The van had just been returned very shortly before we rented it, and it had not had a chance to have been gone over, so the window washer fluid was empty, there was a little tiny the driver side visor was missing. Maybe not major things, but things we thought were important. The folks that were working were very friendly and polite, and great through the reservation and paperwork process. I think it was just a really fast turnaround.
Rita B
Customer Reviews for Jackpots Furniture and Mattress
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent.
MICHAEL STodd was friendly and a great resource for my move. Would definitely rent a truck from that UHaul location again!
MONICA POui
MICHAEL SI was scheduled to return it at one place & then it changed to another day of. I returned it on time & the place was closed despite the sign saying they should be open for another hour. There was a sign on the key drop off box saying they could not take my drop off. I called and they forced me to drive back the way I came to another location. Then proceeded to charge me >$15 for fuel. Fuel that I only used cause yall had me driving all over town. I am requesting a refund
Isaac Mhad to go an extra few miles to drop off due to the hurricane and closed roads...I thought U-Haul could have shown a little grace...
CHARLES BVehicle had electrical issues and the gentleman that gave me the rental truck miss quoted the price for mileage.
CHRISTEN BI've rented numerous times in the past, this was by far my worst experience. I completed the check in online to speed the process, when I arrived the lady at the counter asked if my phone said "pick up your key". I said it did not so she stated I did it wrong then I walked through the entire process again with her. She stated the truck was less than a quarter tank and I was given $5,25 off, fact is the truck had an eighth of a tank and it took $25 to get it to a quarter! This truck was the worse I've ever rented at uhaul and looked like it was pulled from a salvage yard riddled with tape and fiberglass repairs. No at all what I expected from uhaul from past experience from a customer service or product quality perspective.i'll tent again, definitely not from this location.
SINASI SPor mi todo bien
LUIS LVery nice staff
michael lExcellent customer service after dealing with terrible reservations reps for a previous U-Haul booking. They were able to get me on my in minutes and ease a stressful morning.
OSRIC HNew van, great dealer, would recommend him to anyone.
Shep WManager that helped me was really friendly
Joseph DUhaul broke down
JESS CGreat people work here; friendly/helpful/polite.
ODEN OPut keys in lockbox.. great location
denise bVery friendly and did the transaction quickly and efficiently.
Mary HEverything is good
Retha AThe process for truck share isnt well done via the uhaul app. This caused some confusion when i picked up the truck. The app kept freezing, issues with the location then after i checked in basically made me do the process over and over until i actually logged into the truckshare portion via the website which then gave issues but finally allowed me to get the truck.
Roxanne EJust an empty lot but it was really easy to park and go.
David ONothing at all everything is good and ready for service.Thanks
curtis g❌❌❌ JACKPOTS FURNITURE (GREER SC) DO NOT RENT UHAUL HERE STAY AWAY DO NOT WASTE YOUR TIME EXTREMELY BAD EXPERIENCE THESE FOLKS STOLE MONEY FROM ME IT IS THAT SIMPLE & I RECOMMEND YOU RENT AT A LARGER MORE RELIABLE VENUE IF YOU DONT BELIEVE ME GO VISIT THESE HILLBILLIES YOU'LL SEE
Adam SThe people were great!!
Phillip BMake sure trucks is checked in and everything working properly. Spent 1 1/2 hours trying to get door down and could not dispose of old appliance because of time working on truck myself. Cost should be reduced because of this..
William RNothing everything was fine Thank you
Delorise KGetting the rental was much quicker than previous experiences, Thanks!
Tony TFriendly folks, had exactly what i
David PThe staff at Jackpots were professional, personable, and extremely helpful.
Randy LGuy was very professional 5 star
MAE WI can't open my bill to see how much it is I got a PDF and it won't open I downloaded six times and still can't see it
Mary DThe gentleman there was very kind and friendly, this location deserves a 10Star!!
TONIA MThe staff was very friendly and informative. Great experience.
Yvette GThe app is horrible, made the process so much longer. The gentleman inside was super nice through!
Kimberly RCustomer service at Jackpot location in Greer SC is excellent. There is no other location I'd rather do service with. Process was easy and efficient.
Phyllis sNot only was the customer service excellent, but when I returned the U-Haul pickup truck, Jackpots Furniture and Mattress actually arranged transportation for me to get home. Excellent customer service is often more important than the product being sold, and Jackpots Furniture and Mattress went far beyond the extra mile to meet my needs.
THOMASJ ZFriendly people and the had me out the door is 5 minutes, maybe less.
Edward SBeginning to end UHaul made the experience as pleasant as possible!
Brandon KThe truck was complete dirty inside, there was milk spilled all over the windshield, had a bad odor inside the truck, the rest was fine.
pedro jEverything was great!! Wonderful customer service!!
Marlo GNO HASSEL, NO WAITING. GOOD EXPERIENCE
Tommy BTodd was very helpful with the rental and explained everything to a tee! Will be back when needed again
Robert SNothing, This was my most satisfied experience with UHaul and I will be using this location for any other needs I have.
Sara BThe truck had an enormous crack in the windshield as well as two different spots that were broken. The left mirror was shattered and would not stay in place so I couldn't see traffic on the drivers side.
Wanda FWonderful people to have gotten to meet! Very friendly and helpful. Truck was great. Made the move so much easier.
john mEverything was great! Eep up the great service
David MUnfortunately, these questions do not ask about the entire U-Haul. It does not ask about my reservation itself, WHICH WAS CANCELLED BY UHAUL. I ONLY FOUND OUT WHEN I WENT TO PICKUP THE TRUCK, AND I WAS TOLD IT HAD BEEN CANCELLED. I RESERVED ONLINE A COUPLE DAYS EARLIER, I PAID IN FULL, WAS GIVEN A RESERVATION NUMBER, PICK-UP DETAILS, ETC. WHEN I ARRIVED, I WAS TOLD THEY HAD NO RECORD OF MY RESERVATION AND IT WAS PROBABLY CANCELLED BECAUSE THEY HAD THE SAME TRUCK GOING TO NJ THE NEXT DAY. AT THAT TIME I FELT I WAS OVER A BARREL, I NEEDED A TRUCK THAT DAY AND TIME. I HAD TO RENT ANOTHER TRUCK, WHICH WAS BIGGER (THE ONLY ONE AVAILABLE) AND MORE EXPENSVIE THAN WHAT I ORGINALLY RESERVED AND PAID FOR! i I WILL NEED TO RENT MOVING TRUCKS IN MAY AND AUGUST THIS YEAR TO MOVE MY CHILD FROM COLLEGE - THERE IS NO WAY IN THE WORLD I WOULD EVER RENT FROM UHAUL AND I DONT RECOMMEND YOU DO EITHER. I contacted Uhaul 3 weeks ago and they have not responded, so I'm leaving this here.
tammy b