Customer Reviews for JC Woods Construction

They were friendly and very accommodating. I will go there again

Very friendly and nice country location just off the busy highway

The couple who were there were friendly and very accommodating. Trailer was hooked up and ready in no time with no problems.

Nobody was present when I dropped off my trailer. I found a number that reached the people that run this location and was told they were at a family function and to just leave the trailer in their yard and they would check it in before the deadline.

The person in charge was very friendly and helpful. I was happy with the entire rental. It was a much better experience than other locations in my area.

Chad was very helpful. I had a fuse issue that impacted the trailer lights and he gave me new fuses to resolve the issue and get us on the road.

They do an excellent job. Very personal and customer service oriented.

He was the only person open on Sundays it’s very much appreciated thank you

we had an issue completing my online reservation at the time of pick up. but the guys at this location worked everything out perfectly. they were so very helpful. and even though my move had a very rough start, they went out of their way to accommodate me every step of the way.

Guys did a great job and were very accommodating.

Good service

Nothing great service provider and great customer service

Trailer 2739b needs attention to door and latch but other than that awesome ppl to help with anything needed to be done

Best service yet.

Doesn’t need any improvements.

This was the best customer service I have ever had renting uhaul trucks. Jason was friendly and professional. I will always go back to them in the future, as well as, recommend them highly. They are top notch and the best.

They did not check my Uhaul in immediately and I was charged for an extra day and a cleaning fee for the uhaul that I picked up disgusting. I am very disappointed in my experience and will not rent another uhaul because of the nightmare the whole experience has been.

Awesome ppl love renting from chad and heather they always know how to make you feel at home or close to it

Impressed on how easy it was. Polite and very helpful

This guy was awesome and very efficient and knowledgeable and helpful.

Great that they were open on a Sunday to return the trailer.

I had to call the Corporate Uhaul number because I locked the keys in the truck. A number from Arizona called be and she was very rude. She told me I was out of luck. She offered no help and told me to figure it out on my own.

The attendant took the paperwork with the damage bumper indicated but still charged me$782.13 for a damaged bumper. I have photographs of the damaged bumper prior to leaving the Uhaul lot in New Orleans. I would like a call back from Uhaul regarding this claim.

He was very helpful and made sure that I would not be charged for the fender. He also talked with Shooters Alley person to help them in the future

Nothing! Service was amazing and Chad and his wife were very friendly and helpful. I will definitely be renting through them again!

They were very nice and accommodating

N/A

This location was friendly and prompt Giving me up to date answers to all my questions I would recommend this location to anyone and plan to do so They helped me out tremendously Thank you again!!

I need my refund though

She was very friendly and jumped to help us.

Amazing experience!! Very friendly and helpful employees that were very knowledgeable and made everything run smoothly!! Best experience I’ve ever had with a uhaul company or any car rental hands down!

Very friendly & efficient

The representative here was excellent and very helpful.

Good experience. Very friendly

The gas meter was messed up. I got it to half way I put in 5 didn’t move put 10 more in it didn’t move then put 5 more in it and it shot way up! Not really fair.

We received excellent service! The staff was friendly and kind on Christmas Eve! She went out of her way to accommodate us! I would highly recommend this location!

Once again...very helpful and polite.

My original pick up location was supposed to be mobile highway in Pensacola Florida for a 10’ truck my rental was reserved and paid for only for me to arrive and be told they gave away my truck by accident I had to drive 45 mins to another state to get a truck and they only had a 26’ which was way too big for what i was moving but had no choice as I was leaving that day. I was highly inconvenienced and put behind schedule especially moving with a 6 week old child. I was put in contact with the regional office where I was advised that I would receive a call back and I did not. I dropped the truck off and wa charged an extra day on top of all this!!! This had to be the worst rental experience I’ve ever had and I will be sure to let everyone know how terrible my service was here if this is not rectified to my liking.

Happy to find a location open on Sunday

I wouldn’t change a thing

Agent couldn't have been nicer or mor cordial. He explained everything to me. He hooked it to my vehicle and was such a gentleman which is hard to find in this day an time.i will use him again as I am planning a move out of state in January.

Friendly, courteous and great service.

Excellent service

Nothing

Great service and availability. No improvements at this time.

Chad & Heather Woods are great folks, all went smooth! They helped me find the right people to help unload truck! The Woods sent over an upstanding man (Stephen) who was very kind and helpful.Thank You All so much, Made a new start here very easy.

Great experience. Due to a misunderstanding from pick up location staff was accommodating and fixed the issue right then and there. No hassle

1 dollar a mile is just to much

Everybody was very helpful and knowledgeable.

Nothing

People at pick up st jc woods were wonderful!