Customer Reviews for Integrated Auto
(U-Haul Neighborhood Dealer)

115 évaluations

1204 Railroad Ave   Boyceville, WI 54725

(715) 643-2420

Heures d’ouverture

  • Du lundi au vendredi : de 9 h a.m. à 6 h p.m.
  • Samedi : de 10 h a.m. à 5 h p.m.
  • Sun: 1 pm–5 pm

Services dans cet établissement :

Pour nous contacter

(715) 643-2420

1204 Railroad Ave
Boyceville, WI 54725

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au vendredi : de 9 h a.m. à 6 h p.m.
  • Samedi : de 10 h a.m. à 5 h p.m.
  • Sun: 1 pm–5 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Bob was great to work with. Easy check in and check out. Thanks so much the move was a success due to the great equipment we had.

Kristine G 
Évaluation :
3

Furniture carts were not provided

Martin M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doreen O 
Évaluation :
4

Larger open/closed sign.

Oran B 
Évaluation :
5

Easy pickup. It was easy in-and-out of the facility. Agent was quick to get me on my way. Very pleased.

SCOTT B 
Évaluation :
5

Great customer service!

AARON D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca D 
Évaluation :
5

Great guy, there. Got me all set up. Thanks!!

Scott T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna A 
Évaluation :
5

Was a great first experience! Made a single income family move very easy and efficient!!

Logen K 
Évaluation :
4

Worked great! Handy to pick up and return~ Good price & convenient!

Marla S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher B 
Évaluation :
5

Met us after hours to drop off the trailer. Very accommodating and friendly.

Scott J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doreen O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roderick H 
Évaluation :
5

Bob is a great guy,made me feel welcome

Mark S 
Évaluation :
3

Don't give me a "Not Applicable" response to the survey if you won't accept that as a response! There was no one there when we dropped off.

Janel S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karyl S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA U 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CLIFFORD J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn N 
Évaluation :
5

Both locations were excellent. Thank you!

Donna A 
Évaluation :
5

Everything was great!

Nick Q 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason s 
Évaluation :
5

Staff were incredibly helpful and got us on the way in no time flat!

Jade P 
Évaluation :
3

very muddy, otherwise just fine.

Randy B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S 
Évaluation :
5

Easy to find

Gina S 
Évaluation :
5

He was a really nice person and very understanding thanks

Dawn B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian J 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSH G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSH G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter C 
Évaluation :
5

Worker at my location was very friendly, fast worker, went above and beyond in his service to make my move fast and smooth, even went as far as to lend me his own equipment so I could get on the road asap. Highly recommended this location, great guy.

Ethan M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill W 
Évaluation :
1

Bald tire on the auto transporter. I arrange my reservation two months in advance and checked in frequently two days before my reservation and I have not heard from U-Haul to confirm and they gave my truck to someone else. I confirmed the price three times in advance but when I got there, they charge me $110 more at the site, the guy didn't know what he was doing on the computer. He said the computer added the insurance on its own and he couldn't take it off so I had to pay for it. He made so many mistakes and had to charge my credit card and then credit it and then charge it and then credit it I had to call my credit card company right then to see , if the credits actually went on but they were unable to tell me said it could take 10 days to two weeks before it would show up. I asked for help loading my car on the auto transporter, but the pick up place said they couldn't help me with that , I found damage on the truck and when I went back in to report it there was no one there to report it to so I had to call reservations and send them pictures when I showed up to pick up the truck and the auto transport they didn't have the furniture, dolly, or the other dolly But didn't bother calling me in ahead and it was end of day so I had to scramble to find some thing at the last minute even though they confirmed they had it the day before when I called them. Uhaul says the truck gets 10 miles to a gallon but it only got 6,6 gallons. It cost me $300 for gas to get to my destination , The whole experience was a big nightmare at the last minute when you don't have time, even though I did everything in advance. I used U-Haul many times throughout my life but it keeps getting more and more self serve and this experience was a complete nightmare and a very expensive nightmare charging me an extra $110 at the last minute for insurance I didn't want and refusing to take it off. It took an hour and 15 minutes to pay and check out not even including the time I put into inspecting the vehicle and reporting it if I had three thumbs they would all be down.

Maureen T 
Évaluation :
3

Nobody was around at pickup time and trailer was frozen down to ground. Had no idea what to do. Managed to pry up out of ice. Since trailer was paid for, I hooked up and left.

Michael K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Albert K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD T 
Évaluation :
4

N.D.

Susan K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dakota C 
Évaluation :
5

There were no problems. Everything went smoothly.

David L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dejntxhee V 
Évaluation :
5

Proactive regarding process for pickup. Reached out to me when he noticed something was off about the information on my rental. Easy to get in contact with.

Jaydn A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dylan L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna A 
Évaluation :
1

Everything was fine until we were told we had to wait for a paper check for our deposit back. Still havent gotten it, called and was told we already got it, then were told we were not getting it because we returned late. We didnt then were told they couldnt talk to me because my name isnt on the contract it is in my name. Called the local dealer and have not gotten any help. Returned uhaul on july 22nd and it is is now August 8th and still no help.

MARI A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robin J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LeslieAnne V 
Évaluation :
5

Thank you very kind

ROSEMAMRE B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amanda L 
Évaluation :
5

Original Vehicle had a screaming belt. Had to drive to Madison to switch it out.

Donald B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

diane v 
Évaluation :
5

Very friendly. Quick drop off.

Micah M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Micah M 
Évaluation :
3

I had to go 25 miles outside my requested location pickup, then the new location didn’t have enough rented pads so I had to go to another Uhaul to pickup the number of pads that I ordered over 4 weeks prior.

Brent C 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Angie R 
Évaluation :
3

Place was closed when I dropped off the trailer

Dan S 
Évaluation :
5

Had to drive 2 hours each way for the pickup of the trailer after reserving in advance.

Judson G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W 
Évaluation :
1

Poor facility

TYLER L 
Évaluation :
4

make truck share easier to use on website as we had to pick up truck 2 hours later than the reservation time

KEVIN B 
Évaluation :
5

Very nice place to do business. I have dropped off several trailers here and it is always a pleasure to work with him.

Marcus N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sally R 
Évaluation :
1

Equipment wasn't checked for delivering. Electrical system in truck was broken so that car transport tail lights didn't work This delayed & disrupted all aspects of our trip & put driver in jeopardy This caused significant costs to us in changing hotel, car rental & plane fares.

Beverly M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KRISTINA M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ross H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raymond E 
Évaluation :
5

The guy that runs this location is a Really nice guy. He was nice and helped me through the process... Thanks so much

Jonathan K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL M 
Évaluation :
5

They worked with me on very short notice, and really helped me out. They were great to work with and I would recommend them to anyone that needs a rental truck.

Louie P 
Évaluation :
4

Dropped off after hours. All went well. Location is easy to find and access

Martin B 
Évaluation :
4

Only complaint is that it was not a convenient location for me, but it was the only one with an available trailer. The man running the location was great.

Daniel G 
Évaluation :
5

It was good. The Rep was real nice

Tim T 
Évaluation :
5

Rien

mike e 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald S 
Évaluation :
5

Super friendly agent. Glad we meet and were able to chat for a few minutes.

Matthew O 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel S 
Évaluation :
5

The people here were helpful and understanding. They were flexible with me and got back to me ASAP. They did charge me for extra miles however that's not their fault. I made the reservation for Rochester to Menomonie. The drop off location was Boyceville which is about 14 miles from Menomonie. So in trying to find the location and leaving Menomonie to get to bocyeville I did go over mileage. Maybe if uhaul would have factored in they made my drop off a different city that would not have happened. But that is not the fault of this location. The Boyceville location was amazing as all the contact info they gave me was correct and they were nice and accommodating. They are the shining star in the uhaul world.

Lindsay S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

martin b 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Joel H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Pamela Z 
Évaluation :
3

Make sure that vehicle is clean and gas gauge is verified by the rental site and the customer. Explain the round trip drop-off and the one-way clearly. I thought all were day by day. I paid for 4 days and had the truck for one (1) day. $280,64 certainly not explained earlier. Suppose to pick-up truck in Hudson, WI. (not available) 12 miles away so went to a town 41 miles away to get truck. Will not use U-Haul in the future if needed, OH Yah did not get the military veteran discount I was told about, very poorly handled. Frank Stauber

Frank S 
Évaluation :
3

Dissatisfied with the one hour drive to pick up the truck. Was to pick up 15min from me. This was changed with only 2 day notice.

Richard M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

See X 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin K 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page