Not sure what they are trying to pull off but the mileage when I pick the truck up was 90583 and when I dropped it off it was 90600. My invoice came stating I drove 32 miles and the odometer reading is not accurate to what it actually is. Also there was multiple empty bottles left in the truck.Larry W.
Customer Reviews for J&O Fast Fix
(U-Haul Neighborhood Dealer)
Pour nous contacter
Allentown, PA 18103
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 3h pm
- Dim : 9h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jannie B.
The attitude of the person in desk! So rude and unprofessional and the store is a mess and just not trustworthySolimar N.
Le client n'a pas laissé de commentaire.Elia J.
East processMario C.
Everything went well. The only complaint is that I was way overcharged. I started with 76646 and ended with 76689. The place I was going back and forth twice was only 4,6 miles. But because the automated system had 76584 in the preform before leaving in it and the place literally closed when I left. I couldn't change it. It told me to contact the place. Which was closed. I ended up paying as if I drove it 100 miles. Which was actually like 20. Way over paid. Please check everything before leaving.wilfredo R.
I booked a Uhaul and then got a call that it wasn't available at the location I booked. Unsure why the system would let me book it when it wasn't available. I had to drive further to get what I needed, which is then extra money because of mileage.SARAH K.
More best serviceEurys S.
Le client n'a pas laissé de commentaire.Jesus H.
first of all, i booked a 15' truck but just because I reached the location to pick it a couple of hours late, my reservation was canceled. I got no phone call or text from uhaul before cancelling my reservation. uhaul must have checked with me first. and the 10' truck that I took was in a pretty rough shape. also I was charged total 80usd for a 10' truck with around 40 miles driven. that really seems expensive for this deal.Damanjeet S.
Le client n'a pas laissé de commentaire.Freddy M.
Le client n'a pas laissé de commentaire.Arielis A.
Van had location owners items In it. Had to ask them to remove. Van was dirty inside.Jason M.
Le client n'a pas laissé de commentaire.Juan P.
Le client n'a pas laissé de commentaire.steve B.
Le client n'a pas laissé de commentaire.Yadira M.
Lack of Communication smhAntoine E.
Le client n'a pas laissé de commentaire.Cadido R.
Le client n'a pas laissé de commentaire.Anlleli P.
Le client n'a pas laissé de commentaire.Wilfredemir M.
The location was easy to find. But I rented a uhaul 2 days in a row. First day I got a 9 ft cargo van. That was GREAT LOVED IT PERFECT!!. Second time not so great tried to rent the Same truck but they didn't have it available so I REGRETTABLY rented the 15 ft what a mistake!! It was dirty! Drove horrible , the fuel level and odometer were WAY OFF. Plus when I did the contact free 24/7 rental both time the second time I had to go in and wait in line for something I easily did on the website the previous day. He even tried to overcharge me !Amy Q.
Costs were high. I had asked for a truck in the town I live in. I had to drive 14 miles just to pick up my truck. Just too much money for 6 hours with a truck.Laura H.
Le client n'a pas laissé de commentaire.Lina C.
Le client n'a pas laissé de commentaire.luis R.
Le client n'a pas laissé de commentaire.Joaquin N.
The Truck wasn't clean, it had an awful smell, like someone had transported animals... I was charged one day extra I only rent it for one day.Abdelkader G.
Nothing everything was excellent !!!!Michael B.
Le client n'a pas laissé de commentaire.Deborah R.
Le client n'a pas laissé de commentaire.Franklin L.
Truck selected was double booked. As I was checking in and after the app had me confirm the truck number. Someone drive off with it. The app was hung up waiting for the app to confirm my secondary contacts. We made the secondary truck work, but it was smaller and not everything fit. Would not recommend the app for booking trucks. Had I gone in when I arrived, which was before the other individual I would have had the truck.Megan C.
When I picked up my truck, there was trash from the previous person inside. In the cup holder I found a used face mask, and a paper towel. Wedged In between the middle and passenger seats there was an empty water bottle. I removed the garbage as to not incur an additional fee with my own rental.Nicholas A.
Le client n'a pas laissé de commentaire.Melvin B.
Great serviceluis R.
Nothing really. Friendly service and the truck was fine.David S.
Le client n'a pas laissé de commentaire.Nabil M.
Awesome customer service. Definitely recommend using this location.Micah G.
Le client n'a pas laissé de commentaire.Amanda T.
Owner was very helpful and friendly. He was very accommodating and provided prompt answers and service.Robert S.
I have a little difficulty with online check in having issues with how to pick up the truck secondly before returning there is a couple instructions that was not mentioned during the rental process. It's not a big deal for me but for others probably. My suggestion after confirming rental all instructions should be mentioned that might take a couple minutes and might required a couple picture so the rental person is aware. Over all I'm satisfied with the returning process because a couple picture that was taken give you a peace of mind it's like a DIY process.Dominick A.
I was told that I would pick up at one location when I reserved the trailer. The night before I got a phone call that I had to go to another location and the pick up time was different. The reason was that the first locations trailer was broken. This change was made difficult as it's was farther away and 1 and 1/2 he earlier. The trailer should have been driven to the set upon location. This had no issue with this location!LAWRENCE A.
Le client n'a pas laissé de commentaire.Jenny K.
Le client n'a pas laissé de commentaire.Ashley F.
Le client n'a pas laissé de commentaire.LORI L.
Le client n'a pas laissé de commentaire.luis R.
Great experience.Daniel P.
Le client n'a pas laissé de commentaire.juan C.
Le client n'a pas laissé de commentaire.yereli F.
Le client n'a pas laissé de commentaire.allison M.
Le client n'a pas laissé de commentaire.Jose T.
Things left over in the van made me doubt it was properly cleaned beforehand. Somehow the odometer read I traveled a whole 60 miles within the city when I live only 10 miles between my destination. The tire pressure on one tire was low. Not coming back here when I have to go through the stress of both moving and now dealing with overcharges on a rental van.Noelle F.
I don't appreciate being charged for extra miles that I don't have proof of when all the truck did was go from one shop to my home to the shop to get my car and the to the apartment in Allentown then straight to drop off destination. Especially when I put $30 off gas in the truck and have the receipt to prove it, BECAUSE I KNOW ABOUT VEHICLES IN THE WINTER, NO GAS IN IT WILL FREEZE THE GAS LINE! IN TOP OF IT WHEN I SPOKE TO THE MAN HE WAS VERY RUDE! I ALWAYS USE U HAUL, BUT THIS IS MY LAST TIME, I WILL USE A DIFFERENT COMPANY FROM HERE ON OUT. YOUS WANTED YOUR EXTRA MILEAGE MONEY, THEN I WANT MY EXTRA GAS MONEY I PUT IN SINCE WHEN I GOT THE TRUCK IT WAS AT 1/8 OF GAS AND I LEFT IT AT A HALF OF TANK. I TAKE CAR OF MY CARS.... SO YES, THAT'S A HABIT. BUT YOUR GONNA RIP ME OFF, I WANT MY GAS MONEY BACK! AND I WILL CONTINUE TO BUG YOU EVERY DAY UNTIL I GET MY MONEY BACK. TRYING TO BE NICE CAUSE THAT'S WHO I AM, NEVER AGAIN! I EXPECT A REFUND OF $20 IN MY ACCOUNT. I DIDN'T COMPAIN ABOUT THE FOOD UNDER THE SEATS, BUT I'M COMPLAINING ABOUT MY EXTRA MONEY I PUT IN THAT GAS. EXTRA MILES MY ASS, THEY CALCULATED WRONG, NOT ME, I SAID ALLENTOWN, THEY DIDN'T ASK ME WHAT ADDRESS I WAS GOING TO! SO HOW THEY COME UP WITH THE CALCULATIONS ANYWAY. SO... UNTIL I GET REIMBURSED FOR MY GAS, YOU WILL HERE FROM ME EVERY DAY.Sandra R.
The Office was very clean and the Associate was very nice however, the truck was covered with ice and snow that I had to remove prior to using this rental.Suzanne V.
Le client n'a pas laissé de commentaire.PATRICK M.
Worst experience with U-Haul I have ever had. It has been over a month now and I still have not gotten any remedy to this experience. I have been trying to talk to a guy named Clay Breece but he will not respond at this point and will not call even though I have requested him to call me numerous times. I am still waiting for someone to call me about this terrible customer service experience.Zach D.
J&O is my go-to spot!Tyson D.
Le client n'a pas laissé de commentaire.Sallie W.
Le client n'a pas laissé de commentaire.william S.
Le client n'a pas laissé de commentaire.RANDY F.
Le client n'a pas laissé de commentaire.JEFFRY M.
Le client n'a pas laissé de commentaire.ALFREDO M.
good locationashley P.
Le client n'a pas laissé de commentaire.luis M.
The truck I ordered wasn't ready because there were no keys they did accommodate and give me a larger truck for the same price but the truck was not in good running condition poor brakes poor steering just beatRonald K.
Good service,excellent service very professionalyonothan S.
Le client n'a pas laissé de commentaire.roberto R.
Le client n'a pas laissé de commentaire.Herman S.
Le client n'a pas laissé de commentaire.Amin H.
The staff was friendly, efficient and proactive. The van was filthy dirty.Jennifer B.
Le client n'a pas laissé de commentaire.Wanda F.
They were very helpful & very reliable. I would definitely use them again.Jennifer M.
Have to have a full gas tank it's was half wayAnthony B.
I will definitely come back here to rent. The gentleman that was at the desk was great. I will recommend them.Joseph C.
Le client n'a pas laissé de commentaire.Ben C.
Amazing customer service in both locations. Very welcoming and genuine people.JOHAN L.
muy buen servicio del sr.julio recomiendo este lugar para lo que necesitenMOISES P.
ExcellentTHERA A C.
Le client n'a pas laissé de commentaire.Praxedes A.
The service was amazing definitely a family atmosphere. Would use their services again and will recommend themWanda F.
Le client n'a pas laissé de commentaire.JOSE R.
The location doesn't speak English, they were rude when we picked the truck up. The truck also leaked water all over our boxes and luggageJason W.
Le client n'a pas laissé de commentaire.Karl W.
Le client n'a pas laissé de commentaire.Roberto M.
Customer service was excellent very accommodating. The location was easy to get to ppl were very friendly. The truck was in great shape drives well. I highly recommend this location for anyone in need of a uhsul rentalLynn C.
Dolly was ordered but was not in the truck. Also mobile approval for check in took 30 minutes, which is way too long. Maybe uhaul should ask for some of the information beforehandPeter N.
Le client n'a pas laissé de commentaire.danilio D.
Le client n'a pas laissé de commentaire.DESTNY V.
Le client n'a pas laissé de commentaire.ALFRED L.
The truck was dirty and the did not have the furniture pads but charged me for them when they said they wouldn't.Sandra H.
Le client n'a pas laissé de commentaire.daniela T.
very good service very good location definitely use the services againIDVIA D.
Le client n'a pas laissé de commentaire.Abneri W.
Le client n'a pas laissé de commentaire.LUIS L.