Customer Reviews for Jackie28 Boutique
(U-Haul Neighborhood Dealer)

Rating:

1.0

The place is a Zumba/ weight loss "clinic" and the guy in charge of the business ignored me and the customers behind me as well because he was going to give a Zumba class and he left and started dancing, ZERO advice or pointing to the right direction, I arrived on time to pick up the truck because I was supposed to load by appointment some merchandise and I ended up been late to pick up my merchandise because this unprofessional place. Very frustrating and stressful situation, plus I got the truck and was low on engine oil, not good for a 9hr trip with limited time.

Rating:

1.0

Worst experience ever

Rating:

4.0

Improve app updating, couldn't upload pictures because the app reloaded then skipped the step

Rating:

5.0

Good day with yruvk

Rating:

5.0

I didn’t get the dollie I ordered nor did I get a refund for it. Please refund.

Rating:

1.0

It is all self service because it is a sunny spot it’s impossible to take the photos they ask of the vehicle and get approved via the app spend 45 minutes with customer service to pickup and another 30 to drop off was such a hassle. Not to mention the equipment I ordered wasn’t even in the vehicle.

Rating:

3.0

When I made my reservation online I chose the drop off location on Plano Pkwy. The lady at the pick up location changed it to Royal Ln which was 20 minutes away from where I was moving to but didn’t say anything about it. I didn’t notice until it was time to drop the truck off. The Plano Pkwy would have only been 5 minutes away.

Rating:

2.0

The passenger mirror was held on with tape. Furniture and junk were on the sidewalk where you pick up. You moved my reservation three times before check in. Then There was problem with check in so I had to call in order to finish picking up my truck. Overall I got what I needed done, the person I spoke to on the phone was very helpful and professional.

Rating:

5.0

Excelente