Évaluations des clients Jeffreys RV & Mobile Home
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Jeffreys RV & Mobile Home
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Stefanie B. le
Working with Jeffrey's to rent the UHAUL for the day was easy. Thank you.
William Q. le
All I can say it was fantastic kim was very helpful knowledgeable and went out of her way to help me n my renting a uhaul ,I recommend using them to anyone in the future, ty kim for everything
DeShawn M. le
Reasonable Rates, Quality Service, Wonderful Customer Care! I truly recommend this UHaul to anyone who is in need..****
Richard R. le
uhaul was called when I had the truck cleaned out I was on hold at least 20 before I hung up I was waiting downtown Norwich for a drop off location none was given/ My lady called again after I put gas in again waiting another 15 min. We took the truck to one location and they said they didn't want to handle Uhaul trucks anymore and then I drove to Jeffries and they took the truck .. this was the first time I ever rented a truck and have to wait a hour to ride around and for return calls from uhaul very upset
Ellen L. le
I have rented from this location several times and have always had exceptional customer service. This time the exact trailer I was looking for was not available, but the associate was able to find a suitable substitute that I was perfectly suitable.
Dan P. le
Customer service was great!
janes H. le
Very good and efficient service!!
Ellen L. le
I had an excellent rental experience and the staff at this location are excellent and go above and beyond to be helpful!
Charles D. le
Dispatch needs to communicate with their customer service department, as I have contacted customer service to reserve a truck for the 31st of May through the 1st of June, and the customer service set it all up for me. Including taking my credit card information. Just about 24 hours later, uhaul's dispatch calls me and says there isn't a truck available for those two days,and when I mentioned that customer service had set it all up for me, including taking my credit card number to reserve the truck.The manager at dispatch said she doesn't know anything about that. So I gave her the reservation number,she looked it up a found where customer service had reserved a truck for me.SO THIS IS A PERFECT EXAMPLE OF THE RIGHT HAND NOT KNOWING WHAT THE LEFT HAND IS DOING!!!
Larry B. le
Not call locations are the same. I would recommend Jeffrey Uhaul to anyone in the area. They were fantastic to work with.
ALAN M. le
This was the third time using this agent, and had a good experience again.
Steve C. le
Excellent people.
Dennis L. le
Everything was excellent. Thank you for teh great service.
Tom H. le
They were very helpful when I initially needed information about picking up the trailer in Florida and bringing it back to New York. They helped me with the booking on your site. Yery friendly and helpful when dropping off trailer, wanted to make sure we were pleased with the equipment. Would recommend and use again in the future.
Jay Ford H. le
The best !!!!!! Very accommodating.
RANDY V. le
Don't take other zones trucks, also make sure the stuff I ordered it there an ready please an link the truck available in zones
WAYNE A. le
The lady there helped me solve my problem in no time at all. No hassles she treated me as if customers come first. Made the customer happy they choose Uhaul.
LeeAnn P. le
Nothing
ALAN M. le
As a repeat customer of just 3 weeks ago, we experience the same great experience. Would recommend this dealer to anybody. Thank you for your assistance
Garry J. le
I thought the price for the rental was too high.$29 for the day .59 a mile + fuel cost me 85.00 to pick up a hospital bed. would have been a lot cheaper to rent a pick-up from the car dealer for 36.00 & unlimited miles for the day
ALAN M. le
Kim was great to work with. We already made a reservation for late April. The truck was new and handled great!!!
KENNETH S. le
Jeffrey's is consistently superior.
Jeffrey S. le
Very courteous, in and out quickly!
April S. le
Nothing was happy with everything
KENNETH S. le
Don't change anything
amy M. le
Very personable customer service. Answered all questions without acting put out.
Steve F. le
Everything was great and went smoothly Thanks
John G. le
Nothing, jeffreys is a great place to get what you need.
Mark R. le
This location was such an improvement from our first uhaul location: B&D Pool & Spa in Norwich, N.Y. The employee provided assistance with hookup of trailer, instructions for operations and other important information regarding the uhaul use. As for the previous location (B&D), the service was appalling we were treated as if it were an inconvenience and both trailers had flat tires. The employee told us that it was "not their problem" and to just "put some air in the tire and drive away." At Jeffery's, we were provided with the contact for the Division Supervisor and did speak with him in regards to B&D.
CDD C. le
great service, thanks.
CDD C. le
Great Service, always use Jeffreys for our Uhaul needs.
CDD C. le
great service!!!
CDD C. le
good service
carl C. le
Wonderful people. Very friendly and helpful. Provided the kind of courteous service you used to get from every small business owner before the giant corporations took over America.
Tom M. le
easy going friendly service
CDD C. le
Jeffreys RV & Mobile home provided great service and always a pleasure to work with them.
richard B. le
Great service person. She was able to find the unit I requested and had it ready for me.
PAT N. le
I was told the truck would be in New Berlin at 9am and ready for pick up. The New Berlin office wasn't open and the phone was not working. I looked on the internet for the Norwich office and the number listed had been disconnected. I finally had to call the 800 number and they gave me the correct number which wasn't listed anywhere on the internet. I had people who traveled 2 hours to help and we couldn't start for an extra 2 hours. Once we got the truck, everything was great.
Diane S. le
If you are renting a truck in Norwich, NY; there isn't a better place to rent from. You get fast friendly service from people who know there business. They seek to accomodate you in any way possible. It's a real pleasure to deal with good, honest, caring people. Thank you Jeffrey's.
Orlando L. le
The ladies there are very nice and also professional , they did not have the transport carrier I needed but they made sure to locate one for me. Great bunch of ladies working there. Thank you for all your help.
tracy L. le
Make it less expensive
BRAD K. le
Excellent service!
Suzanne B. le
Kim, the lady that processed my rental and hooked up the trailer to my car, was an absolute trooper! It was -5 degrees out, and we worked as a team to get the trailer tongue thawed so it would clamp to the car hitch. She kept at it until we got it all done with no complaints and a real can-do attitude, no complaints about the cold. I'd recommend working with Kim at Jeffreys again any time. Bonus points - they have a very friendly office cat!
TRACY L. le
No complaints
FRANK G. le
Mmake some discount to regular costumers
Chris G. le
Check the truck before renting it out!
Joseph G. le
The lady was friendly, helpful, and considerate.
KATHERINE C. le
The person who put straps on the car for towing didn't do it right. Almost couldn't get them off the car!! Learn the right way to secure a vehicle.
ROBERT R. le
Very courteous and polite women, was very interested in my experience and unhooked the tow dolly. Will definitely use these two locations in the future, a pleasure to deal with U-HAUL !
Jennifer S. le
This is the 4th time I've had to use a Uhaul from them and the service is allways top notch
EDWARD T. le
Excellent customer service!
KEN S. le
Great service, excellent folks to deal with I rent here regularly.
Diane B. le
Very quick and friendly staff!