Évaluations des clients J&D Auto Repair
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de J&D Auto Repair
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Richard G. le
Truck leaked and got a majority of my boxes wet. Making the move take 2-4 hours more then planned.
STEVEN R. le
Availability for moving and storage supplies.
Lana L. le
The guy was very polite and helpful.
Paul F. le
Thanks for the help on short notice
Joelle E. le
I was overcharged for extra furniture pads and 25 for cleaning. When we left the truck everything was cleaned out. We normally rent directly from Uhaul this is the first time we have rented a truck from a 3rd party and the very last time we do.
david F. le
best service ever got from a rental company fast cheap no hassle
Yaakov S. le
They were very accommodating, in so far as, I was delayed more than 3 hrs past the planned pick-up time. I was slightly disappointed to have to go to a 2nd location, just because they didn't have the furniture pads I had reserved. [Also, I was surprised and disappointed to learn that the chains were so worn and rusted, that they had to be replaced upon arrival at my destination.]
Frank B. le
Very friendly
Yanira C. le
Online process is always HORRIBLE, checking in using mobile sucks, theycan never verifying people and give hassle, which takes long it took 36 mins for online help which then cancelled my reservation and had to finish in store luckily they were open ...
Bruce H. le
Excellent experience. No issues.
Scott G. le
We were very impressed with the customer service at this location.
fred L. le
Return parking after hours can be a challenge at this location.
ERICA P. le
None
Karen G. le
The program needs to allow for changes, when I tried to go back and add my DL pics it would not allow me to. I don't remember seeing anything prior to arrival that it would take me 15 - 20 mins to get set up.
Thomas C. le
Hard to get out of in a truck. Very crowded
AARON H. le
Didn't get code to lock till way after check- in time
Melina S. le
Truck needed a new transmission. Would get stuck in low gears
Robert D. le
need more lights for nighttime drop-off
FRANCIS O. le
The staff a J and D were extremely professional and courteous. Keith thoroughly and patiently went over all of the features of the U-Haul van that I was renting. I was able to complete the small moving job, for which I needed the rental, conveniently and at a reasonable price.
Hans T. le
J and D Automotive is the most honest place I have used in all of the NYC area for car repairs and my rentals. Keith and Jamie are wonderful in being careful, methodical, prompt, and courteous in all their dealings. I will add a few "rental miles" to my U-Haul to rent from them. I'm not surprized they are now my favorite U-Haul renter as well.
Brice G. le
I attempted to fill the truck up to 3/4 tank with gas and the auto shutoff at the gas station kept kicking in. I was assessed a fuel charge despite doing my best to fill to the correct level. The trucks seem to be very sensitive to heat when filling up. It was also very difficult to determine where to park after hours at J&D auto repair.
William V. le
Good service, first time I used my phone to rent a truck, it was easy. I have rented u haul trucks in the past and waited over 30 minutes for the customer service representative, this is a more efficient way to go. Thanks!
Hoyle L. le
They charged us extra for gas even though we have a picture proving we put extra gas in the tank before returning
george M. le
All went well. Working a good rate with me was a big help.
julio J. le
Exellent customer service.
Mendel P. le
Have all the equipment.
Diana G. le
My issue was with the UHaul dispatch which didn't coordinate my pick up of the truck and so I had to go to 2 locations in order to pick up the truck
greg M. le
Here’s the problem, the reservation slip I haul provided gave a different location to pick up the truck. Just a complete mess in the reservation process. I am incline to not use I haul again. Take a look at my reservation and what u said the pick up location was... see your reservation email to me.
jim M. le
He made it so easy to pick up the trailer. Will definitely use him again. The outlet at Yonkers was the worst. You need to get responsible intelligent representatives as you have at JD’s.
Nancy S. le
Reserving the right truck for my needs was fast easy inexpensive and a pleasure! Everyone was helpful pleasant and a pleasure to work with. Would highly recommend UHAUL to friends and family! Thank you.
Larry M. le
Fantastic pick up and drop off
John F. le
Perfect
Jean Claude F. le
Everything seems to be ok.
Wilson F. le
Great service
laila B. le
I payed for a hand truck and the agent forgot to put it in the truck. Had to go back hours later to get it.