Évaluations des clients I&P Mechanic

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de I&P Mechanic

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Danny P. le

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trailers should have little jacks for hook ups

Ryan M. le

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service was non existant had to do everything with the app. which would be ok if there was a cell signal in the area. as a result it took hours to check the thing out. no service on weekends so had to rent for three days even though I only needed one. and was charged extra because i could not check it back in. (as it was the weekend and the cell signal was not there.) will never be renting a u-haul again. better off buying/building your own trailer.

Ronald S. le

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Le client n'a pas laissé de commentaire.

Alana S. le

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Well for one don't let people book online if there is no actual pick up available! Having to drive almost 5 hours round trip to get the uhal was a joke and you guys could only offer $100 off which I also find a joke because going the opposite way it's only $242 and with the $100 off we paid around $600 still. I definitely will not ever use uhal again after how terrible the service was and how much of a hasstle it was and I will be telling everyone I know to avoid uhal. I gave you guys a second chance after the first run around I had in April and I was even more disappointed this time.

Terryl H. le

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I did not pick up at this location, went to Red Earth, ( over 100 miles) upon arriving the truck has been vandalized so was not in use. No phone service on that road so they could not contact me. The woman at the location was very gracious and helpful as she could be. Called the 1-800 number, found them to be no help at all, unfortunately. It wasn’t that they didn’t want to help but had no idea of the geographical area. Couldn’t contact anyone as it was “after hours” I was given the area managers number “Joe”, made up for what the 1-800 service couldn’t do. He was friendly and helpful, informative and overall fantastic. Got a contract with the people in High Prairie, which again she was very easy to work with. At drop off, again, very easy process with a friendly agent. I would say more local input would be beneficial. I don’t think the 1-800 system could of helped in this situation at all.

Kimberly H. le

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Le client n'a pas laissé de commentaire.

Brooke G. le

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Extremely slow customer service. Vehicle needs more maintenance upkeep on it.

Sheldon C. le

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Le client n'a pas laissé de commentaire.

Devin Z. le

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Le client n'a pas laissé de commentaire.

Larry I. le

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Was difficult to calculate how much gas to put in when truck fuel tank is not filled - ended up donating a 1/4 tank extra to U-Haul

Norm C. le

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Le client n'a pas laissé de commentaire.

GABRIEL T. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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Le client n'a pas laissé de commentaire.

Anna P. le

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Le client n'a pas laissé de commentaire.

Anna P. le

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Le client n'a pas laissé de commentaire.

Xavier H. le

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Have availability at a closer location to where I requested through my reservation a month in advance. Had to drive an hour and a half to get the uhaul and did not receive financial assistance or reimbursement for additional gas and kilometres to pick it up.

CHRISTINE L. le

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its a good one

Brian L. le

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Le client n'a pas laissé de commentaire.

Jim D. le

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Le client n'a pas laissé de commentaire.

MARTY R. le

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Le client n'a pas laissé de commentaire.

Marshall W. le

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Le client n'a pas laissé de commentaire.

BRYAN M. le

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This was my second trailer I picked up from this location. The first trailer I picked up had some brake issues due to malfunctioning equipment. Overall good experience. Road side was fast and accommodating. Road side took care of lining me up a new trailer and overall good experience.

Robert B. le

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Le client n'a pas laissé de commentaire.

Summer G. le

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Le client n'a pas laissé de commentaire.

Jordan L. le

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The unit was buried in the snow when he got there to pick it up, and they added the $100 insurance to the unit without notifying me. I called to inquire about it and the manager said your out of luck because the contact was signed and he has been doing this for 10 years and knows how the system works, worse service I ever had

Bob E. le

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Le client n'a pas laissé de commentaire.

Joe H. le

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Trailer had issues with lights, he insisted it was my truck that was the issue and promptly locked up and left without even trying to fix it, took my truck to Ford dealership to have it checked out and they said all was fine with the truck, the trailer was causing the fuse to blow on my truck, couldn’t have to issue fixed because the store closed

Bob E. le

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Should improve snow removal where they want the trailer parked.

Naomi K. le

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Le client n'a pas laissé de commentaire.

Shirley M. le

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It was awesome service and excellent customer service..

Wes G. le

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Le client n'a pas laissé de commentaire.

Kim H. le

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Have a parking space to drive forward into with the pull behind uhaul, instead of backing up into.