Location service was great. Uhaul however needs to make major improvements in their system! If you make a reservation online you should have a reasonable expectation that the equipment will be available! I was forced to drive 70 miles to get a truck that was reserved a week earlier! Then you had the nerve to charge me for a whopping 3 gallons of gas for the tank not being exactly where it was when I picked up the truck!
Terry R.
Customer Reviews for Jacksons Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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This location was closed when I dropped the trailer off. I checked it in over the phone with no problems and received a receipt by email in a couple of hours.
PAUL H.I feel that the location was great, UHAUL held up my rental but saying I owe money from a rental back in 2018, that I filled the truck back up before I dropped it off at the center and the guy told that everything was good when I came in; I parked the truck the same night I rented it and I followed up the next day to make sure everything was good.
Horace M.More payment options.
Kerisa W.