It was just in time to take care of my business and get it done thank you
Felix M
Customer Reviews for Hykes Ace Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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When a customer picks up a truck make sure you inform them on how to use the headlight switch so at night you turn on the running lights to prevent a citation from the Highway Patrol because I didn't know how to turn them on and received a warning because I didn't have them turned also I was not informed how to adjust the side mirrors so I wasn't able to readjust them. So My 5 hour trip could have been better.
WILLIAM BIt was a good and fast move and availability was great!
Fedrico GEveryone was absolutely amazing kind and knowledgeable
GRACE OI was treated like a criminal and threatened that law enforcement would be coming after me. I needed the truck a few more days because of construction delays at the new apt. I have never been treated so badly. I am never going back.
Eileen JEmployees were very knowledgeable and helpful. Truck was well maintained and clean. Would definitely rent from this location again.
LISA RWent very nice great customer service I only rented an appliance dolly and at a good price will check there first next time I need to rent
Josiah RHykes gives the best service and equipment
Doug FEverything went smoothly and was easy. The dropoff area for the truck was a little difficult since there was snow on gravel on enough of a slope to cause some tire slipping.
Jonathan SEverything went well with my experience here. Scott and Alex were very professional and courteous.
Rupert VWe had problems with staff quoting us wrong then getting charged wrong. The staff at dispatch (Ana) were rude and would not take my call and told the receptionist to tell me she was not there and that she didn't want to talk to me. However Alex at the Ace store was amazing.
Lisa GI rent uhauls all the time this place is top notch, great people and very clean and organized store, probably the best and now my personal favorite.
JEFF HJake is just the best to work with and Donna in Traffic was amazing! Thank you for your excellent service and people who do their jobs well for the customer! Fantastic experience on the front and back end.
Jamie BOutstanding service, thanks Eric at Ace hardware store in Greeley Colo
SUZAN GExperience with picking up to dropping off was simply amazing. Thank you to all that helped me.
Ginger SI did not like the online experience ordering a car carrier and finally had to call for assistance. The pickup location and drop off location were great. Very friendly, knowledgeable and helpful people at both locations.
William STell me in advance in the text I receive which location I am supposed to drop it off at. I got to the reservation address - they then told me I had to drop it off at a different location in town which took when all was said and done an extra 40 minutes. Everyone was nice and it all worked out but just a bit frustrating. other than that, the whole experience was great. Good job.
JACK Dall good
STEVEN TBoth the young lady who took my reservation at the desk as well as the gentleman that hooked it up for me were both very helpful and sweet people.
Carissa SThe previous renter left the tank empty and the staff left a dolly in the cab. Improvement for future renters would be to ensure proper usage and check out procedure with each renter.
Samantha MCustomer service was great!
Patrick GSuper easy pick-up and drop-off, affordable. Well maintained vehicle and friendly staff. Will use again!
Heidi SStop forcing me to look at multiple screens of crap you sell in order to rent online. Stop spamming my inbox with it after I make a reservation.
Amanda ABien
Fredis MQuick, convenient drop off!
Amy CNo their are some really rude people at this location
Jeffery SVery helpful and friendly.
TRACY BDrop off was so easy. Eric was great.
Lisa LThis was my second time renting at this location and it won't be my last! I have rented a different type of trailer each time and it was just what I needed.
Karen MSee above comments
Debbie CCustomer service was fantastic!!! Keep that up!!!! Nothing bad at all!!!
vicky mThe equipment here is good. The young man that helped me did a great job, but don't ever return a trailer when they're closed. I had to dig my jack out and use it just to get the trailer off the hitch. It was 1000 degrees and not easy to move a 6 ft. Trailer!
Henry CBoth Jorge in Westminster and Erik in Greeley were of excellent service.
Sean MBad customer service
CARLOS CCheaper please!
Carlos Cto more time
Humberto BVery quick and easy!
Noreen PSo friendly! There was a little glitch, but they got it fixed right away
Darlene HWe needed a trailer quick, the staff was helpful and friendly. Merci
JEROM VThe drop off process was a breeze and the man who helped me get “unattached” was friendly and helpful.
Wendy KAfter hour return done with the app
Kelly JEverything was great!! I recommend them!!
Amy DThe rental location staff was friendly and helpful outstanding customer service glad I used this location
Wayne SIt was so easy to rent the van and so easy to return it!
Oralio CGreat costumer service
Scott GReceived a call and message from U-haul... The central office was looking for the trailer. It had been returned to the assigned location the previous day.
Robert W