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Robert L.
Customer Reviews for J R Towing & Recovery LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Manager was super friendly and helpful! Best place to rent a truck in SE Idaho!
Lucas D.nothing!
Dillon K.very helpful
Mike P.Found my left item and made sure I received it back. Thanks
KAREN A.The truck was a piece of garbage. J R Towing, however, went out of their way to make sure I had a truck at the location and were very helpful.
Jonathan G.Everything went very smooth.Ron hooked up the trailer and made sure everything was working.
KEN G.The on-line check in process was terrible. App didn't work very well. It kept stalling out. I had to re enter the program three times and took pictures twice.,I got to the end of the process and it wouldn't let me finish. Luckily, the owner/manager came by and was finally able to check me out. If he hadn't come by, I might still be there.
Richard B.Super helpful and friendly staff who went above and beyond. They were awesome.
Lisa K.Exceptionally friendly and helpful. Very much interested in what I was doing in order to get the right equipment for me.
Bill K.UHAUL CHANGED THE PRICE ON ME FROM 159 ONLINE TO 209 AT PICK UP. FOR A TRAILER THAT I USED 24 HOURS...
Ivan T.Aucun
SANTOS C.The operator of J R Towing & Recovery LLC was most helpful.
james M.Ron went out of his way to be helpful.
Robert L.The person that operates this place is great. I would not change anything.
Martin J.Russell was great. Super nice guy
David Y.All good!
Fernando Ulises R.Very welcoming and friendly service. Quick drop off and friendly.
Keith D.Disappointed the drop off location changed from my reservation and the second customer service personnel I spoke to was horrible, extremely rude.
Chrissy F.The owners of JR Towing are the friendliest people in the whole valley. They made sure I had everything I needed and answered any questions I had. Uhaul and JR towing will 100 % have my business in the future! Merci encore!
Corey S.Service was awesome
JEROME G.Roy was outstanding. Friendly, helpful, Amazing service.
CHRISTOPHER S.Ron and son are friendly, accommodating, and professional.
THOMAS M.The overall experience with U-Haul was about as bad as it could be. I received a call 20 minuets before I was to pick up a reserved truck in Victor Idaho and told I was out of luck because the last person didn't return it. So with hired labor I had to quickly borrow a couple friends trailers. When I asked the U-Haul rep (in Boise) what I could do I was offer no help, no different location help, just a sorry this happens all the time. We found the location your asking about now when driving the trailers by, so we called and secured the truck your asking about. The worst part was when we drove by the location in victor where I originally reserved the truck, It WAS THERE with. big sign in the window RENT ME, so I could of picked it up!!!! You guys are a JOKE. I will only use you when their is no other options! (and tell everyone that will listen the same thing)!! So JR towing is awesome, but your not, simple as that. When people count on you, and then we pay for labor, hearing this happens all the time is just ridicules...
GREGG F.Ron is very helpful and knowledgeable ....great customer service!
ANDREW F.It is so nice to have this U-Haul location in our valley and the owner is extremely helpful and friendly.
ROGER G.Best customer service EVER!!! Ron is amazing! A pleasure to work with!!! I almost can't wait to move again! ALMOST!?!?! :)
TERESA N.It is great having a location close to us. In the past I rarely rented as I had to drive at least an hour to get a trailer....
Tab R.The folks working here made everything really simple
Jake G.Great service. Highly recommend.
RANDY M.None. They were great.
DAVID C.It was great dealing with these people.
JAMES N.Ron is spot on , the equipment was ready to go just as promised I have nothing but good to say about jr towing in swan valley for a uhaul pick up drop off location
ISRAEL S.