Le client n'a pas laissé de commentaire.BRENDA H.
Customer Reviews for Hykes Ace Hardware
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Greeley, CO 80631
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h pm
- Dim : 11h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JOHN J.
Le client n'a pas laissé de commentaire.DOUGLAS F.
The store personnel at all 3 stores involved were great - no problem there. But you should not make your customers go to other towns to pick up a truck that isn't there & then go back to their own town and travel clear across it to get finally get a truck that has a cracked windshield. Wasted 1 1/2 hours just locating and getting the truck. This was a nightmare! We had 3 different stores involved and ran all over to finally track down our uhaul. Uhaul's customer service is terrible!JEAN M.
Le client n'a pas laissé de commentaire.MARIO ALBERTO T.
Le client n'a pas laissé de commentaire.Joel C.
Just fineMichael M.
Keep up the great work.Sean M.
Le client n'a pas laissé de commentaire.Denise H.
Hykes is the BEST U-haul location I have ever worked with!Doug F.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Matt P.
The rubber keepers on the trailer for secondary restraint and e-brake, and the overly long 4- pin trailer light connection. Rubber keepers were sun checked or loose and needing replacement when picked up. Truck was great trailer was great. Maintenance was not. Your more than welcome to email me an itemized list of uhaul failures which I will still pay for even though I reported at pick up. The video is available upon request. Thank you for the great truck and trailer!!!George A.
Le client n'a pas laissé de commentaire.Matthew F.
We had to go to multiple locations to get a uhaul we reserved months prior. They didn't have our equipment and the truck for us was broken down. We had to drive an hour and a half from home to get our truck and trailer. It made our move a day later after 5 hours just getting our truck and driving. Make sure to have the equipment and make sure to tell people it's not at their reserved location at the time of their reservation.Matt F.
Le client n'a pas laissé de commentaire.ELISA K.
Le client n'a pas laissé de commentaire.PAMELA U.
The pickup process seemed disorganized and the person who helped me had no idea how to do the reservations and accept payment and it took forever to get through the checkout process. Then I was quite surprised that there was no tutorial or safety check or anything. I've never driven a big vehicle before and would have appreciated a little tutorial or driving lesson to make sure I was comfortable with the vehicle but instead I was handed the keys, pointed to the vehicle and that was that, I left to figure it all out myself.BRYCE W.
First time renting a uhaul and they made it fast, easy and simple. All the workers were friendly and helpful. Je les recommande fortement.JOVAN A.
During our move, the running lights quit working and we had to purchase magnetic battery operated red lights so sweet could be seen at night.TOMMY M.
Le client n'a pas laissé de commentaire.KEVIN T.
internet downloading of check-in process VERY frustrating and we were unable to complete online check-in.Audrey B.
Le client n'a pas laissé de commentaire.Andrew A.
Friendly and helpful.RUSSELL B.
Le client n'a pas laissé de commentaire.Bobby S.
Staff did not check equipment in at time of return. Apparently they didn't enter return until the next day then charged late fees!Richard Y.
You guys are the best. Keep doing what you are doing.Bobby S.
I had reserved a truck online prior to my visit but the uhaul system had no record of my transaction, even with my reservation number. The guys at Hykes were fantastic and set me up in quick professional fashionDoug F.
Timely and accurate check in of returning equipment.Kevin F.
Nothing they were greatrocky F.
Location was good u haul not so good lied to them charged me and now expects me to wait for money you took from me not happyLEOBARDO R.
They told me is only going to be 50 $a day and then when I get there they charge me a hundred then told me it was a two-day minimumGLENN K.
Le client n'a pas laissé de commentaire.Ed D.
Making me drive 45 min away to get a truck after having it reserved for over a month. Quit over booking to get more money.George R.
Make sure that all components of the reservation are in the truck. If items aren't available the person that made the rental reservation should be contacted and efforts should be made to make sure all items are able to be included. If not then as many as possible or a sutiblewithout being charged should be a part of the rentalLisa B.
Your return part on the app tries to say more is owed than what was originally stated and paid for. It also tried to charge for an extra day when we were told we had 24 hours and returned it the same day we rented it.TRAVIS R.
Le client n'a pas laissé de commentaire.THOMAS E.
Picking up the Uhaul was very difficult. Wouldn't let me check in online, in store people couldn't find our reservation, took about 45 min to get the uhaul, very frustrating. Uhaul worked fine once we got the keys. Return was easy.ANDREW B.
The hitch was worn and did not latch correctlyDan Z.
Rented a dolly when I arrived they had none stated they have no way to track them and they were just giving them to people so I had to go buy oneKYLE H.
No they messed up the fuel reading and charged me 18 for 4 gallons when the gas station right across the street I put in 4 gallons even though I only went 14 milesJEREMY F.
Le client n'a pas laissé de commentaire.MAHLET H.
I locked the keys in the ruck. UHaul never answered the phone. I put in an online roadside assist where it said this was the fastest way. After waiting 2 hours I called a local tow to unlock the vehicle. Luckily I didn't breakdown on the highway with this terrible service. This was UHaul.com, not the return office.Robert D.
I would not have been charged the extra miles charge if I would have been able to pick up the truck at the Terra location on west 10th. I was just about the 3 miles closer to my pick up location.ISAAC C.
Le client n'a pas laissé de commentaire.Morgan N.
Not much. The people were helpful and the truck was in good shape.STEPHEN T.
Maybe offer straps to move and lift heavy thingsJoshua R.
Le client n'a pas laissé de commentaire.Jacqueline C.
Le client n'a pas laissé de commentaire.Rachel H.
Le client n'a pas laissé de commentaire.Christi G.
Le client n'a pas laissé de commentaire.PER K.
Le client n'a pas laissé de commentaire.TODD L.
Le client n'a pas laissé de commentaire.Thompson S.
Great people, very helpfulTERRI C.
Guarantee rentals versus cancelling the previous day. Happened several times. Worse u-haul experience living in ColoradoSteve G.
I waited almost an hour to pick up the truck. Then it was supposed to be for two days. Had the drop off location calling me being very rude and disrespectful. Not professional and very inconvenientAshley M.
Extremely helpful staff!ANGELA M.
Le client n'a pas laissé de commentaire.ERIC S.
Le client n'a pas laissé de commentaire.MICHAEL B.
Shad was great and helped with damaged equipment I recieved. Would highly recommend!Kyle P.
Le client n'a pas laissé de commentaire.KATIE S.
Thank that's perfect customer serviceGHEBREHIWOT G.
Personnel were so nice and helpful.Joshua H.
Quick and easy.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.Colt P.
Le client n'a pas laissé de commentaire.DONALD Y.
Loved the man who helped us at Ace! He did absolutely terrific and the uhaul was perfect for what we needed to use it formadison H.
Maybe see if the app is ok.mark R.