Le client n'a pas laissé de commentaire.
luis R.
Customer Reviews for J&O Fast Fix
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The Truck wasn't clean, it had an awful smell, like someone had transported animals... I was charged one day extra I only rent it for one day.
Abdelkader G.Nothing everything was excellent !!!!
Michael B.Truck selected was double booked. As I was checking in and after the app had me confirm the truck number. Someone drive off with it. The app was hung up waiting for the app to confirm my secondary contacts. We made the secondary truck work, but it was smaller and not everything fit. Would not recommend the app for booking trucks. Had I gone in when I arrived, which was before the other individual I would have had the truck.
Megan C.When I picked up my truck, there was trash from the previous person inside. In the cup holder I found a used face mask, and a paper towel. Wedged In between the middle and passenger seats there was an empty water bottle. I removed the garbage as to not incur an additional fee with my own rental.
Nicholas A.Great service
luis R.Nothing really. Friendly service and the truck was fine.
David S.Awesome customer service. Definitely recommend using this location.
Micah G.Owner was very helpful and friendly. He was very accommodating and provided prompt answers and service.
Robert S.I have a little difficulty with online check in having issues with how to pick up the truck secondly before returning there is a couple instructions that was not mentioned during the rental process. It's not a big deal for me but for others probably. My suggestion after confirming rental all instructions should be mentioned that might take a couple minutes and might required a couple picture so the rental person is aware. Over all I'm satisfied with the returning process because a couple picture that was taken give you a peace of mind it's like a DIY process.
Dominick A.I was told that I would pick up at one location when I reserved the trailer. The night before I got a phone call that I had to go to another location and the pick up time was different. The reason was that the first locations trailer was broken. This change was made difficult as it's was farther away and 1 and 1/2 he earlier. The trailer should have been driven to the set upon location. This had no issue with this location!
LAWRENCE A.Great experience.
Daniel P.bon
miguel V.Things left over in the van made me doubt it was properly cleaned beforehand. Somehow the odometer read I traveled a whole 60 miles within the city when I live only 10 miles between my destination. The tire pressure on one tire was low. Not coming back here when I have to go through the stress of both moving and now dealing with overcharges on a rental van.
Noelle F.I don't appreciate being charged for extra miles that I don't have proof of when all the truck did was go from one shop to my home to the shop to get my car and the to the apartment in Allentown then straight to drop off destination. Especially when I put 30,00 $ off gas in the truck and have the receipt to prove it, BECAUSE I KNOW ABOUT VEHICLES IN THE WINTER, NO GAS IN IT WILL FREEZE THE GAS LINE! IN TOP OF IT WHEN I SPOKE TO THE MAN HE WAS VERY RUDE! I ALWAYS USE U HAUL, BUT THIS IS MY LAST TIME, I WILL USE A DIFFERENT COMPANY FROM HERE ON OUT. YOUS WANTED YOUR EXTRA MILEAGE MONEY, THEN I WANT MY EXTRA GAS MONEY I PUT IN SINCE WHEN I GOT THE TRUCK IT WAS AT 1/8 OF GAS AND I LEFT IT AT A HALF OF TANK. I TAKE CAR OF MY CARS.... SO YES, THAT'S A HABIT. BUT YOUR GONNA RIP ME OFF, I WANT MY GAS MONEY BACK! AND I WILL CONTINUE TO BUG YOU EVERY DAY UNTIL I GET MY MONEY BACK. TRYING TO BE NICE CAUSE THAT'S WHO I AM, NEVER AGAIN! I EXPECT A REFUND OF 20,00 $ IN MY ACCOUNT. I DIDN'T COMPAIN ABOUT THE FOOD UNDER THE SEATS, BUT I'M COMPLAINING ABOUT MY EXTRA MONEY I PUT IN THAT GAS. EXTRA MILES MY ASS, THEY CALCULATED WRONG, NOT ME, I SAID ALLENTOWN, THEY DIDN'T ASK ME WHAT ADDRESS I WAS GOING TO! SO HOW THEY COME UP WITH THE CALCULATIONS ANYWAY. SO... UNTIL I GET REIMBURSED FOR MY GAS, YOU WILL HERE FROM ME EVERY DAY.
Sandra R.The Office was very clean and the Associate was very nice however, the truck was covered with ice and snow that I had to remove prior to using this rental.
Suzanne V.Worst experience with U-Haul I have ever had. It has been over a month now and I still have not gotten any remedy to this experience. I have been trying to talk to a guy named Clay Breece but he will not respond at this point and will not call even though I have requested him to call me numerous times. I am still waiting for someone to call me about this terrible customer service experience.
Zach D.J&O is my go-to spot!
Tyson D.bon
erick C.Perfect
Aridio P.good location
ashley P.excellent
JOSE R.excellent
BELGICA C.The truck I ordered wasn't ready because there were no keys they did accommodate and give me a larger truck for the same price but the truck was not in good running condition poor brakes poor steering just beat
Ronald K.Good service,excellent service very professional
yonothan S.The staff was friendly, efficient and proactive. The van was filthy dirty.
Jennifer B.They were very helpful & very reliable. I would definitely use them again.
Jennifer M.Have to have a full gas tank it's was half way
Anthony B.I will definitely come back here to rent. The gentleman that was at the desk was great. I will recommend them.
Joseph C.Amazing customer service in both locations. Very welcoming and genuine people.
JOHAN L.muy buen servicio del sr.julio recomiendo este lugar para lo que necesiten
MOISES P.Excellent
THERA A C.GOOD
ELIZABETH R.The service was amazing definitely a family atmosphere. Would use their services again and will recommend them
Wanda F.The location doesn't speak English, they were rude when we picked the truck up. The truck also leaked water all over our boxes and luggage
Jason W.GOOD
FRANCISCO R.Customer service was excellent very accommodating. The location was easy to get to ppl were very friendly. The truck was in great shape drives well. I highly recommend this location for anyone in need of a uhsul rental
Lynn C.Dolly was ordered but was not in the truck. Also mobile approval for check in took 30 minutes, which is way too long. Maybe uhaul should ask for some of the information beforehand
Peter N.The truck was dirty and the did not have the furniture pads but charged me for them when they said they wouldn't.
Sandra H.very good service very good location definitely use the services again
IDVIA D.very good excellent costumer service
ariel H.GOOD
AMBER H.good location
francisco P.GOOD
DULCE L.bon
MENGO M.good location
ariela C.Great customer service and good personal
luis R.good locality, very prefesional, good costumer servis
jullet E.VERY PROFESSIONAL GOOD LOCATION
Francel J.GOOD
francisco P.Excellent
jose B.Great Guy,customer service easy to deal with great location, will definitely recommend him for future rentals.
Bruce T.bon
francisco T.GOOD
oneil C.very good service very precional very good locality has very good parking for vehicles
Mamdou D.muy buen serviciop
billy F.