I was treated well and everything was taken care of.

John W. 
Rating:
5

This and past experiences leave nothing to be desired ! Thank you

PETER N. 
Rating:
5

Wonderful staff that filled in for employee that wasn't there yet

joseph B. 
Rating:
5

Love this place!! Everyone very helpful and friendly!!!

ROBERT B. 
Rating:
5

Very friendly and helpful!!

Robert B. 
Rating:
5

Customer did not leave a comment.

Vahe T. 
Rating:
4

The spot itself was fine, but I got I believe 7 texts/calls from uhaul switching the location of my drop off. This spot was about 20 minutes away from where I was originally told I could drop off. Pretty unorganized and annoying.

Evan W. 
Rating:
5

Customer did not leave a comment.

Dan S. 
Rating:
4

Everything was very good.

William W. 
Rating:
5

Customer did not leave a comment.

David L. 
Rating:
5

Everything was good.

William W. 
Rating:
5

Customer did not leave a comment.

Phil B. 
Rating:
5

Was able to rent as a walk-in. Very easy to work with. No negatives...

Michael K. 
Rating:
2

I scheduled my pickup in Antioch ,someone decided they new what was best for me and changed my location and sent me a voicemail the night before with I did not get so I am at the place where I scheduled my pick up stood in line for a half hour then argued with the man for another half hour but he was very understanding and helpful he finally figured out what happened and spoke to someone over the phone,wasted time and money ,cause I had to drive 20 minutes away to pick up the truck instead of 3 miles down the road then drive it all the way back to fill it ,I think that was a pretty rotten thing to do to get extra milage added ,I am a disabled widow I was moving into low income housing ,cause I list my house ,please don't do that to people ,it's not right

PAMELA S. 
Rating:
4

Customer did not leave a comment.

Robert E. 
Rating:
3

Moving day turned out stormy and caused a delay in returning the truck. I admit I do not like being late for anything but it was my time to return the truck and so i called to let them know. When I explained that i would be a little late she asked if i can have it back by 3p which was an hour later. I told her i dont think so. She said I HAD to return it by 3. I repeated that I cant. She again repeated YOU HAVE TO become the key had to be in a 24 hr lockbox for the next customer. I get it but her attitude was completely uncalled for. Rude ass. I will not recommend this location to anyone thanks to her.

Deborah C. 
Rating:
5

Customer did not leave a comment.

Patrick W. 
Rating:
5

Customer did not leave a comment.

Don N. 
Rating:
5

Would be nice if the website kept your vehicle hook up details and your drivers license images for repeat customers.

David S. 
Rating:
5

Customer did not leave a comment.

James J. 
Rating:
5

Customer did not leave a comment.

Ross S. 
Rating:
3

The authorization was a pain and the website keep deleting my reservations. I easy of contactless was great, but you need to update your website or create an easy app. Also, allow for authorization to happen ahead of time so you are not there waiting for people to be called. I tried to do it ahead of time, but there was not an option.

ashley H. 
Rating:
5

Best rental pickup experience I've had. Everyone was very helpful. Thank you.

David S. 
Rating:
5

This location is always helpful! We've rented from them multiple times. Friendly and knowledgeable staff! Pleasure doing business with them!

Patrick E. 
Rating:
5

Customer did not leave a comment.

Tom H. 
Rating:
5

We had a great experience with our truck rental! Truck was super clean! Loved how we could return the truck "after hours". Very easy to do! Thank you!

Mike S. 
Rating:
5

Very professional and friendly staff. Thankful for the availability during these trying times of Covid-19...

Mary V. 
Rating:
5

Customer did not leave a comment.

Marge H. 
Rating:
5

Customer did not leave a comment.

John S. 
Rating:
5

Decrease price. Offer drop off location change at any time during rental.

Megan R. 
Rating:
5

Customer did not leave a comment.

Don N. 
Rating:
4

Customer did not leave a comment.

Amy N. 
Rating:
5

Very nice and friendly people!!!

Rebecca N. 
Rating:
5

Customer did not leave a comment.

Don N. 
Rating:
5

We have rented trucks here before and they are always very helpful and provide great service.

Catherine D. 
Rating:
5

Customer did not leave a comment.

Don N. 
Rating:
5

Customer did not leave a comment.

Marc T. 
Rating:
5

Thank you for a smooth, wonderful experience!

Sarah Z. 
Rating:
5

Cindy at Highway 50 has been fantastic to work with. She's so helpful and great to work with!

Thomas C. 
Rating:
2

The system was down when I went to check out my truck. Took 20 minutes of waiting to finally chat with an agent (the chat function was down) and then I had to call. I also rented a 17' truck.. where a section of the truck was reserved for blankets and a dolly taking up valuable space. I already said that I do not want these items.

Ryan S. 
Rating:
1

Bunch of liars

Paul P. 
Rating:
5

Customer did not leave a comment.

Don N. 
Rating:
4

I enjoyed the facility I would do it again And the staff was very courteous

dan t.  |  Overall Experience 
No reviews have been submitted for this location.

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