Évaluations des clients Jeffersonville Shell

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Jeffersonville Shell

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leslee C. le

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was over charged , they charged me for insurance I didn't ask for only had it 1 hour and charged over 70.00 NOT HAPPY

sherry P. le

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Le client n'a pas laissé de commentaire.

Eric C. le

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Make sure you don't take advantage of your customer when you system won't except a different drop off location.

Elizabeth L. le

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I used the U Haul app to schedule a 26 foot moving truck. When I arrived on 8/10/19, I was told the “guy on the night shift” had already rented the 26 foot, even though i had already scheduled it and the app said it was ready for pick up at 9:00 am. Instead we were given the only other truck there, a 20 foot. The guy working (Luxury? ) did apologize and take $10 off. But being forced to use a smaller truck made us take an additional trip and use up more time and money. I would recommend this location actually give paying customers what they asked for.

Cheryl C. le

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I would like to see the trucks with lower steps maybe 1 or 2 to be able access the truck. It was very difficult to get in even with a step stool. I personally won’t be using u-haul again because of this problem.

Heidi C. le

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The trailer was not at the location i was told it would be. I had to drive 20 mins to and from the new location and it took a long time to process the pickup. Also my drop off location of choice could not be input correctly for some reason. Had to drive to a drop off further than the closest to home. The trailer itself was fine and the high sides were nice feature.

Rebecca B. le

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He was busy aith store customers

jason M. le

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The vehicle was new and in good condition but the foot wells had a lot of dried mud in them. That was the only issue.

Tricia H. le

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I made this reservation a couple months in advance. There was no truck ready at the location I reserved it for. The extra miles put me over my limit.. By the time I received the truck, my help needed to leave, which put me over a day, adding $40. The hand truck explicitly said $10 on it, yet I was charged $20. This was a night ate from start to finish.

James T. le

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Car hauler ratchet mechanism was rusty. Very hard to use.

Melinda M. le

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Le client n'a pas laissé de commentaire.

Anthony Y. le

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Have more options to choose from. There was 1 truck at this location.

terry G. le

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The door to the trailer was somewhat bent and hard to open. I had to attach the trailer to the truck myself. Sales clerk pointed out the trailer and went back inside the store. Previous uses of Uhaul, the sales person assured that the hookup and wiring were all correct before I left the location. Checkin and checkout went smoothly.

Kevin H. le

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Le client n'a pas laissé de commentaire.

Andrew P. le

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Be sure your customers know that you close at midnight and it is not entirely a self pick up.

Michael S. le

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Le client n'a pas laissé de commentaire.

david C. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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I had reserved the equipment online and had selected the location in Washington Court House as the preferred pickup location. I was not notified at that time or until I called to verify the day before I was to pick up the equipment that it was not at that location but at a location 10 miles away. I received no notification from Uhaul that the equipment was not available at my preferred pickup location either through email or phone. This caused some issues in the pick up of the equipment and the timing to do so.

Mark L. le

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Le client n'a pas laissé de commentaire.

James B. le

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Le client n'a pas laissé de commentaire.

le

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Le client n'a pas laissé de commentaire.

Stephen C. le

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Le client n'a pas laissé de commentaire.

Martin G. le

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I would say just really nothing to improve, it is inside a shell station, so the main cashier could be busy trying to tend to customers and get the uhaul order finished, but really it is such a good system and the trucks drive like butter.

Darlene C. le

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Le client n'a pas laissé de commentaire.