Le client n'a pas laissé de commentaire.
MICHAEL E
Customer Reviews for Jimmys Auto Service & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Was dirty in the cabin and in the back
EDWIN VNo suggestions at this time.
ROBERT HNo obvious spots for a uhaul but good otherwise
SIMON GWhen I rented the truck it had snowed the day before and you rented it to me with all the snow which is illegal for me to drive with the snow on the roof. When I asked about it, he said I was responsible for cleaning the roof and asked me if I brought a broom with me. If you are renting a vehicle to someone it should be in good standing order (legally ready) when you rented it. I never even used it to be responsible for the snow on it. If it snowed during the time I rented it, yes it would be my responsibility. Very rude. But a worker their had given me a snow pusher and I had to stand on my husbands truck to remove the snow that was on the roof of the U Haul that I just rented.
JOSEPH OVery good customer care
ROBERT KVery friendly and helpful.
Harry SNothing needs improvement. Staff at Ramsey's and Jimmy's were very helpful and professional
Mark MLower prices.
THOMA HWERE VERY NICE AND HELP FULL GREAT EXPERIENCE
Timathy BInside truck
Ronald AWe had to wait for the guy to come back from “down the road” and then, he did not complete the rental contract correctly causing us to have issues when we went to the drop off location.
MICHELLE CTrailer smelt bad of gasoline. I was using the trailer to transport couches. Hopefully the fabric didn't absorb the smell. Had to wait about 20 mins for someone to help me at the place. Man at the front desk said that the person that takes care of Uhaul was changing oil in a car.
Charles TLocation was very far away from my home. Need to accommodate customers a little better if possible.
Domenic CI rent over a dozen Uhaul trucks a year, many transactions are fine, I pay you give me a truck end of relationship. Everyone at this location was very friendly and just genuine salt of the earth people, it really started my day off well. The area where the Uhaul trucks are kept at this location is wide open and easy to get in and out of with any size truck, some Uhaul locations it is sardines with the trucks, but not here, would definitely pickup here anytime.
joseph MI keep having my pick up locations changed and have to put extra miles on to my already expensive move. Uhaul must hear constant complaints about the mileage. What happened to unlimited miles, or at least going half w/the customers? I was promised extra miles for the last minute changes, but I dont see it reflected this is now twice.
Michael LTruck Share: Pickup location was completely dark, no lighting. Key box is nowhere near vehicles, across the road. Key were not in the box, which delayed my move (12 hours) until the locations operating hours. When I did pickup, they didn't have the dolly and pads I reserved.
James MThe drop-off place was fine. Only thing is I didn't get a receipt that I actually dropped off the truck. The guy told me he would check the truck out later. thank God everything was fine but if it wasn't I had no proof that it was when I dropped it off.
Eric ANo one assisted me. I was told to unhitch the trailer and leave it where other u-hauls were located and they would take care of it later. Not my ideal of customer service.
Dennis MVery helpful, quick hook up
Jeffrey ZThis trailer was covered with mud and dirt when I picked it up I even asked if they were going to rinse it off and the answer was no. So I rinsed it myself.
Dean GOriginally we went to the Pocono Boat House on Rte. 940. Tha lady at tha desk asked if we had made an appointment to which we replied no.(did not realize it was necessary). She informed us we could get a truck but needed to schedule everything online using the U-Haul app. We were not able to get the app to work and were not able to rent a truck from this establishment. We left and drove to Jimmy's Auto and Towing. No app was required and we were able to get on the road very quickly.
John PThe staff as Jimmy's Auto was friendly, fast and efficient. They were also very knowledgeful. Great Job!!!
Steven HWe dropped the truck off when the location was closed so can't comment on anything
Kevin S