Évaluations des clients J S Bennett & Son Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de J S Bennett & Son Inc

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Robert L. le

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I asked for a specific return to location and was not told that location was not available - to my surprise when I got home and looked at the contract return information - it had no return to location and told me to call an 800#. I called the number and was told the location I wanted was not taking trailers and that the nearest location was 10 miles away.

Larry S. le

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Le client n'a pas laissé de commentaire.

william u. le

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Le client n'a pas laissé de commentaire.

william u. le

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Le client n'a pas laissé de commentaire.

William B. le

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Everything was outstanding, and the folks at Bennett were extremely nice. I don't know anything they could do to improve their service. I plan to rent from them again in the future.

Christopher W. le

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Nothing to improve, everything went extremely well

Jeff H. le

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Le client n'a pas laissé de commentaire.

Christopher W. le

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Nothing, everything was perfect.

Erin M. le

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Le client n'a pas laissé de commentaire.

Pat P. le

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very easy to get to and very friendly people

Michelle H. le

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The staff members who assisted me with the rental and the loading of the trailer to my vehicle were helpful. They made the process easy as well as quick to get me back on the road.

Scott S. le

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The store rep was very friendly, efficient, and helpful. The location was very busy but she took the time to tell each customer that she would be right with them. I appreciated her saying that.

John B. le

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Le client n'a pas laissé de commentaire.

michael m. le

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know was there when drop off on sat.05/11/2019

GORDON C. le

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Checked in dropped off in 20 minutes or so. Person unhooked 5 x 8 and all was goods

Tom B. le

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Le client n'a pas laissé de commentaire.

Brent A. le

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Le client n'a pas laissé de commentaire.

Susan H. le

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Le client n'a pas laissé de commentaire.

Glenn B. le

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Nice people. Always very helpful.

James Keith C. le

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Debbie did a excellent job as usually. Pleasure to deal with !

Anthony S. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Always a Great Experience! Very Professional!!

Michael W. le

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Truck Water leak information buried in rental agreement

Brian P. le

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The people at Atlantic Avenue U-Haul were great, very helpful and friendly. Will highly recommend to friends and family.

Angelo M. le

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Le client n'a pas laissé de commentaire.

Steve D. le

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Le client n'a pas laissé de commentaire.

Joseph G. le

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Always answers phone, works really well with you to make schedule work. The only place our company will rent from now.

John A. le

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This location was closed when I dropped off the truck so I can't rate it.

Tommy M. le

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this location was great the person who assisted was able to take our trailer given that we were assigned to another location. The customer service at UHaul is terrible. it took me longer than an hour to try and get my location changed, customer service is incompetent, most of them do not know where half the locations are - was never accomplished. I had to call the location myself and arrange for us to drop the trailer near my home..

Robert L T. le

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Le client n'a pas laissé de commentaire.

Steve S. le

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Very flexible and accommodating. Thanks.

Barbara S. le

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had to walk through garage to office. Was dark.

Chester D. le

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Excellent

JEFF G. le

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Great experience.... with me of the cleanest and well running truck I have ever rented

Francis S. le

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This was as easy as it could be and friendly

John H. le

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Le client n'a pas laissé de commentaire.

Ronald J. le

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Great place and friendly staff

John B. le

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The chains weren't secured properly. They were left to drag on the ground and eventually broke 2 links. Only 1 of 3 chains hooked up when reached destination

Thomas G. le

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Le client n'a pas laissé de commentaire.

Nadean C. le

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Le client n'a pas laissé de commentaire.

Glenn B. le

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They are the friendliest, most accomidating rental in the area. I would and will recommend them to everyone. Thanks again.

Sandy W. le

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Le client n'a pas laissé de commentaire.

Butch L. le

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The lady was very nice but garage not so nice.

Larry R. le

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This location was very convenient and the people were very friendly and helpful. I called Montego Bay and they were rude and unwilling to look for a cargo van.

VIVIAN S. le

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Trailer drop off only. No one in attendance.

Michael J. le

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Le client n'a pas laissé de commentaire.

Carey D. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Good customer service. Thank You

William W. le

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No drop box per se. There is a mailbox and a flap for what purpose nobody knows. Maybe if they even paint it ORANGE for a hint or a clue. If they were not there, dropping the key in there looks like a Capitol error on the person moving and running your corporation Nat the same time.

Michelle R. le

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Le client n'a pas laissé de commentaire.

George R. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Shanon V. le

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There was nobody available to turn in keys nor to direct ne in where to leave the truck. I ended up asking someone in a mechanic bay for a tow truck service. I was told to park it out front "on the line". All of the spaces were full. We ended up parking in front of parked vehicles. We made sure other vehicles could enter and exit. A little more direction would have been helpful... even with signs.

Larry M. le

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Basically a repair garage with only a few trailers, no boxes, etc. You have to walk through the dirty shop to reach the rental office. The people were helpful and friendly.

Keith L. le

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Le client n'a pas laissé de commentaire.

JOE G. le

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Debbie is always helpful and kind.

doug r. le

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Best experience i’ve Had with U-Haul from pick up to drop off.

Robert W. le

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Le client n'a pas laissé de commentaire.

Cecelia N. le

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The lady at the desk was knowledgeable and helpful.

SHAWN C. le

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Le client n'a pas laissé de commentaire.

Christophe L. le

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Le client n'a pas laissé de commentaire.

Joseph D. le

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The drop off location was not open. They were on vacation the week that we dropped it off.

Chris C. le

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Drop-off after hours only

Christopher M. le

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Le client n'a pas laissé de commentaire.

William P. le

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This was the third pickup location that we had to go to, The original dealer switched the pickup location on us at the last minute, The second dealer was very helpful but the truck on our order number was gone. He didn't know where it was. He was able to refer us to the J S Bennnett and Sons. All of this confusion cost us in terms of time wasted in getting the move underway. The lady at Bennetts was very efficient and courtious in spite of the fact that she seemed to be under staffed.

chris L. le

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Debbie provide outstanding customer service and was very knowledge about the trucks and the local storage facilities. I would recommend outfitting the trucks with BLUETOOTH and backup cameras -- split screen back-up cameras one for the lower portion of the truck, and one for the upper portion of the truck

Tye W. le

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Le client n'a pas laissé de commentaire.

Bill G. le

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Le client n'a pas laissé de commentaire.

Martha S. le

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Having someone there would have helped. You need to indicate more clearly on your website that it has to be dealt with all online. It was starting to rain, and it was super confusing. We were not the only ones waiting for someone who never showed up, because we were all waiting around, wasting valuable time.

Bruce V. le

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Very courteous staff, good supply of moving boxes/blankets.

Robert T. le

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Le client n'a pas laissé de commentaire.

Joseph G. le

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Super nice people. Couldn’t ask for anything more in an experience. She put us in the perfect size truck. Was fast with getting through paper work.

STEVE D. le

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Le client n'a pas laissé de commentaire.

Joesph S. le

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Convenient location.

Todor G. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Steve D. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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Make sure you confirm pickup during working hours because places are closed on weekends and you may have trouble reaching someone if you have a problem.

Ronald M. le

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Rented the 4x8 trailer. It was clean and I waa surprised how much it actually held.

lori A. le

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Cluttered lot with little direction. Staff was very unfriendly...no smiles or greetings. No full sentences spoken. Personnel may have been having a bad day...who knows?

Jed E. le

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Le client n'a pas laissé de commentaire.

Christopher W. le

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Nothing, everything went perfect.

Thomas C. le

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Le client n'a pas laissé de commentaire.

Marya F. le

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Nothing !

Terrance G. le

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The truck was really hard to start, and in lower gears, sounded like it was going to explode.

Jed E. le

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Le client n'a pas laissé de commentaire.

Walter C. le

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Le client n'a pas laissé de commentaire.

Todor G. le

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Le client n'a pas laissé de commentaire.

douglas j. le

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Nice guy.

Charles B. le

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Le client n'a pas laissé de commentaire.

charles l. le

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Lovely young lady. Very friendly and professional!!!!!!!! This is the way customer service is supposed to be. A+++++++++++

Deanne M. le

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They did not have the fillet as selected on line.

WALTER G. le

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I’m very upset. I rented from your location in Milton where I live. The morning of my pick up date I was told my truck was taken over the weekend and you had one in Millville. That was almost an hour each way, totallying 4 hours of my time and added 52 miles to my charges. I think at a minimum those miles should be deducted from my bill. Please get back to me concerning my request. Walter Gagliano Ps you might note I’m a fairly regular customer and there are other firms I could use for my rental needs

Sylvia A. le

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Le client n'a pas laissé de commentaire.

Janet R. le

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Very poor experience with U-Haul. I made original reservation for a 10-ft box truck with ramp (which U-Haul agent assured me it had), only to find the 1- ft trucks do not have ramp. They didn't have 16ft truck available. Went to 2nd location, waited 20 min on hold with UHaul, to find no truck available there either. Got agent on phone, who tried to be most helpful. I made 2nd rental agreement for THIRD location 20 miles farther. Was assured all info transferred from first reservation (i.e. the appliance dolly). Got to 3rd location = NO appliance dolly. And no offer to help me beyond "sorry" from either location. Had to find appliance dolly for myself from another place in Delaware, and then another place in Washington, NC. To add insult to injury, got charged for added mileage incurred while trying to locate, pick up, return, appliance dollies needed to move appliances. Why wouldn't they be available at every uhaul location?

Kevin M. le

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This was perfect! The woman whose name I forget was very helpful and answered my questions on the phone. She was way more helpful than the 1-800 number - the wait time was ridiculous and the first person gave me very incorrect information; also the message asking customers to review was annoying, especially when it was repeated over and over again for th 18 minutes it took for someone to pick up. Anyway, the Millview, DE staff and location were terrific!

Marya P. le

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We have used this location many times and we are treated like family. They are professional and warm welcoming. They make sure we have everything we need and are willing to accommodate us in any way they can. GOOD PEOPLE !

JOE G. le

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Le client n'a pas laissé de commentaire.

William r F. le

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Le client n'a pas laissé de commentaire.

Bernie S. le

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Le client n'a pas laissé de commentaire.