I had to call this location 4 times before I reached someone who could confirm my reservation. Upon arrival to pick up the trailer the owner of the store had no idea how to check me in to the system. He had no computer and had me call U haul to check me in. After I left I called dispatch and registered a complaint. The owner of Jawani Express then called me up swearing at me for the negative review. After hanging up on him he called back two more times. Dispatch was notified and was helpful. They asked me to message the district manager which I did twice without a return call. The equipment was good but the service was lacking.James R.
Customer Reviews for Jawani Express
(U-Haul Neighborhood Dealer)
Pour nous contacter
Buffalo, NY 14214
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 9h am à 7h pm
- Ven : 9h am à 8h pm
- Sam : 9h am à 7h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KATHLEENALICE B.
The person who was present at check out was inexperienced. The equipment had 2 pieces of broken plastic inside. Right side wheel bearing seemed loud. Otherwise everything went smoothly. Very limited availability across WNY.Paul B.
Le client n'a pas laissé de commentaire.Edward A.
Cab was dirty with chips and debris. We did not clean the chips or debris up we had no Time. The app kept failing trying to send photos, and we spent so much time trying to complete the reservation and got very frustrated. The website worked, the app DID NOT. the camera method used in the app for Android is horrible.Eldon A.
Le client n'a pas laissé de commentaire.JACQUELYNROSE R.
Thank uouDavid C.
I was overcharged! I rented an auto transport for 2 hours and was charged over $200! I will dispute these charges if I don't receive a call backChristopher P.
Le client n'a pas laissé de commentaire.Andrew D.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.Elizabeth O.
Le client n'a pas laissé de commentaire.ryan D.
The brakes on the truck were going out constantly and it was very scary driving the truck.DAVIDW JR W.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.DANIELROBERT S.
Le client n'a pas laissé de commentaire.Samuel H.
Le client n'a pas laissé de commentaire.GRANTT P.