Évaluations des clients Hyde Park Service
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Hyde Park Service
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Dara Y. le
Very kind and conscientious owner/operator. Would recommend and use again!
Prudence T. le
All went well i am not good with working with the internet and they were willing and did work with my designated person to make all went smoothly. They were very accommodating and helpful answering questions and being available to help.
SARA L. le
Excellent customer service! Perfect experience in every way. Will continue to use this location every time I need it.
Marcelle O. le
GREAT EXPERIENCE! Mike was kind and courteous and very helpful. Easy return. I will always use U-Haul
Ian P. le
Mike is great to work with. Everything went very smooth.
Karen M. le
Mike's a great communicator. Super friendly and helpful.
Carlos M. le
The customer should determine the drop-off location.
Timothy W. le
Very good experience doing business with this site.
David C. le
Worked great for my short haul need.
joseph B. le
Very friendly and helpful!
Tom S. le
Mike the owner was very accommodating and made sure I had my rental in a timely manner. Would recommend him to anyone
Mark or Brody R. le
Mike was very friendly and helpful. He worked around our schedule and helped load our car onto the trailer.
Erik B. le
Mike was very helpful and flexible after a misunderstanding about how many days I had reserved.
Rafael A. le
Aside from the fact that a Uhaul reservation is not guaranteed as far as location is concerned, Uhaul Cooperstown is an excellent location. I reserved for an Oneonta location and was told my trailer would be in Cooperstown approx. 25 miles away. My scheduled pick up was 1pm on a Saturday but Cooperstown closes at 12 noon, this was a problem I did not anticipate. Fortunately for me the gentleman that handles the Cooperstown operation was willing to work with me and waited until after my daughter's college graduation was over. I'm very grateful for that.
Angela or Phylli O. le
The truck was outstanding! Clean, worked well. The whole process was easy and it made our move totally manageable. Thank you.
Stephen G. le
Mike is very accommodating
Dave V. le
1). On Monday, a direct call to U-Haul to reserve a trailer for Saturday. The representative said that a trailer would be at 2 different locations, both of which were 1/2 hr. from our home. 2). A rep from U-Haul Then called Friday evening; a trailer WOULD be available for us. The closest location ? 2 1/2 hrs. away!! The attitude? Take it or Leave it. 3). The above-mentioned location was at least considerate. 4). A whole of day & full tank of gas wasted. 5). People we had made arrangements with to help us pack we not available on Sunday. Would we ever suggest U-Haul to a friend? Never in a million years.
Willard L. le
Mike was awesome to work with.
Matthew M. le
Mike was very easy to work with and accommodating. I'll be sure to rent from here in the future.
Meg K. le
I don't know how it could have been easier. It was exactly what I needed and the pickup and drop off was flawless.
christopher F. le
The manager of the lot was very personable and friendly. The location could use a bigger sign and a little more light, but fantastic service, would also highly recommend to a friend. Thank you!
Jennifer C. le
Just a drop off location with a dropbox
Patrick M. le
Nothing- very easy and accommodating. I appreciate all of the help and product provided.
Eugene C. le
Mike met us outside of business hours to pick up the truck on a last minute rental. This was much appreciated! He was very responsive and helpful both via text message and over the phone. Thanks!
Cesar R. le
This comment is more about the rental process than the location per say. My rental was changed last minute to this location due to lack of trucks in Norwich. The customer service person who changed it said I wouldn't have to pay for the truck upgrade (larger truck) and would receive a $20 discount to account for the extra travel to pick up the truck 45mins away (instead of 10mins). Neither of these were true, I was charged for the larger truck. Trying to get this rectified.
Myriah Z. le
Everything was wonderful!
Keely S. le
It was so convenient to do the check out via text. Mike from Cooperstown Uhaul was a big help and very prompt in responding.
Kevin H. le
its a lot with no building. tricky to find
joseph B. le
Customer service was excellent.
KEITH O. le
the best person to do business with would not go any where else
william k B. le
Easy drop-off, Mike was friendly and helpful.
Joseph C. le
Maybe have all size trucks readily available.
Carol Ann B. le
Mike was efficient and very helpful!!!
Bill B. le
The yard manager was very easy to work with and the whole experience was excellent with U-Haul. I give them a 4 star rating.
Daniel K. le
Highly satisfied! The owner was great!! The truck was perfect!!
zachary M. le
nothing, this was great!
Stephen G. le
Just a parking lot, but quick response by phone or text and he goes out of his way to accommodate requests.
Bruce E. le
A quick and efficient turn in process!!!
Mike R. le
Friendly Owner there I'm really impressed
John M. le
No problems. Easy drop off location.
Susan E. le
Mike was very friendly, accommodating and professional.
Bryan K. le
really nothing as Mike at the location was Excellent with everything.
Ron P. le
EXCEPTIONALLY FRIENDLY AND RESPONSIVE! A little more detail on the car transport trailer would have been helpful. The fenders on the trailer made the doors on the car inaccessible so i had to exit through the window, but apparently they fold away, how novel. I was in the car and the directions in the truck. No harm, no foul, actually made for a good story.