Excellent service à la clientèle. Pick up and drop off was smooth. And they really went out of their way to help me during the whole process. My reservation got mixed up and they got on the phone, corrected everything, and had me on my way. Must use them again! They were the best!
Jerwanda Jones
Customer Reviews for Ingleside Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent emplacement!
jacob rifethey were very pleasant and helpful
GERTIE WILLIAMSCheck-in and check-out is a breeze, equipment is in great condition, plenty of room to turn around, and the gentleman explained how to use the equipment. Thank you Samy
rene plascenciaQuick and easy to rent.
Cynthia PerezThey the equipment available and ready. Pick up and drop off was fine. Convenient pickup and drop off area.
Andrea EngelIt was a pleasure renting the Uhaul from this location. They were friendly and easy to communicate.
Kamela MooreNothing. Business is friendly, accommodating and professional.
Terisa TribbleTransaction was very simple for a 5x8 trailer. Owner is very nice and helpful. Yes, cell reception is spotty at location, but was able to reserve before hand and return with no problems. Final charge exactly as expected.
ROBERT OROCGood people
James KingNice man
Keith EdgertonAmical
Minnie JohnsonThe staff were very friendly , but the truck fuel level was so low that the low fuel light was on, had to immediatly put fuel in the truck. Upon completion , I was over charged milage. I always note the miles at pickup and drop off, I drove a total of 29 miles but was charged for 119 miles. I decided it wasn't worth pursuing because I didn't take a picture of the milage both times. Lessons learned.
Gary ReadlerAmical
cheryl harmonI would not recommend my dog to rent a truck from this location. He took extra money out of my account. The extra money he took off my card he added it to his store account plus he lied about the gas mileage and added extra fees in the end also
gloria sillsGood experience with this uhaul representative.
Corey WelkerNice and friendly people
Mamie PersonEquipment was not well maintained rented a Auto transport did what I had to do with it when I finish with it I did a walk around and the two right tires had wires showing
Deshawn JiggettsAll good !
Michael HaeckerAll was great!
Novella BrownOne guy running a gas station. Place was filthy in the middle of nowhere, North Carolina. Place reeked of weed. He waited on other customers while performing my dispatch. I had to wait 20 min or so extra while he sold individual top wrapping papers. No bathrooms available, "just go behind the uhauls". I asked him what trailer to hook up to to confirm, yet he still dispatched the wrong car dolly. Luckily uhauls automated text messaging system had me verify tag number before I left. I was not given any paperwork, only shown on his screen that he redispatched the correct car dolly. This was over three hours round trip off my path after I showed up to the previously uhaul recommended location to find that they were closed, talking to the after hours phone number, having her hang up on me, block my number and cancel my order. Horrible uhaul experience.
Nick RaschellaCustomer service was very good. Would recommend this location for rentals.
Gary St LawrenceIt was on empty when I got it and I was charged for 30 hours when I brought it back in 3 hours later I have not received any emails or updates for a reduced amount charged for the use of the uhaul for 3 instead of 30 hours which 140 dollars hold was placed on my debit card please advise me what the actual charge is and it has advertised $19,95 a day for the cargo van so I don't know how I got charged for so much but I'm not doing any more business with uhaul
Pamela SanfordFriendly and helpful
James EatonMy card was charged $207,78
Diquaz Kearneymake a drop off point a little closer to the city of return,, i ended up driving 30 mile which added to the return charge
stephen parishGreat service, fast and helpful
Gary JohnstonExcellent customer service!
CHRISTOPHER FORDThank you guys
Jacob DoeneyTrès bien
Melissa MckinneyFriendly good people and Mario was helpful
Jarrett LivingstonI rented a van for in town move. Our town is small. I couldn't get the mobile stuff to work so I had to go inside. I was told, during the process "how many miles do you need?" I said only 20. He told me "well 66 is in here so I will leave it at that and the. You will get a credit in the end." I did not use 66 but somehow that as the exact miles I was charged? Seems shady to me. I would like U-Haul to review. I feel a credit is due.
Alex CheekMy cell service failed me at this location but the manager was very courteous and understood my situation and closed out my trailer return without any issues. Thank you for the reliability!
Douglas SloopService couldn’t have been better!
Paris JohnsonBullshit how uhaul has hidden fees behind driving just A LITTLE OVER. A certain amount of miles. Just saying!
Morgan ArcherNothing that I can think of at this time. The worker was VERY nice and helpful. Also, I LOVED the fact that there was a gas station at the store and that the price of the gas was much lower than any place that I passed on my way there!
Vanessa RamseurEverything went smoothly The man at the location was very helpful
Robert SwansonMario is the best
Sequan Alstongreat service, really nice people
stephen blaskoTrailer was filled with dirt and broken glass. I asked the onsite rep to sweep it out and I had to sweep it again when I got to my destination. I was grateful that they had the trailer I needed -- it was the third neighborhood location I visited that day to find the trailer.
DON FICKFix the breaks I almost wrecked the van.
Tarsha TerrySammy and Jason were wonderful to work with. Everything was explained to me in detail, which was much appreciated. Would highly recommend this U-Haul facility and rent from them again.
MARGARET MOCKCARTERThe people there is very friendly and very helpful
SHANTA JonesVery nice people to work with!
Samuel McIntyreSomeone needs to contact me
Danielle HarrisEverything was fine and clean had no problem at all. They was very respectful and toke care me fast. Merci.
Carlos PadillaHve the owner not take pictures of customers informations on their personal camera
MORRISHA WHITTLEYExcellent Service. I would highly recommend renting from this location.
Gregory HuntNothing Great Service and Very Helpful.
Bruce HarpThe owners of the shop are the nicest people ever! Je les recommanderais sans hésiter.
Boris Tchakoute-MbakopThe rental process was quick and efficient. I was Glad I was able to be accommodated on short notice. The prices were fair.
Alan BoydUhaul needs to give much more heads up about where the confirmed location is for pick up. I ended up having to drive an hour out of my way to do a Uhaul pick up which is ridiculous. The owner of Ingleside was very kind and this had nothing to do with him. Uhaul needs better planning and communication about pick up for it's customer. The app also was giving us the wrong information for pick up, loaded poorly, and kept crashing when dealing with pick up.
Douglas DobsonGreat customer service!
Nancy SharpeFix the truck
Paul Melhado