We needed to drop off trailer and then take UHaul truck back to house to be unloaded. The operator at this site came to help us and knew just what we needed to do. He was very helpful and kind.
Linda C.
Customer Reviews for In Motion 101
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The trailer could have been a little cleaner.
Dale D.We were very pleased with the service we received. Always courteous, friendly and answered our questions.
Linda Q.Florence uhaul is the bomb
Christopher M.pleasant experience.
Bob C.I rented 26' truck and auto transport. Driving downhill on steep grades required putting truck in 1st or 2nd gear to slow vehicle to safe speed but this inturn made engine rev to almost redline.
Heinz K.Both 'B' in Oakridge, and Liz in Florence, are wonderful. Thank you very much.
Lisa O.Very friendly
Jodi B.Girl in the office (Lizzie?) was very nice and helpful. E erything went very smoothly!
Nanette S.MY reservation was cancelled last minute, I had to drive 200mi round trip extra to get a auto transport to get a car from an auction with a limited release time. My plans were solid, Uhaul broke the reservation agreement. Cost me time, gas and labor! They promised a $50 reservation refund and I have not received it. $50 dollars hardly even covered the extra expense they caused. I would like answers.
Shan T.Smooth and easy. Very helpful.
Joe G.Owners were very helpful and demonstrated knowledge of the products and were very courteous. Would highly recommend for anyone needing moving supplies or rentals.
CHristopher P.This is the second time I have used this location as a drop off and both times customer service was beyond excellent!
Lea H.Despite arriving after hours to return the truck and trailer folks met me and made the return super easy. Very nice!
Alan C.Liz was wonderful to work with, got me set up fast, and off I went no problem. Im grateful to have found this Uhaul location, and I will return many times for all different kinds cargo, trailers, and truck hauling! Thank you, Liz!
MARILYN G.Great transaction.
Dawn S.We were very pleased with communications and condition of the van as well as the professionalism extended to us from start to finish! We'll be return customers! Merci.
Miriam C.Excellent customer service, great to work with.
George W.You need it? Elizabeth & James got you covered, if they don't have it they will find it for you. All while helping 5 other people, and still make you feel like the only customer there. Excellent service. A+
Brent B.Great people to work with.
Ryan D.The women handling the transaction was great. Very competent, informative, and pleasant
Suzanne R.The proprietors were helpful in every way
Debra B.Recommend this location yes. Poor customer service with uhaul directly
Brooke V.Check out and check in went quickly and covered everything.
Jimmie C.Folks went above and beyond to make this a very pleasant experience. Thanks to all those involved.
Charles M.More flexable hours
Thomas S.Great service, vehicle well maintained. Well definitely rent from this facility again!
Lisa F.James and Liz were great.
Robert B.Just left the truck at this location. No one was there.
jerrald F.Very helpful. They have always treated us well.
Dolly C.Quick service. Very helpful.
Bryan L.The guys were really great! They worked very hard (and very fast...maybe a bit too fast for me) and for the most part, followed my requirements. The loading and travel from Florence to La Pine, OR, was routine. A stop in Springfield was a bit confusing but was resolved quickly. They arrived in La Pine and unloaded VERY quickly, I believe due to a possible personal emergency for James back in Florence. I was not 100 % thrilled with the way things were unloaded here and there because "heavy" boxes were atop "fragile" boxes in some cases. But I can understand, under the circumstances, emergencies are priority. Because my things will be stored in the workshop indefinitely, I am not able to assess anything that may be damaged at this time. Other than that, it was worth the money to have to not worry about any "visible" items being damaged. I do believe a little more time could have been taken at both the beginning and the end of the move! I know that the crew had to return to Florence for another job, but for the money, I wish a bit more time and care would have been used overall. I would use them again, but would hope they wouldn't be so very rushed!!!!
Rose W.Easy and efficient process.
Joe G.Great customer service, nothing to complain about here!
Christopher L.Very good service..
PETER M.At a time when my emotions were frazzled, the service was excellent. They were wonderful to work with.
Carol P.I am writing a letter of complaint to corporate about the multiple issues I experiwith Uhaul. Uhaul.
pamela Z.The best uhaul ..great people .
KEITH D.Great customer service!
Allison C.The best u-haul on the coast..great people.
KEITH D.Very nice folks. First time I had worked with them and will be glad to go back.
Karl E.